I have trusted Tommee Tippee for all my babies. Especially the anti colic bottles. My 3rd baby unfortunately has reflux and colic, this was the only bottle that he would take. My puppy ate the venting... ãã£ãšèŠã
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I have had the best experience with Tommee Tippee! I used the bottles for my daughter for a long time, she was obsessed and so excited each time she saw the bottle. I am so excited to use the same bot... ãã£ãšèŠã
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I work at a daycare and we use the Sportee cups and one of the valves melted in the dishwasher but I couldnât buy a replacement cup and just needed a replacement valve but unfortunately they didnât ha... ãã£ãšèŠã
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When I called. I was heard and I felt the kindness in his voice., knowing that there are people that. Are willing to show empathy and understanding , it gave me ease and comfort He was able to... ãã£ãšèŠã
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Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. Itâs no wonder weâre loved by babies and recommended by generations of parents.
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11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, ç±³åœ
- +1 877 248 6922
- tommeetippee.com/en-us
4.8
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914件ã®ã¬ãã¥ãŒ
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Iâve gotta say if I could give 10 starsâŠ
Iâve gotta say if I could give 10 stars I would! Baby absolutely loves the pacifier and wonât take anything other than the Tommee Tippee. I contacted customer service to let them know how amazing this product has been and I got an immediate response. Thank you Tommee Tippee team.
2025幎4æ13æ¥
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Tommee Tippee North America ããã®åç
Hi Teresia,
Thank you for taking the time leave such a lovely review. We are so glad to hear you love our products, just as much as we do.
Feel free to recommend us to your family and friends.
-Tommee Tippee
Excellent service!
Rowan from customer service was so helpful sending a replacement for a faulty product. Very appreciated!!
2025幎4æ11æ¥
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Tommee Tippee North America ããã®åç
Hi Deborah,Â
Thank you so much for your kind words. We are thrilled to hear that Rowan was able to help and get a replacement sorted quickly for you. Your appreciation means a lot to us.
If you ever need anything else, weâre always here to support you.
Replacement parts help!
Great customer service for replacement parts!
2025幎4æ11æ¥
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Tommee Tippee North America ããã®åç
Hi Heather,Â
Thank you for the great feedback. We are so glad to hear you had a positive experience with our customer service team when sorting out replacement parts.
If there's anything else we can help with, just give us a shout.
Not customer service focused!
Contacted customer service with faulty products (warped bottles). They gave me a runaround and were incredibly unhelpful. All I wanted was for the company to stand by their product and replace the poorly manufactured ones. Instead, I went back and forth with them via email literally 19 times trying to find a resolution. Ultimately they did send replacements (supposedly, havenât yet received) but it was ridiculous how hard it was to get it there. I have a newborn baby to take care of; I shouldnât be trying to convince a company to have morals and stand by their product.
2025幎4æ2æ¥
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Tommee Tippee North America ããã®åç
Hello,
Thank you for your feedback.Â
We are very sorry to hear you found your experience with Customer Service unhelpful as we strive to deliver a positive, empathetic and supportive experience for all of our customers when handling your queries.Â
We really do appreciate you will have your hands full with your newborn baby and understand replying to emails can be inconvenient at times. Please do feel free to request a telephone call from the member of The Support Team handling your query in future if this would be easier than emailing. Alternatively, you can call us directly on 1-800-715-9526 (tel:1-800-715-9526), our lines are open from Monday to Friday, 8am to 7pm EST, at your convenience if this would be easier than emailing back and forth.Â
The troubleshooting questions that were completed are necessary to identify the cause of the issue in order to ensure any faults are investigated and/or any issues caused by user error are not repeated with the replacements as we do not want you to experience the same issue again.Â
We are sorry you were not satisfied on this occasion and shall use your feedback to to continue to improve the services provided.
Best Wishes
Tommee Tippee
Love Anticolic bottles
Highly recommend that whenever you have a problem with the product to contact customer service. They were extremely helpful with my issue. Iâve used the Advanced anti colic bottles for 2/3 children and have had the peace of mind knowing Iâm minimizing their chance of getting colic with these bottles. It can be a pain to pull apart the parts but itâs so much easier than the other brands. I just wish theyâd bring back the color changing temp gauge on the stick looking piece.
