The Food Market レビュー 

313
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely fantastic gift hamper, full of tasty treats and cannot wait to enjoy. Very easy to order, tracked delivery and secure packaging (with ice packs!). Customer service has been excellent and ve... もっと見る

5つ星のうち5の評価

What a find this website is! It's like a Borough market online with small local businesses and delicious food products. All are available to browse in one spot. Plus the customer service is the best... もっと見る

5つ星のうち1の評価

I ordered Irish Porter Cheddar cheese and specifically requested an expiry date after Christmas, however, it expires way before Christmas. It also doesn’t look authentic and not the same as photo on t... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time,... もっと見る

企業情報

  1. オンライン食品注文サービス

当該企業による記述

The Food Market is no longer trading and this profile is not monitored


連絡先

4.3

優良

TrustScore 5段階評価の4.5

313件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(313)

過去12か月のレビュー数: 0

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Lovely company to deal with

Had an issue with the delivery of my parcel and everything was handled so well. Quick, polite responses with a nothing is too much trouble attitude. I'll definitely be ordering again!

2023年6月19日
自発的なレビュー
5つ星のうち5の評価

Brilliant company to order from

Brilliant company to order from, so helpful, reply to queries fast and keep you updated the whole way

Will definitely be ordering again!

Thank you specifically to Angie asking my repeated panicked questions about arrival times!

2023年5月25日
自発的なレビュー
5つ星のうち1の評価

Cheese underweight and lots of rind

Cheese underweight and lots of rind, £7.50 delivery, was refunded £1.79! Had to re purchase and pay a further £7.50 delivery which took 6days. Worst customer service I've ever received!!!

2023年5月11日
自発的なレビュー
The Food Market ロゴ

The Food Market からの回答

Hi Karen,

Thank you very much for your review. Once again, we’re truly sorry for the experience you had with our merchant. Per our correspondence with you, this was resolved with a partial refund for the underweighted cheese and a customer service voucher which was redeemed in your second order with us. We're sorry for the longer lead time owing to merchant's holiday and weekend, but we can see that your second order was successfully delivered on the estimated arrival day. We've also followed up with the merchant to ensure that this won't happen again.

Kind regards,
TheFoodMarket.com Team

5つ星のうち5の評価

ANGIE THE ANGEL

An absolutely amazing company!!! Angie is a true angelic godsend of a lady!! She really is a master of her trade with fast replys and excellent communication! I went to order some products for my wedding with the unfortunate realisation that 2 of the items were currently unavailable, within less than 18 hours she informed the merchant and resolved it and informed me straight away. Needless to say I purchased these items without hesitation! Thanks again Angie for all your hard work and dedication.

2023年5月16日
自発的なレビュー
5つ星のうち5の評価

I requested an earlier delivery date…

I requested an earlier delivery date than shown on line,
and The Food Market kindly obliged.Nowhere else was I able to purchase the dark chocolate ginger, which I received. This was a special gift for a special birthday
for a friend. The chocolates arrived on the stated date, and was well packaged and beautifully presented.
I would definitely deal with The Food Market again -
especially for dark chocolate ginger!

2023年5月11日
自発的なレビュー
5つ星のうち5の評価

Vegan Birthday Hamper

My daughter Joanne received her Vegan Birthday Hamper I had ordered for her and she was so pleased, Joanne said it was packaged beautifully and lots of vegan goodies, it was delivered on time, thanks to the Foodmarket team .

2023年5月10日
自発的なレビュー
5つ星のうち5の評価

I had confusion with order

I had confusion with order, totally my fault, and I contacted immediately. A lady called Angie very quickly contacted me and sorted everything out, and also confirmed delivery had happened to my grandson as I wanted. I will certainly be in touch with them again for orders. Thank you Angie.

2023年4月11日
自発的なレビュー
5つ星のうち5の評価

Fantastic Customer Service.

Had an issue with an order and spoke to a lovely lady called Angie through email, nothing was to much trouble and issue was sorted straight away. Really easy to contact customer support and a pleasure to deal with. Would use this company again for sure. Once again Thank you Angie.

2023年4月11日
自発的なレビュー
5つ星のうち1の評価

Food market supplied out of date goods…

Food market supplied out of date goods with a Best Before date 03-11-22, 4 months out of date.

2023年3月13日
自発的なレビュー
The Food Market ロゴ

The Food Market からの回答

Hi Karl,

Thank you very much for your review.

Once again, we’re sorry for the experience you had with our merchant and the delay with your order. Per our correspondence with you, the merchant followed up with their fulfilment partner to ensure that this won't happen again. We can see that your order was resolved with replacements that were delivered on 22 March.

We really appreciate you giving us an opportunity to make things right, as we take all reviews seriously. We hope you’ll give us another chance in the future!

Kind regards,
TheFoodMarket.com Team

5つ星のうち5の評価

I cannot fault the customers service or…

I cannot fault the customers service or product, however I would not have to contact CS unless one of the bottles got smashed in transit, I recieved a second box supplied foc, the same carboard box was used again with no padding, it's a miracle they survived intact

2023年3月2日
自発的なレビュー
5つ星のうち5の評価

What a beautiful little cake

What a beautiful little cake! It arrived really quickly and in its own pretty tin which will be useful when this lovely cake is EATEN! its such a shame to eat it though.

I think my friend Linda who loves daffodils will shed some tears on her 80th birthday!

Excellent customer service too.

2023年3月2日
自発的なレビュー
5つ星のうち5の評価

Excellent company to deal with.

Excellent company to deal with.
Huge variety of local market and independent brands which are hard to get anywhere else.
Customer service was great, and overall was very pleased with the products we ordered.

2023年2月22日
自発的なレビュー
5つ星のうち5の評価

5* Company!!

5* company, fast & free delivery and my order arrived in perfect condition, with long shelf life.
Highly recommended TheFoodMarket.com!!

Thank you 🖖

2023年2月11日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報