I absolutely love Tommee Tippee! ❤️ Their products have become such a big part of our everyday life with my 8-month-old daughter, Sophia. One of her favorites is her Tommee Tippee straw cup, whic... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I originally emailed Tommee Tippee because my little guy has a sensory processing disorder and chews things, I purchased their sports cups that were spill proof and bite proof. My son who definitely f... もっと見る
企業が回答しました
I recently had an issue with one of my Tommee Tippee products and contacted their customer service team. From the very first interaction, I was impressed by how helpful, professional, and genuine t... もっと見る
企業が回答しました
Customer service was attentive, kind, thorough, and even checked on my little one. My concern was taken seriously and my product was replaced. Will definitely be sticking with this company!
企業が回答しました
企業情報
当該企業による記述
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
連絡先
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, 米国
- +1 877 248 6922
- tommeetippee.com/en-us
4.8
優良
976件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everyone I spoke with was very helpful
Everyone I spoke with was very helpful! They clarified things for me and assisted me when I needed it with absolutely no run around.
2026年8月18日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Lexington,
Thank you for taking the time to leave a review of your experience with our paret-care specialists.
We are so pleased to hear how helpful they were and straight-forward the process was when assisting with your query.
Best wishes,
Tommee Tippee
I sent an inquiry because I could not…
I sent an inquiry because I could not find newborn nipples anywhere in my area. They were so responsive and promptly sent me ones to try out! Great customer service and experience overall.
2026年8月17日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Rachel,
Thank you for taking the time to leave a review of your experience with our Parentcare Specialists.
It's amazing to hear how prompt and respnive they were when helping you find some Nipples that would be perfect for your little one.
Best wishes,
Tommee Tippee
Antony was very helpful ordering the…
Antony was very helpful ordering the correct flange sizes for me! Didn’t hesitate at all to quickly take care of me!
2026年8月17日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Kaytlynn,
Thank you for taking the time to leave your review.
We are always delighted to hear that our Parent-Care Specialists are able to quickly get those spare parts out to you so you can get back to pumping.
We will be sure to pass along your kind words to Antony.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Nikolas and Tayla were absolute angels…
Nikolas and Tayla were absolute angels and sooo extremely helpful in getting me what I needed! Absolutely love the brand and their customer service is a huge reason why!!
2026年8月14日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Sydney,
Thank you for taking time to leave your review.
We are always delighted to hear that our Parent-Care Specialists were able to help get you out what you need so you can get back to your little one.
We will be sure to pass along your kind words to both Nikolas and Tayla.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Jo and sophie were alot of help
Jo and sophie were alot of help. I was looking for a paci but it is no longer stocked. They sent me a different paci of my choice to try
2026年8月13日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Nicole!
Thank you so much for such a lovely review! We're delighted to hear that you had such a wonderful experience with our Parent Care specialists and you were able to get this all resolved and find a new pacifier that was to your liking!
Wishing you a wonderful day,
Tommee Tippee
Customer service is a 10/10
Customer service is a 10/10 for me. The gentleman who helped wasn't hiding behind a facade and was straight to the point with the products and what he could do to help me with it. The only thing that sucked was that I own the old version of the breast pumps, so replacement parts are no longer available. Bummer, but he was so helpful no matter the outcome. I will just have to purchase the newer version, haha.
2026年8月6日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Claudia,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's great to hear that he was able to explain the situation and why we might not have been able to offer the spare parts you needed but we are also really sorry we couldn't provide you with these.
Best wishes,
Tommee Tippee
I lost a piece to attach straw and…
I lost a piece to attach straw and another lid entirely and they replaced the cup for free I thought that was so cool. We’ve used their bottles since birth as well never an issue!
2026年8月5日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Marie,
Thank you for taking the time to leave a review.
We do apologize to hear you had to reach out regarding a missing piece from our cup however it is great to hear the team was able to resolve this and go above your expectations.
Best Wishes,
Tommee Tippee
Great customer service from Florence
Great communication and stands by their product
2026年8月5日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Ashley,
Thank you for taking the time to leave this lovely review for us.
We are so happy that Florence provided you with such a great experience.
Please do not hesitate to contact us again in future.
Best wishes,
Tommee Tippee
Amazing customer service
Amazing customer service , super quick , very helpful will definitely recommend to everyone I know and will continue to purchase tommee tippee products for my babygirl! Absolutely love everything!🩷
2026年8月4日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Mayra,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's wonderful to hear how quick and helpful they were when assisting with your query and you'd recommend us to your friends and family!
Best wishes,
Tommee Tippee
Antony and Anna were great!
Antony and Anna were so helpful and went above and beyond to help with my problem. Thank yall again!
2026年8月4日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Tiffany,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to help resolve an issue and provide the kind of service we strive for.
We will be sure to pass along your kind words to both Antony and Anna.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
fantastic bottles & service from anna
fantastic bottles and also customer service, too! Anna was very helpful and my bottles have done two kids and six years of use - a great investment!
2026年7月29日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Charmaine,
Thank you for taking time to leave your review.
We are always delighted to hear when our Parent-Care Specialists are able to help resolve an issue quickly and leave you with such a great impression.
