Purchased through Money Supermarket.com I went out to quotation on my annual home insurance after a substantially more expensive renewal quote from my existing insurers. (Always the way). AA came ou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Purchase made via MoneySuperMarket comparison site. The policy offered accident cover for roughly same price as some that didn’t. Also confirmed home and away coverage for a specific item which oth... もっと見る
企業が回答しました
Competitive pricing offering all the basics anyone would look for, not as competitive in the monthly payments percentage taken. Was easy enough to go through the quote but a bit confusing when asked... もっと見る
My current insurer was asking an additional 20% for this year's home and car insurance. The AA's quote for home insurance was cheaper than last year's premium and the car insurance quote - although n... もっと見る
企業情報
当該企業による記述
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
連絡先
4.6
優良
5万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
To be honest I can't give 1 or 5 so…
To be honest I can't give 1 or 5 so I've put 3 in the middle. There's no interaction with anyone as it was simply an online insurance renewal so how can I give 5 stars for an absolute fantastic service when I just went online and did it . I cant be unkind to give 1 star as it certainly doesn't warrant a bad score. But I chose rhe AA due to price as my previous insurer quoted more.
2026年8月31日
The AA Insurance からの回答
Thanks for choosing us for your insurance and for taking the time to leave a review. We're pleased our price was competitive and met your needs. We appreciate your honest feedback and hope everything went smoothly with your online renewal. 😊
When I finally managed the registration…
When I finally managed the registration process my policy is not showing online?
2026年8月28日
The AA Insurance からの回答
Hi Vince, we can see you've registered for the online account. If the documents aren't there, please click and chat to the team online so we can resend these.
Great service - eventually!!
The friendliness and professionalism of Steve, the chap I eventually spoke to. However, it took me 65 minutes of waiting on the phone to get through to him and not having updates as to where I was in the queue didn’t help my mood! Having got through, Steve made it simple to conclude business with your company.
2026年8月27日
Excellent service
2026年8月31日
I will provide comment when my policy…
I will provide comment when my policy comes into force on 22 September
2026年8月31日
Done via comparison site.
2026年8月30日
New regs coming soon require companies…
New regs coming soon require companies to make it easy to cancel. I would expect a company of integrity to have already implemented this. AA has not. I had to wait 30 frustrating mins via chat online to cancel.
2026年8月31日
自発的なレビュー
The AA Insurance からの回答
Hi, we're sorry for the frustration caused and for the wait times you've experienced. Our phone lines and web chat teams can be particularly busy at times, which can lead to longer waits than we'd like. If you still wish to cancel your policy, you can do so by calling us or by using our cancellation form https://www.theaa.com/help-support/stop-auto-renew. We'll do our best to get to you as quickly as possible and appreciate your patience.
Quick & Easy
Easy and quick to generate a quote and retrieve later . Very competitive price and good communication.
2026年8月31日
Straightforward application.
2026年8月31日
A long phone wait 50 minutes
After waiting 50 minutes on the phone, it originally said a 15 minute wait!!
I then did it through just compare !! And it was easy.
2026年8月31日
The AA Insurance からの回答
Hi, we're sorry about the delay getting through on the phones. Our lines have been busier than usual and we're doing everything we can to answer calls as quickly as possible. We're pleased to hear you managed to get this sorted via the comparison site and hope everything is ok now.
Went through lots of ins quotes but you…
Went through lots of ins quotes but you seem the best. Have breakdown also now
2026年8月31日
The biggest rip-off I've seen in the…
The biggest rip-off I've seen in the UK.,🫨🫨🫨
As a beginner, I paid £295 per month for a car worth onlv £1,600. That's around £3,200 for the first year
In the second year it was £145 per month, around £1,800.
In total, I paid almost £5,000 in 2 years with NO claims.
hen I changed my address, they chargec me £156 extra. My new address should have made the insurance cheaper, but instead they INCREASED my monthly payment by another £10.
The only time I needed them was for a flat battery and they came after 2 hours
Now they have sent an auto-renewal quote for £377 per month. This is daylight robbery. I would never recommend this company🚗🚗💥💥💥💥💥💥😡😡
2026年8月31日
自発的なレビュー
The AA Insurance からの回答
Hi Mahesh, we'll always try to price as competitively as we can. Please give our Renewals team a call so we can review this and help further.
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