A few weeks ago I purchased a Granite Gear 53L wheeled duffle bag with backpack straps from Travellers Home. After ordering, it took a few weeks to arrive. It looked great & seemed okay, until I used... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Having purchased from Travellers Home before it was a real easy choice to do it again. Such a seamless task to order on-line and wait for delivery knowing that you will be kept informed, have ea... もっと見る
I was looking to replace my very expensive hard case luggage that was destroyed by baggage handlers. I came across this bag which has many of the features I liked from my old bag, such as the aluminiu... もっと見る
Great communication above all. All via email. Answered all my numerous queries. Provided links to various backpacks to assist in my purchase. Speedy dispatch of my backpack. Highly recommended. Cannot... もっと見る
企業情報
当該企業による記述
Isn’t it great to hear the word “Traveling”. A feeling of fun and entertainment strikes our senses. Certain things are necessary such as luggage bags while traveling. Travellers Home proudly offer a unique range of luggage bags that you can rely all your traveling plans on. The leading Australian brand specializes in personalized backpacks, school bags, travel backpack, travel bag, swiss bags online, swiss travel backpack, satchel, luggage or any travel accessories online. Travellers Home is a premium Sydney local travel products wholesaler and retailer, specialize in Travel Backpacks, Travel Bags, Luggage, Satchel, Briefcase and Travel Accessories. We have 5 well recognized brands and our products are still growing: SWISSWIN, SUISSEWIN, M SQUARE, GRANITE GEAR. Browse on our website and you will find your favourite high quality travel needs at a very low price. Travellers Home is SWISSWIN Australia’s parent company, the company expert in IT products. The company initiated in Europe with an aim to produce high-quality outdoor bags having qualities to resist water and abrasion. The innovative technology with advanced fashion elements that results in great traveling appliances. The vibrant colours we use for traveling accessories brings a new luxury experience to our customers. The stylish making of the travel bags makes your memories even more stylish and trendy that you can’t resist flaunting your travel bags and travel backpack. Travellers Home is known to be the leading luggage brands in Australia. The credit of this continued top position goes to the tradition of using the premium quality for the making of traveling products that not only gives an outstanding and stylish look to the products but gives you an unforgettable experience. We take care of every user’s requirements and style and give our products a look that cherishes the users and makes them buy instantly. Travellers Home wide range of travel bags is present for you with tough quality that protects your travel stuff from any circumstances whether for luggage items or business stuff. Our products are designed after in-depth research from the travellers’ point of view and hence provides our users with satisfactory products that are waterproof and abrasion-proof. The gear that you carry when you travel is a critical part of your journey. Your comfort is based on the stuff you take along with you. And when it’s about Travellers Home products, you can rely on us to get a comfortable journey. Trust the one that thinks about you, and we think about our users before designing a product. We have a variety of colours and styles in different bags with an array of design options in bags and other travel accessories. If you are looking for the best travel bag for your casual or business trip, choose Travellers Home bags and get a relaxing gear for you that will be your best companion on your beautiful journey.
連絡先
27/51 Nelson Rd, 2161, YENNORA, オーストラリア
- 02 8091 3118
- service@travellershome.com.au
- travellershome.com.au
4.1
ほぼ満足
202件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good price and promptly delivered
Good price and promptly delivered
Case looks good but have not used yet
2024年6月10日
Quick delivery and great quality
2024年6月10日
1- good quality
1- good quality
2- good price
3- fast shipping
What I want any more.
Thanks guys 👍 👌
2024年6月10日
No complaints
I had a bit of trouble with the registering process. I contacted them and received their prompt reply. The goods arrived in 2 days and I live in a regional area. Very impressed. Thanks Travellers Home.
2024年5月30日
Great value and good quality backpack
Great value and good quality backpack. Postage was fast. I'll buy again from this company.
2024年5月3日
Quick delivery and happy with the…
Quick delivery and happy with the product. Would definitely shop here again.
2024年5月7日
I ordered a silver luggage set but got…
I ordered a silver luggage set but got one silver and the small one bright yellow. after saying you had no stock and was not willing to send me the color i ordered i now have a luggage set that looks silly and do not like what you have sent me and now have to buy another matching sett. complete waste of everyone's time, not to mention the false advertising for not even able to supply what was advertised.
2024年5月3日
Travellers Home からの回答
Thank you for reaching out and providing your feedback regarding your recent experience with our product. We sincerely apologize for the inconvenience you have encountered.We understand your frustration with not being able to receive the product as advertised and finding it to be flimsy and not worth the price. This is not the standard of quality and service we strive to provide, and we are truly sorry that we fell short of your expectations.
Please know that we take your feedback very seriously. We are currently reviewing our product listings and supply chain processes to ensure that this issue does not happen again. Your experience highlights areas that need improvement, and we are committed to making the necessary changes.
To address your specific concern, we would like to offer the following resolution:
Replacement or Refund: We can offer you a replacement of the product with a different item that meets our quality standards or provide a full refund. Please let us know which option you prefer.
Discount on Future Purchase: As an additional gesture of goodwill, we would like to offer you a discount on your next purchase with us.
We hope this will give us an opportunity to better serve you in the future.Please contact our customer service team at service@travellershome.com.au to process your preferred resolution.
We appreciate your patience and understanding as we work to resolve this issue.Thank you once again for bringing this to our attention. We value your feedback and your business, and we hope to have the chance to make this right.
Travellers home definitely very good…
Travellers home definitely very good and the backpacks definitely very good and the backpacks will be good for work and plus going on holidays as well and hiking as well
2024年4月16日
Operator Error - me :-)
Somehow through the interface I accidentally purchased the 55 lt hybrid backpack t=rather than the 70/80 lt one I wanted - I assume its completely my fault and will use the smaller one on another trip. In the mean time I will shop at stores.
2024年4月18日
That was good quality and on time for…
That was good quality and on time for shipping! Hope make me happy with for long travel overseas.
I bit confused because i choosed Aqua Blue color but i've got Navy blue.Its different color. For me doesn't matter as long the quality is good.Thank you
2024年4月8日
Excellent!!!
2024年4月4日
自発的なレビュー
Did not have the stock for original…
Did not have the stock for original order however offered a similar product (in stock) at the same cost and received the backpack within several days of confirming order. Backpack is reasonable quality for the price and happy with the purchase and service and would recommend.
2024年3月19日
Fast dispatch
Purchased product was dispatched the same day that it was ordered. Bag arrived in good condition and as advertised. Was a birthday gift so arrived before birthday and works well - fits everything that is required.
2024年3月11日
Good Customer Service.
2024年2月12日
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