Tommy Hilfiger レビュー 

This review relates to customer service as opposed to the actual purchase as I never received it.
TH chose the delivery company and supplied a tracking ref.
When the package failed to turn up -TWICE - they washed their hands of it. They simply gave me the tracking ref again.
The delivery company is TH’s commercial relationship yet they refused to help.

If you like TH products, buy in store or via a more reliable online retailer.
TH don’t care.

Dilettanti allo sbaraglio.
nella loro piattaforma ecommerce, ho usato l'autenticazione di Google e in nessun passaggio ho potuto specificare il destinatario.
Evidentemente non hanno previsto che si potesse fare un regalo.
(e hanno ragione loro: meglio rivolgersi altrove!!!)
Ho completato credendo che nel riepilogo si potessero modificare alcune opzioni:
Niente nessun riepilogo!
ho contattato il post-vendita: servizio tardivo e completamente inconcludente.
Continuavano a dire che era sufficiente chiamare il vettore: completamente infondato!
certo che è possibile, ma non si può cambiare il destinatario, ma solo l'indirizzo (quindi niente regalo!)
Comprate i loro prodotti, MA NON DA LORO.
globalmente: IMBARAZZANTI

Ho fatto un reso ( merce consegnata al loro magazzino il 26 maggio ) e dopo 15 giorni dall’arrivo della merce non ho ancora ricevuto il rimborso.
Esperienza molto negativa

I purchased a pair of shoes in the Oxford Street Store and when I tried them on at home, I realized that I needed a bigger size. When I went back to exchange the shoes to a bigger size a few days later, I was accused of having worn them out and they were showing me worn spots of the shoes. Since I haven’t worn them at all as they were too small for me, the only place where this could have happened was at the store, so that the store had sold me marked and worn shoes and afterwards accused me to have worn them and refused the return. Absolutely bad customer experience. I would not recommend this shop.

My experience was great, as soon I walked in the door Tara welcome me to Tommy, She was so helpful she picked out an outfit for me and my husband just loves the way I look in it! Her personality made the store a better environment to be in. Will be returning again!

Delivery was Spot on
Tommy tracksuit shorts and T shirt I bought is amazing and soft.

To many people quick to complain and not enough when it's good.

Vineland Premium Outlet Store in Orlando FL: 40 minutes before closing the mall (and the store) they said the fitting rooms were already closed, so they didn’t let me try on two polo tshirts. I left the items and I didn’t buy anything. This was desrespectful, they don’t care about customers.

Sou cliente habitual desta marca. No dia 16/01/2022 comprei uma camisola como já tinha comprado várias vezes. Ontem, dia 9/02/2023 comecei a aperceber me que esta estava a ganhar borboto. Dirigi me á loja e disseram que iam avaliar. Nem 24h passaram e ligaram me a dizer que não faziam nada porque os defeitos são válidos no prazo de 3 meses no caso da roupa, sabendo eu, por trabalhar também no comércio com roupa e calçado que não é bem assim. No dia anterior, dia 8/02/2023 tinha eu comprado outra camisola com a mesma composição da que ganhou borboto. Agora dizem me que não devolvem o dinheiro, só em forma de vale para gastar em 6 meses. Como já referi, já comprei vários produtos desta marca é só me aconteceu ganhar borboto agora, o que me leva a querer que é mesmo defeito de fabrico. É inadmissível para uma loja tão cara como esta não assumirem.

Entreprise tres sérieuse et réactive, envoi et retour des marchandises hyper facile et remboursement immédiat.
Les produits proposes sont de tres bonne qualité, avec une durée de vie interessante.

Good quality clothes with 90 days to return which is great.

For dårligt at der ikke er en e-mail adress til Tommy H. i Denmark.
Har en reklamation men der hvor jeg købte den hvide polo er lukket, så nu kan jeg bare smide den ud efter 1 gang vask, det hvide er nu nærmest fuld med pink pletter. ikke i orden.
Tommy Jeans hvide polo str.M

Filiale di Modena - grandemilia
Oggi, non hanno rimborsato il reso. Dicano che loro costringano il cliente se c'è un reso da spendere la importo obbligatoriamente in negozio. Soldi non restituiscano , solamente carta regalo x la somma. Alla faccia del diritto consumatore. Oggi ho dovuto regalare €99,99 a loro ! Ma che , erano anche molto maleducati : signora magra capelli scuri ! Mi diceva stamattina,che la ditta non accetta reso con restituzione soldi , commentando anche con tono forte : noi non siamo la Zara o la Stradivarius di Modena , che entri compri - rendi e ti di ridanno il soldi. Brutte umiliazione x il cliente !

Ordered something a month ago and it still hasn’t arrived because of parcel force on strike. On the website it said guarantee delivery before christmas if order was placed on the 16th Dec and I ordered on the 28th Nov. Why use a courier that you know is on strike and falsely adervtisd garanteed delivery

When I read bad reviews after placing order, I feared I had made an awful mistake. Thankfully my experience was 100% positive. There was a short delay in order arriving but I was informed of this. It was due to high volume of black Friday orders.

Nunca recibí un pedido que me cobraron, fueron 123 euros, entre UPS y ellos se lavaron las manos. Me decían que no me hacían el reembolso por una disputa con mi banco, yo no tengo ninguna disputa pero si reclamé el recibo. Jamás volveré a comprar nada! Supuestamente una marca con un prestigio y son de lo peor!!!!!!

Poziom obsługi klienta online to jakiś żart. Trzeba dopominać się o odpowiedz na pytanie, to samo dotyczy opinii na temat ich pracowników. Otrzymałem od nich w ramach rekompensaty kod 10% tylko osoba wysyłająca nie zwróciła uwagi, ze identyczny oferują w ramach zapisu do newslettera, także mówi samo za siebie… lepiej omijać z daleka, skoro po zakupie mam bawić się w taka obsługę posprzedażową.

Ordine errato e assistenza clienti non all'altezza.

I wanted to buy a leather belt and the website is very confusing so I called 5 shops to find what size do I need and I got 6 different answers so called customer services and just like the shop I got 7 different answers and in both cases I got a deluge of abuse which for a designer shop is a disgrace, the size guide speak in Large and extra large but the belts dimensions on the uk website are in inches and when you call the shops or customer service they speak in centimetres , so it’s impossible to understand , absolutely scandalous DO NOT BUY AVOID AT ALL COST

very bad experience they cancelled my order after 7 days claiming they didn't receive my money when I showed the bank receipt they told me they will give me my money back after 5-7 days.... complete scam don't buy from them