Therm-ic UK レビュー 101

Excellent communications. Product arrived as advertised, was well packaged and delivery was quick. Can't ask for any more !

I've bought 2 of the boot dryers as presents but have been using the product for many many years and they do a really fantastic job. Damp boots dry in a couple of hours and even boots that have been washed inside and out will dry pretty much overnight. There are times I wished the arms extended further but they still do a very good job with longer calf length boots.

Great customer service, I ordered the wrong size - them were promptly exchanged with no hassle. Thank you!

One phone call and a replacement part sent which resolved the issue.
Very good service from original delivery to resolution of an issue.

Easy to order quick delivery

Quick delivery
Product works well

I required a usb charging cable for my ski boot warmers as the original one had developed a faults. The cost of the replacement was £40! For a USB charging cable this is outrageous. How do you justify this cost? If the quality was worth the money then the original wouldnt have stopped working.

I accidentally order a small pair of gloves when I should have ordered XL! So in a second order I ordered the size I needed. One of the staff realised that some was wrong and contacted me and rather than sending both out and having to deal with a returns we arranged to only have the XL sent and process a refund for small. Great customer service :-). Not had the weather to test the gloves yet :-(.

Helpful customer support and easy purchase. Thank you

La plupart des produits proposés sont de piètre qualité et pas du tout à la hauteur de ce que laissent espérer les tarifs très élevés auxquels ils sont proposés.
De plus le service client est totalement défaillant. Les réponses sur les réseaux sont hypocrites et mensongères....et dans la vraie vie inexistantes.
Vous l'aurez compris, expérience très décevante que je déconseille vivement.

Great product fast service would recommend therm-ic. The heated socks have been a lifesaver for me as a skiier with Reynards syndrome

Ordered replacement batteries for my heated gloves, arrived well protected/packaged very promptly. My gloves now heat up again thanks to the new batteries!

Heated insole kit and c pack battery, effective with clear instructions for fitting. Helpful advice from Sidas.

I ordered these for my wife who really suffers from cold hands while skiing. It was a last-minute order 48 hours before we left, but the team at Termic-UK were fantastic and got the gloves to us in 24 hours.

The gloves were brilliant and kept my wife hands toasty warm - I feel bad giving just four stars, but a wrist loop fell off the gloves on day two. Easily fixable at home with a needle and thread, but not ideal.

Very professional and helpful staff.

got advice with a product following the loss of my original charging device. item has proven to be successful although arrived with suspect packaging and no instructions so was a little frustrating and also felt like a repackaged item.

We had some problems with the battery and the company resolved the issue for us.

Called up the company as could not get extended batteries for the boost heated gloves in the shops where we are staying.
Very helpful guy who advised me on the online shop ordering process and where best to send them, out of my 3 options, as I had only a few days to play with.
Batteries arrived 2 days later to my daughter who then brought them out to where we are skiing.
Very pleasant experience. Professional efficient and friendly.

Very happy with my gloves and socks.

Although customer service was friendly and responsive the low score was down to the product failing after around 40 days use for my annual ski trips. I have lost trust in the brand and no one seemed interested to help. Paying £300 for some electric gloves I would expect them to last a lifetime.

I use my heated socks every day at the moment. They are great. The only down sides to the product I purchased are:
- Battery life not great
- No way to tell how full the batteries are
- When I disconnect the battery terminals (I do this through my trousers when I get home) it seems that the battery packs don’t switch off

I would upgrade to the Bluetooth using a but they are very expensive