I have trusted Tommee Tippee for all my babies. Especially the anti colic bottles. My 3rd baby unfortunately has reflux and colic, this was the only bottle that he would take. My puppy ate the venting... もっと見る
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I have had the best experience with Tommee Tippee! I used the bottles for my daughter for a long time, she was obsessed and so excited each time she saw the bottle. I am so excited to use the same bot... もっと見る
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I work at a daycare and we use the Sportee cups and one of the valves melted in the dishwasher but I couldn’t buy a replacement cup and just needed a replacement valve but unfortunately they didn’t ha... もっと見る
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When I called. I was heard and I felt the kindness in his voice., knowing that there are people that. Are willing to show empathy and understanding , it gave me ease and comfort He was able to... もっと見る
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企業情報
当該企業による記述
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
連絡先
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, 米国
- +1 877 248 6922
- tommeetippee.com/en-us
4.8
優良
914件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing Customer Service
Sophie was extremely helpful when I mentioned that the flanges or horns on my automatic pump were a little too big for me. Right away, she was kind and understanding, gathering necessary information to send me a size that would fit me. Wonderful company! Thank you!
2025年5月29日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Katie,
Thank you for your feedback. We are delighted that you had a great experience with our Parent Care Specialists and we were able to assist you.
We will be sure to pass your feedback on to Sophie.
We hope you continue to use our products in the future.
Best Wishes
Tommee Tippee
Problem solved
Spoke with Jo about a problem with an insulated cup. She was very helpful, friendly and efficient. Got problem resolved. Good customer service. Plus Jo had an amazing British accent. Will shop this company again.
2025年5月22日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Christa,
Thank you so much for your wonderful review. We're thrilled to hear that Jo was able to resolve your issue quickly and made the experience a pleasant one, accent and all!
We’re so glad to have earned your trust, and we look forward to helping you again in the future.
Every little bit helps 😊
So I was looking for replacement valves for my son's sippy cups and couldn't find them anywhere. I reached out to customer service and found out that the company no longer sells the valves. I was disappointed but the customer service agent that I spoke to sent me a complimentary cup to help. I appreciate it because now I have 1 less cup to replace. Every little bit helps. Thanks to Rowan, Sam and Jenna. (I communicated through FB Messenger.)
2025年5月21日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Beba,
Thank you for taking the time to leave a positive review for Rowan, Sam and Jenna.
We are very glad to hear they could help you out and make everything a bit easier by replacing a cup for you. Hopefully the little one likes it just as much.
Best wishes,
Tommee Tippee
I had went to purchase new cups in…
I had went to purchase new cups in store. I noticed they had changed colors (pastel). While I think the new cups are cute and im sure the company agrees. My autistic son does not. He has a specific bright green cup that he will only use. I had searched online, and found no answers to our problems. I reached out to their customer support team. --- here comes the 5 star rating!--- the employee ms Izzy, was phenomenal. Not only dis she empathize she had took the time put in the work and found a solution. She had pride about her job and was happy to help. See this gracious lady was able to send me some new cups. The exact kind my child needs. I pray the employer recognizes what an asset Izzy was to not just my family but to their company! Im forever grateful for supporting a cup company that supports a family with a child who has a disability 🫶
2025年5月19日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Christie,
Thank you for taking the time to leave your wonderful feedback.
We are overjoyed to read this review of your experience with Izzy and how happy you are with the service you received from her. We are delighted that she was able to send you the cup that your son loves and resolved the issue. We shall certainly ensure your feedback is passed on to Izzy as she will be ever so pleased to hear your kind words and how you had such a positive experience with her, as are we!
Our team is always here to help, and your appreciation is exactly why we do what we do — thank you for being such a lovely part of the Tommee Tippee family. Please do feel free to reach out should you ever need any further assistance at all.
Best Wishes
Tommee Tippee
Much appreciated
Sam and Jenna helped me resolve my issue. Thank you so much . Fast response too .
2025年5月19日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Mayra,
We’re so glad to hear that Sam and Jenna were able to help resolve your issue—and quickly too! We’ll be sure to pass along your thanks to them, they’ll be so pleased to know they made a difference.
Thanks again for your kind words and for choosing Tommee Tippee
Have a lovely day
Kind Regards
Tommee Tippee
If your flange is the wrong size just…
If your flange is the wrong size just contact them!
2025年5月13日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Kayla,
Thanks so much for passing on the great tip. You're absolutely right if your flange size isn’t quite right. Just reach out to us, and our team will be more than happy to help find the best fit for you.
Comfort is key when it comes to pumping, and we’re always here to support.
Great cups come with great help!
Sam Suise and Rowan was very helpful in my situation. They sent tutorials and images to assist even further. They acknowledged my frustration and I felt heard. In an email or two my issue was resolved and my 2 year old was happy with the outcome. Thanks again.
2025年5月11日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Kat,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are pleased that our customer service team were able to assit you.
Best wishes,
Tommee Tippee
Jade was super helpful
Jade was super helpful! I was having a problem cleaning the straw of a sippy and she sent me step by step instructions. Very polite and patient! Couldn't be happier with our products or the service!
2025年5月11日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Carrie,
We are so glad to hear that our Specialist Jade was very polite and patient when helping you with your query!
Thank you for taking the time to leave us a review and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Sophie and Jo responded so quickly and…
Sophie and Jo responded so quickly and helped me out with what i needed so efficiently, THIS IS WHY I LOVE TOMMEE TIPPEE!!