2025幎4æ1æ¥
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Tommee Tippee North America ããã®åç
Hi Stefani,Â
Thank you for sharing such a great review. It's lovely to hear that the Advanced Anti-Colic bottles have worked well for your little ones and brought you peace of mind.Â
Totally understand about the temp gauge, weâll make sure to pass that suggestion along. And big yes to reaching out to customer service, glad they were able to help you quickly.
Both my babies loved this bottle
Both my babies loved this bottle. It was similar to the human nipple so I was able to breast and bottle feed right away. One of my bottles melted in a sterilizing bag. I called customer support and they resolved my issues quickly and sent me 3 replacement bottles. Overall it was a good experience and I plan on using these bottles in the future or purchasing them for a new mom.
2025幎4æ2æ¥
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Tommee Tippee North America ããã®åç
Hi Amanda,Â
Thank you for your review. So happy to hear our customer care team was on hand to assist you with your query promptly, so you can continue to use your well loved product.Â
It is great to hear about your positive experience. Feel free to recommend us to your family and friends!
-Tommee Tippee
3 in 1 cup
I purchased the 3 in 1 insulated convertible cup. After trying several times to adjust from "sip" to "straw" to "closed" my hands are screaming at me!
I won't be buying these again.
2025幎3æ31æ¥
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Tommee Tippee North America ããã®åç
Hello Lisa,
Thank you for taking the time to provide us with your feedback. We appreciate it.
We are sorry you are experiencing difficulties using your cup. If you would like our customer service team to look into this please get in touch with reference 73572,
Â
https://www.tommeetippee.com/en-gb/contact-us
Best wishes,
Tommee Tippee
Wonderful Customer Service by Karri
My wonderful representative Karri helped resolve the issue very well! She was gracious and even took the extra time to call me back when the system was not working and replaced the pacifiers that I was having issues with. Overall and wonderful experience and I am very satisfied by the customer care received!!
2025幎3æ19æ¥
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Tommee Tippee North America ããã®åç
Hello Joanna,
Thank you for providing us with your feedback, we appreciate it.
We hope you enjoy the rest of your week.
Best wishes,
Tommee Tippee
Great service!
Rowan and Jude were extremely helpful when I was having bottle difficulty. I appreciate their swift response and assistance.
2025幎3æ17æ¥
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Tommee Tippee North America ããã®åç
Hello Ali,
Thank you for taking the time to provide us with your feedback, we appreciate it.Â
We are happy to hear that our customer service team was able to assist you swiftly.
We hope you have a good week.
Best wishes,
Tommee Tippee
Excellent experience
Excellent experience! Jenna was fast and very friendly in helping me get the parts I needed for my pump!
2025幎3æ16æ¥
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Tommee Tippee North America ããã®åç
Hello Amanda,
Thank you for taking the time to provide us with your feedback; we appreciate it.
We are pleased that our customer service team was able to assist you.
We hope you have a good week.Â
Best wishes,Â
Tommee Tippee
Iâm glad that Tommee Tippee serviceâŠ
Iâm glad that Tommee Tippee service team genuinely helped me out with my order replacement process quickly. Although the Amazon return date was closed as I was out of country. So I had to put a request with Tommee Tippee service team.
2025幎3æ3æ¥
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Tommee Tippee North America ããã®åç
Hello Nikhil,
Thank you for taking the time to provide us with your feedback. We appreciate it.
We are pleased our customer service team was able to assist you.Â
Best wishes,
Tommee Tippee
Customer service was very nice andâŠ
Customer service was very nice and helpful!
2025幎3æ1æ¥
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Tommee Tippee North America ããã®åç
Hello Kaylee,Â
We are so happy to hear that our Specialists provided you with great customer service!
Thank you for taking the time to provide us with some feedback and if you require any further assistance please do not hesitate to contact us back.Â
Best wishes,
Tommee Tippee.
A good experience
I need more valves for our cups and Rowan took their time over a few days stretch (was on me they replied in a timely manner) and is sending me the parts that I need. A very helpful employee this company had.
2025幎2æ27æ¥
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Tommee Tippee North America ããã®åç
Hello Louise,
Thank you for taking the time to provide us with your feedback. We appreciate it.Â
We are pleased that our customer service team was able to assist you promptly.Â
Best wishes,
Tommee Tippee
Good customer service
The customer service Ms.Jenna flip my bad experience into a good one.
