Tommy Hilfiger レビュー 

"If you selected our standard shipping method, we’ll be with you in the next 2 to 3 working days. With express shipping, you can expect your order in 1 or 2 working days."
what is the point of me paying 10 euros for express delivery if i still get my order in minimum 3 days? Why you charge extra money for a service of which you can't deliver?
Non existent customer service, the online for is not working.

Avoid Avoid Avoid terrible service and don’t care about your custom .. bought a bracelet online and seen matching earrings to go with them, earrings came bracelet didn’t , I reported it and customer service asked me to send photos of the box and packaging asked was it damaged etc , 2 hours later before I could reply an email came in to say we don’t have your bracelet in stock and a refund will be issued even though it was in stock when I ordered it , why wait till earrings were delivered before you contacted me ? Why didn’t you ask me did I want to choose a different bracelet to go with the earrings? Why didn’t you tell me before anything was dispatched that bracelet was out of stock ? Now I am stuck with a pair of earrings that i don’t want ....I don’t even have the time to go get my wife a present 4 days before Christmas as I am working till late on Christmas Eve ... shocking service will never buy Tommy after this terrible experience... probably won’t even get a reply either

I ordered some clothes and hat for my son for Christmas online never received when tracked its saying my parcel was left at door no signature nothing I would have thinking this was needed when ordering I never received my order contacted Tommy Hilfiger loads of emails and only two emails back I suffer from anxiety and I am feeling not great over all this stress can anyone give me advice how to take this further Donna

I bought 2 polo shirts from their online shop about 6 weeks ago. Shipping was pretty quick, the quality looks fine and the polos are true to size and fit well.

However, after just one gentle washing cycle (30 degrees, no spin cycle) I noticed a huge amount of loose threads along the inside of the lower hemline. This problem persists and is getting worse after each washing cycle, and I'm not sure when the entire hemline will eventually start to disintegrate.

For a polo shirt that costs you 80 euros each, I can expect (near) perfection. Loose threads are clearly not the kind of flaw I would deem too insignificant to be bothered. Hadn't I bought them on Tommy Hilfiger's own online shop, I would be doubting if they are genuine and not fake after all.

I contacted Tommy Hilfiger's customer service to make them aware of this issue on July 2nd, hoping for this to be dealt with in a customer-friendly way.

As of today, I haven't received any response at all. Neither a statement nor an apology, let alone a gesture of good will to get this resolved.

Apparently their customer service isn't even bothering to pretend that they care about a positive customer experience. I take this as a sincere recommendation to spend my money elsewhere and to avoid Tommy Hilfiger at all cost.

Outstanding service & fast delivery. Why would you shop anywhere else?

Good quality clothing,excellent costumer service!

I bought a top in their Swords branch. After a few months, it ripped very easily when I pulled it on one day. There was also a hole after appearing at the back.
I tried to take it back to their shop in swords but it was closed for renovations. I contacted their website and asked for a refund [ Ticket: 1001553015 ]. They responded and requested an excessive amount of evidence. I provided them with what they requested but they then ignored me for 2 weeks.
After several attempts to get them to engage, they responded and said they wouldn't honour my rights as the garment was damaged due to wear and tear.
In other words, they're trying to say that you can't trust Tommy Hilfiger clothes to last more than a few months.
Their customer service was dismissive and arrogant.
I'll stick to other brands from now on.