2025年5月8日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Allyson,
Thank you so much for the lovely review. We are thrilled to hear that Sophie and Jo were able to help you quickly and efficiently We'll be sure to pass along your kind words to them.
We're so grateful to have you as part of the Tommee Tippee family!
Replacement valves
Debbie, Jenna and Rowan, they were very helpful & absolutely wonderful. They were able to order some replacement valves for my son's cup.
2025年5月7日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Katie,
Thank you for your feedback. we are delighted to hear that Debbie, Jenna and Rowan were very helpful and able to send you out some replacement valves for your sons cup.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee.
Impeccable customer service
I messaged the company facebook page to inquire about new valves for a sippy cup. Anna & Kai not only verified the problem, but are sending out two new valves. Such a huge help, thanks again!
2025年5月6日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Leslie,
Thank you for taking the time to leave such a lovely review.
We are delighted to hear your issue was resolved and you are happy with the service you received from Anna and Kai.
We really do appreciate your kind words and do hope you continue to use our products and services in future.
Best Wishes
Tommee Tippee
Great customer service!
I reached out to this company because I had lost a rubber seal for a sippy cup. They asked for a picture to make sure they could get me the right piece, and sent me 2 replacements at no cost at all. Great place, great customer service, will continue to purchase their products!
2025年4月23日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Tammy,
Thank you so much for your kind words! We're really glad we could help you get the right replacement part quickly and easily. It's so important to us that our customers feel supported and valued, so it's lovely to hear your feedback. We're thrilled to know you'll continue choosing our products — it truly means a lot to us. If you ever need anything else, we’re always here to help!
We hope you have a lovely day
Kind Regards
Tommee Tippee
Good company
Great service from Anna! My baby had issues with pacifier getting stuck in mouth due to too small. They are sending bigger ones and reporting incident
2025年5月2日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Laura,
Thank you for taking the time to leave a review.
I'm so glad Anna was able to help, and she handled the situation with care and efficiency.
If you ever need anything else, don’t hesitate to reach out.
Excellent Customer Service Care 5/5
I had such a kind interaction and a positive experience with Rowan and Jude.
I ordered a package of infant bottles with some additional accessories through Amazon and I was missing a few pieces. Amazon was unhelpful. Tommee Tippee went ABOVE AND BEYOND checking in with me to see if my concern had been resolved by Amazon (which it had not).
Rowan was so apologetic for the inconvenience and has ordered some additional items for me.
Thank you very much for following up with me and thank you for the gesture of kindness. I am more than happy with the level of I care received by Rowan and Jude in customer service!
2025年5月1日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Mara,
Thank you so much for your kind words — this truly means the world to us!
We’re so sorry again that your Amazon order wasn’t quite right, but we’re absolutely thrilled to hear that Rowan and Jude were able to turn things around and give you the support you deserved. They’ll be over the moon to know they made such a positive impact!
Our team is always here to help, and your appreciation is exactly why we do what we do — thank you for being such a lovely part of the Tommee Tippee family
Have a lovely day
Kind Regards
Tommee Tippee
Best company hands down Rowan was…
Best company hands down Rowan was helpful and caring I needed a replacement screw ring for my son and I immediate got the help I needed l thank you so much !!
2025年4月27日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Iris,
Thank you for taking the time to leave a review today.
We’re sorry to hear that you needed a replacement screw ring, but we’re glad Rowan was able to resolve this so effectively.
Best Regards,
Tommee Tippee.
Super bon service à la clientèle
Super bon service à la clientèle, rapide, efficace et très compréhensif. Merci beaucoup !
2025年4月22日
自発的なレビュー
Tommee Tippee North America からの回答
Bonjour Bianka,
Merci d'avoir laissé cet avis positif aujourd'hui.
Nous sommes ravis d'apprendre que vous avez reçu un service aussi excellent. Si nous pouvons faire quoi que ce soit d’autre pour vous, n’hésitez pas à nous contacter.
Cordialement,
Tommee Tippee
Tommee Tippee North America からの回答
Hi Makiah,
Thank you for taking the time to leave a positive review today.
We are delighted to hear you had such a good experience. If there is anything else we can do don't wait to reach out!
Kind Regards,
Tommee Tippee
10/10 recommend
Fast, quick & easy! Tommee Tippee definitely has my heart all around starting with their bottles, they definitely 100% won me over with the free pump parts. Pumping is hard enough. This kind gesture definitely makes it easier. I’ve never had a company give free pump parts! Thank you Tommee Tippee 10/10 will recommend to anybody & everybody ♡
2025年4月21日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Lex,
Thank you for your feedback. We are delighted to hear you love our bottles and that we were able to send you out free pump parts.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee.
Baby loves the bottles and pacis won’t…
Baby loves the bottles and pacis won’t take any other!
2025年4月16日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Danielle,
Thank you for taking the time to leave a wonderful review on our Bottles and Pacifiers!
We are pleased to hear that your little one loves our bottles and pacifiers and we hope you both continue to love these as much as we do! We are over the moon to hear this feedback as we aim to make feeding times easier for you and baby, we always continue to improve and ensure that we are providing our customers with all the support we can.
All the best,
Tommee Tippee
Tommee Tippee North America からの回答
Thank you for your feedback. We are delighted that you had a great experience with our service.
We hope you continue to use our service in the future.
Best wishes,
Tommee Tippee.
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