Tommy Hilfiger is one of the best clothing brands in the market. The quality of their products is awesome. Price wise, to be honest they used to be reasonable, but recently their prices have gone qui... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Very good, easy to navigate the website, found what I'm looking for, casual shirts and trousers at reasonable price. Items delivered few days after ordering but unfortunately trouser was too loose and... もっと見る
企業が回答しました
Great experience. Fabulous clothes stylish, good quality and amazing value. Easy ordering and return fast refund when needed which isn’t often. Thank you Tommy 😊
I haven't yet received my order, Royal mail didn't bring my parcel to the door , on getting downstairs after waiting hours for their email to notify me that the parcel has been delivered, nothing was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tommy Hilfiger continues to be a pioneer of classic, American style with a modern twist. Under Hilfiger’s vision and leadership as principal designer, TOMMY HILFIGER remains one of the world’s most recognized premium lifestyle brands, uplifting and inspiring consumers since 1985.
連絡先
Amsterdam, オランダ
- 00800 – 86669445
- uk.tommy.com
The Summer Sale
3.1
まあまあ
662件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Unstitched logo on front of jacket!
Absolutely shocked to receive a £110 jacket with the stitching not completed on the front Logo and only half a T in the Tommy lettering. I already waited over a week for it and it was supposed to be for my daughter to use on holiday. Called customer services with photos ready of what I’d just received and asked if they could send a replacement but all I got told was they can’t do that and I have to return it for a refund. So now not only do I have to find time to take it to the post office, I won’t get a replacement in time either, through no fault of my own. They didn’t even offer me a discount option. Sorry but that’s not what I expect from a £110 jacket and I will be boycotting the store from now on.
2026年8月20日
自発的なレビュー
very good price and very good quality
2026年8月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
amazing service all around.
amazing service all around.
I am extremely happy with my recent purchase as the item i ordered is fantastic quality and the sizing is absolutely on point with what was stated on the site.
Dispatch was a little late on my order but i was emailed by tommy hilfiger straight away to let me know what was going on.
my order did arrive on the last day of the timeframe originally given so it was still delivered on time despite the delayed shipping so it's a win lol.
5 stars all the way for Tommy Hilfiger UK and i would highly recommend buying from them as they are first class.
2026年8月20日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
I haven’t received my shopping despite…
I haven’t received my shopping despite shipping agent saying it was delivered.
2026年8月16日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
DELIVERY EXPERIENCE BAD
Im fluent customer, what i have observed is items are not delivered fast it takes long for items to be delivered.
2026年8月20日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
My purchase has not arrived yet.
My purchase has not arrived yet.
It was not dispatched as promised at time of ordering. This has happened often when placing online orders. Disappointing.
2026年8月20日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
I ordered a product since on the 13th…
I ordered a product since on the 13th and today is 20th and I am yet to receive my parcel. My parcel is yet to move. If by Tomorrow and my parcel is not with me then they should refund my money. Such a bad experience.
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Disappointing service
It seems that my address was not recorded correctly by the company. This resulted in them charging me for the item I ordered. I then received an email from Royal Mail telling me my order would be delivered the following day. I then received an email the next day saying that the order was being returned. All I got from Tommy Hilfiger was an email telling me there was nothing they could do and I would be refunded in 14 days and I would have to reorder the item if I wanted it. I certainly won’t be ordering from them again.
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Good nice quality things here
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
The website was not the best
The website was not the best, stating items were in stock when they weren't.
I still have not received my items either, so I cannot comment on the quality.
It has been just over 1 week now since placing the order, so hopefully they should arrive soon!
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
I didn't get my things
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Your asking to rate items but not…
Your asking to rate items but not received anything yet..ordered stuff on 12th of August and still waiting
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
I still don’t have my order it’s been…
I still don’t have my order it’s been nearly a week and no update on progress of it
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Tommy Hillfiger flip flops
I ordered some Tommy Hillfiger flip flops in the sale as I had bought a pair full
Price earlier this year for my holiday and they were so comfortable .I saw them
In the sale and decided to get another pair . I received them within a few days which I thought was great service .
2026年8月17日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Clear, concise payment instructions.
From choosing, to selecting my preference & size - the whole procedure was flawless. Thank you.
2026年8月19日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
First time ordering online
First time ordering online. Waited a week for my order to arrive in store to only find it was a completely different item. Now have to find a replacement complete waste of time.
2026年8月18日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
I am an old customer
I am an old customer. Delivery time is good and it's easy to make a return
2026年8月6日
Tommy Hilfiger United Kingdom からの回答
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
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