Super freundlicher Kundenservice und sehr schnelle Abwicklung! Ich hatte eine Reklamation wegen eines defekten Nackenkissen. Diese wurde mir nun anstandslos ersetzt. Bin wirklich sehr begeistert von... ãã£ãšèŠã
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At first I found the pillows relatively high-priced... But they are really so much more comfortable than the cheaper ones! And their customer service is great: when my pillow's zipper broke, the issue... ãã£ãšèŠã
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Following an incident on one of the wheels of my brand new Travel Blue Aurora suitcase the customer support team provided outstanding service through quick and effective email exchanges. This level of... ãã£ãšèŠã
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Tarun who is the sales representative at Saket delhi bag line store has been very helpful . Thank you Tarun for your support Thanks Bagline team and thanks travel blue to fix the issue
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Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.
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Suite 13, Building 6, Croxley Park, Watford, WD18 8YH, London, è±åœ
- 0845 10 88588 / 0208 381 3811
- customersupport@travel-blue.com
- travel-blue.com
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Truly efficient and helpful customerâŠ
Truly efficient and helpful customer service. We purchased an inflatable travel pillow that deflated. Travel Blue quickly dealt with my enquiry and provided a replacement. Buy with confidence!
Thankyou very much
Thanks for prompt service
Thanks for prompt service . Customer care executive was kind enough to listen to issue which I faced with lock and provided immediate replacement.
The replacement worked like a charm .
The response from Millie was very
The response from Millie was very, very fast and all and all the question and problem I had was solved in very efficient matter. Thank you!
neck pillow lost air
I had a problem with a neck pillow and it was replaced without any problems based on photo evidence. Excellent support and quick responses via email.
Excellent service aprÚs vente
J ai eu un article défectueux et la compagnie m en a renvoyé un chez moi gratuitement avec un cadeau supplémentaire : )
Absolutely great customer service
Absolutely great customer service. The battery bank I purchased was basically dead after purchasing it. I was sent a new one and it is working perfectly. Thank you.
Effective and quick customer support
Effective and quick customer support. The guarantee works in a fairly straightforward process.
Quick service in replacement procedureâŠ
Quick service in replacement procedure of ear phones.
Blue Travel Inflatable Fleecy PillowâŠ
My Inflatable Fleecy Comfi Pillow developed a leak on its last use, it was purchased in 2023. I contacted Blue Travel to see if a replacement air bag was available & they have sent me (FOC), a completely new pillow & bag. I was not expecting that. Very impressed with this response & the prompt/concise way it was handled. Definitely recommended. Thanks
I bought a pillow at the airport
I bought a pillow at the airport, but unfortunately it was defective.
I wrote to the support team and within a few days they sent me a new pillow and a gift, I was very pleased!
Excellent customer service
Excellent customer service! The team was responsive, helpful, and resolved my issue promptly. I truly appreciated it!
Urban Bag von Travel Blue / fehlender Trageriemen
Am Flughafen Santorin/Griechenland fand ich eine Urban Bag von Travel Blue. Sie entspricht in GröÃe und Ausstattung meinen WÃŒnschen. Leider fehlte bei dieser Tasche der zugehörige Trageriemen. Zuhause angekommen, bat ich bei customersupport um Hilfe, wie ich diesen Trageriemen erhalten könnte. Nach prompter RÃŒckfrage, um welches Modell es sich handelt, erhielt ich wenige Tage spÀter per Post den fehlenden Trageriemen zugestellt. Ein groÃartiges Service von Travel Blue. Nun bin ich glÃŒcklicher Benutzer meiner hÃŒbschen Urban Bag - herzlichen Dank an costumersupport von Travel Blue.
Eckart Lassnig
The company honoured its guarantee whenâŠ
The company honoured its guarantee when the device ceased to work after 11 months and the issue was resolved by email.

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Jâai acheté un oreiller de voyage auâŠ
Jâai acheté un oreiller de voyage au Brésil qui était défectueux. Il a été remplacé dans les meilleurs délais par par Travel Blue. jâai reçu mon nouvel oreiller en France. Merci pour le traitement rapide et facile.
Great service
My newly bought neck pillow was leak. I send a photo and in 2 days I had a new one, including a smal gift as an apology. Great service!
Mexico Team solve this issueâŠ
Mexico Team solve this issue immediately. Great work.
The support executive was very patientâŠ
The support executive was very patient and helpful,
Fast and caring customer service
I bought an eye mask in a foreign airport and found the strap far too small, even whenfully extended. On my return to the UK, I contacted Travel Blue. They asked for photos and all my details and subsequently offered an upgraded replacement. This arrived THE NEXT DAY!
And the length of the (adjustable) strap is perfect .
Everything sorted within a week
âïžâïžâïžâïžâïž 5 stars for TB customer service
I had a great experience with Travel Blue! The team was professional, responsive, and made sure my issue was resolved quickly. The package arrived safely, and I really appreciated the follow-up to ensure everything went smoothly. Great customer service. Highly recommend!
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