There was a mixed up with amazon she resolved my issue immediately.
Thank you
2025幎2æ25æ¥
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Tommee Tippee North America ããã®åç
Hi Doremi,Â
Thank you for your kind words.ðÂ
Weâre so glad that Jenna was able to turn your experience around and resolve the mix-up with Amazon so quickly. Providing great customer service is always our goal, and weâre happy we could make things right for you!
If you ever need anything else, donât hesitate to reach out weâre always here to help.
Missing bottle part
I received a product that was missing a piece. I reached out to customer support and they worked with me to resolve my issue.
2025幎2æ24æ¥
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Tommee Tippee North America ããã®åç
Hello Kari,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are pleased that our customer service team was able to resolve your query.
Best wishes,
Tommee Tippee.
Jenna was great she helped me very fastâŠ
Jenna was great she helped me very fast with all the problems I was having today. I have had the Tommee Tippee double electric breast pump for 2 years now and have loved it and the customer service has been amazing every time I have needed it.
2025幎2æ19æ¥
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Tommee Tippee North America ããã®åç
Hello Bethany,
Thank you for providing us with your feedback, we appreciate it.Â
We are pleased you had a positive experience with our customer service team and that you had your query resolved.Â
Best wishes,
Tommee Tippee
Not Worth the Money
Not Worth the Money â Poor Quality & Customer Service
These pumps are absolutely not worth the money. They leak constantly, and the suction is strange. The only way to control the pumps is through your phone, but the Bluetooth connection is unreliable.
I might have been able to overlook these issues if customer service was responsiveâbut theyâre completely unhelpful and never answer. I ended up buying these in a pinch after breaking my Elvie Stride pumps (which are amazing, by the way). Unfortunately, these were the only ones available in my small town that day, and I was heading back to work that week. Looking back, I wish I had just used my manual pump and ordered the Elvie Strides instead.
Save yourself the frustrationâskip these and go for the Elvie Stride. At least their customer service actually responds!
2025幎2æ19æ¥
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Tommee Tippee North America ããã®åç
Hello Justice,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are sorry that you are experiencing difficulties with your Wearable Breast Pump.
We encourage you to get in touch with our customer service team and reference 67581 so that they can resolve this for you,
https://www.tommeetippee.com/en-gb/contact-us
Best wishes,
Tommee Tippee
Debbie
Debbie, was quite knowledgeable , took time to research what she didnt know and provided me with the best support to get our little one back together with his favorite ninnie!
2025幎2æ19æ¥
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Tommee Tippee North America ããã®åç
Hello Erich,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are pleased that our customer service team was able to resolve your query for you.
Best wishes,
Tommee Tippee
I had lost a few pieces for my bottles
I had lost a few pieces for my bottles, I contacted customer service to purchase those pieces. While they weren't able to sell me exactly what I needed, they provided me with an alternative and are sending it my way. Very quick and easy service which I am appreciative of
2025幎2æ17æ¥
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Tommee Tippee North America ããã®åç
Hello Moe,
Thank you very much for taking the time to leave feedback.
We are ever so glad that our customer service team where able to assist you with an alternative.
Please rest assured that we will pass this information on.
 We hope you continue to use our service in the future.
Best wishes,
Tommee Tippee.
Tommee Tippee 3 in 1âŠNo Safety insert parts available for purchase!
I received a Tommee Tippee 3 in 1 bottle/food warmer (2nd hand) that was missing the insert. I looked up the product thinking I could just order a replacement part. No such luck⊠the customer service rep got back to me very quickly, however, I was told they do not have available parts for purchase and I should check amazon or eBay. For an expensive item such as this, parts should be available! Especially since itâs a an item for SAFE use of the product. I find it deplorable to suggest that a customer should go to a 3rd party website to try and find spare parts, especially for an item that is still being sold. Not impressed Tommee Tippee!
2025幎2æ13æ¥
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Tommee Tippee North America ããã®åç
Hello SideThree,
We are sorry to hear that we were not able to provide you with this part, rest assured we have passed this onto the relevant departments to see if this is something we can get for the future.
If you require any further assistance please do not hesitate to get back in touch with us.Â
Best wishes,Â
Tommee Tippee.
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