We will be sure to pass along your kind words to Anna.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
I've had some issues with bottle parts…
I've had some issues with bottle parts wearing out sooner than I thought they should. The team, specifically Nicholas, Sophie and Izzy, were very helpful and got my problem taken care of with great communication. Very happy with the resolution!
2026年8月3日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Bailey,
Thank you for taking the time to leave a review.
I am so sorry that you have had disappointments with your bottle parts, we are very happy that the Parentcare Specialists were able to assist you and will be sure to pass your kind words over to them.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes.
Tommee Tippee.
Great customer support
I reached out to Tommee Tippee on Facebook because we have twins and are struggling to find a bottle that works. Beth and Morgan were so prompt and helpful with their response, and they even offered to send bottle samples for the girls. I reached out to about 15 different bottle companies, and Beth and Morgan were the only ones to provide true support. Thank you both so much!
2026年7月30日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Hayley,
Thank you for taking the time to leave a review of your experience with Beth and Morgan.
We are so happy to hear how supportive they were with your journey to find a bottle that works for your twins. We hope they take to the samples that were sent out!
Best wishes,
Tommee Tippee
I am grateful for the bottles and…
I am grateful for the bottles and pacifier i got for my baby shower gift. i really appreciate the gift
2026年7月31日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Karen,
Thank you for taking the time to leave a review of your experience with us.
We are so pleased to hear our specialists were able to offer a free gift and we hope your little one loves them!
Best wishes,
Tommee Tippee
I am weaning my baby NOT SPILL PROOF
I am weaning my baby. I drove 40 minutes away to buy this spout & straw cup that is supposed to be “ leak and shake proof” only to drive all the way back home and find out that was not true! This is very disappointing I want a replacement product Or a refund if this is just deceptive advertising.
2026年7月28日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Sibany,
Thank you for taking the time to leave us this feedback.
We are so sorry to hear that you went out of your way to get one of our cups only for it to be leaking when you got home.
We can completely understand how disappointing this must have been for you and would like to help you with this.
Unfortunately TrustPilot have not provided us your email address for us to contact you.
Please can you reach out to us at: Contact Us | Tommee Tippee (https://www.tommeetippee.com/en-us/pages/contact-us) and we will be very happy to resolve this for you.
Best wishes,
Tommee Tippee
The response team was…
The response team was fast,understanding,and helpful. Great experience overall!
2026年7月28日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Bre,
Thank you so much for the lovely 5 star Trustpilot review.
We so pleased that the team dealt with your were helpful and understanding.
Your coments are really appreciate and we are proud to have offered you a great experience.
All the best
Tommee Tippee
Well I reached out a couple weeks ago…
Well I reached out a couple weeks ago and never received a response back to my support ticket. I am disappointed because children grow up fast and my child used to drink out of these sippy cups all the time. It’s been hard to find a sippy cup that actually works and I love these cups, but it’s hard when you see other brands post replacement parts and can’t find any for this brand.
2026年7月27日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Melena-Marie,
We are so sorry to hear you've reached out to us and not heard back, we understand how frustrating this must be.
We would love to look into this and chat with you more about getting spare parts for your sippy cups.
Trustpilot hasn't left an email address so you so we'd appreciate it if you could reach out to us again using one of the methods on our Contact Us page: https://www.tommeetippee.com/en-us/contact-us
Best wishes,
Tommee Tippee
Izzy a was very helpful
Izzy a was very helpful! I asked for replacement parts for my grandsons sporty sippy cup as we lost a piece. I also asked for a few extras and was willing to pay for them. The parts are being shipped to me at no charge. I wasn’t expecting free. I appreciate the great customer service.
2026年7月20日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Missy.
Thank you for taking the to leave your feedback.
It is wonderful to hear how helpful our parent care specialist Izzy was, and they were able to ship out some extra replacement parts for your sippy cup.
We will certainly be passing on your lovely feedback.
If you require any further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Great service
7/17 had Florence help me out today and she was great. We were looking for straw replacement on the flip top insulated sippy cup but they do not make replacements for those. Hopefully in the future, Tommee Tippee sells replacement parts for the flip top insulated sippy cups. My son loves the straw and cup but is autistic and a chewer. The straw’s never last. She did send out a new set of sippy cups for us to try out. Wish us luck!
2026年7月17日
自発的なレビュー
Tommee Tippee North America からの回答
Hi Kim,
Thank you for taking the time to leave a review of your experience with Florence.
We are so pleased to hear that she was able to offer you some new cups to make up for the ones that little one managed to chew through!
Best wishes,
Tommee Tippee
Nicholas helped me and was amazing
Nicholas helped me and was amazing! It was exactly the help I was looking for anf replied to me right it away. I would highly recommend this brand!
2026年7月10日
自発的なレビュー
Tommee Tippee North America からの回答
Hello Zalin,
Thank you so much for lovely 5 star Trustpilot review about your recent interaction.
We are so pleased to hear that Nick was able to help you quickly responding quickly and making sure that you recieved the help that you needed to support you further.
If you need anything else please reach out again.
Kind Regards.
Tommee Tippee
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。