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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Mycket nöjd med produkten! Snabb leverans och en produkt som motsvarar förvÀntningarna. Den Àr bÃ¥de elegant, stilren och har mycket bra funktion. KÀnns som en riktigt bra kvalitet – jag Àr supernöjd!

5぀星のうち5の評䟡

Beautiful products, sleek design. Always pretty easy to assemble. Call customer service a few times for some delivery and stock issues. Super friendly and forthcoming. Great brand and good webshop

5぀星のうち5の評䟡

L'essenziale visibile agli occhi. Ogni dettaglio restituisce la cura per un progetto pensato, ragionato, costruito per destare meraviglia. Autentici i materiali, ottimo il confort restituito. Un'atte... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Asteria Wall nach 18 Monaten defekt. Falsche Beratung, falsches Ersatzteil 24V statt 12V geliefert. Lieferung miserabel in zerrissener PlastiktÃŒte (von wegen alles "grÃŒn") geliefert. RÃŒckgabe nicht mö... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンテリア デザむン店

圓該䌁業による蚘述

Where beautiful Danish design meets affordability, high-quality materials and a genuine care for the environment.


連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

587件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 92に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(587)

過去12か月のレビュヌ数: 83ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Aus alt macht neu

Ich habe vor etwa 15 Jahren zwei Lampen gekauft. Eine Stehlampe und eine Tischlampe.Die BlÀtter waren inzwischen schon nicht mehr schön und ich dachte , ich muss die weg werfen und mir was neues besorgen. Dank ChatGPT habe ich erfahren, das man BlÀtter preiswert neu bestellen kann. Und nun habe ich zwei frische Lampen fÌr wenig Geld. Bin sehr zufrieden. Tolles Konzept

2026幎9月20日
自発的なレビュヌ
5぀星のうち5の評䟡

God kundeoplevelse

Hele kÞbsprocessen forlÞb uden problemer. Det var nemt både at finde mål på lampen samt se lampen i forskellige settings.

2026幎8月24日
自発的なレビュヌ
UMAGE ロゎ

UMAGE からの回答

Tusind tak for din flotte anmeldelse! Det glÊder os meget at hÞre, at du har haft en god og nem kÞbsoplevelse, og at informationen og billederne pÃ¥ vores hjemmeside var en hjÊlp i dit valg. Vi hÃ¥ber, at din nye lampe har fundet den helt perfekte plads i dit hjem. ✹

De bedste hilsner
Malou

5぀星のうち5の評䟡

Fantastic service

Fantastic service, excellent quality. Real danish design at its best. Highly recommend to anyone.

2026幎8月24日
自発的なレビュヌ
UMAGE ロゎ

UMAGE からの回答

Thank you so much for your wonderful review and kind words! We’re delighted to hear that you’re happy with both our service and the quality of your UMAGE design. Your recommendation truly means a lot to us. ✹

Best regards,
Malou

5぀星のうち1の評䟡

Bestellte Produkte wurden nicht geliefert

Die bestellte Ware ist nicht angekommen.

2026幎7月27日
UMAGE ロゎ

UMAGE からの回答

We’re very sorry to hear that your order has not arrived. Please contact us as soon as possible at info@umage.com or +45 31 39 00 73 with your order details, so we can look into the shipment and help resolve this for you.

Best regards,
Malou

5぀星のうち4の評䟡

El producto comprado ha llegado


El producto comprado ha llegado correctamente a Menorca después de un largo recorrido. Estoy satisfecha con la respuesta de UMAGE. Lo menos positivo fue la tardanza inicial (3 días) para comunicar que el envío había sido preparado y enviado pero, globalmente, el servicio ha sido correcto.

2026幎7月31日
UMAGE ロゎ

UMAGE からの回答

Thank you for your lovely review! We’re happy to hear that your order arrived safely in Menorca and that you were pleased with our service overall. We also truly appreciate your feedback regarding the initial communication and will take this into consideration.

We hope you’ll enjoy your new UMAGE design for many years to come. ✹

Best regards,
Malou

5぀星のうち5の評䟡

I LOVE this suspension

I LOVE this suspension. I bought 3 for 2 bedroom & an entrance foyer in my Paris pied a terre apartment, bought one for my bedroom in the Alps & the last one fir my daughter bedroom innNew York. They are fabulous, give an amazing soothing light at night. Thank you !

2026幎8月3日
UMAGE ロゎ

UMAGE からの回答

Thank you so much for your wonderful review! We’re thrilled to hear how much you love your new lamps and that they have found a place in your homes from Paris and the Alps all the way to New York. It makes us especially happy to hear that you enjoy the warm and soothing light they create. ✹

Best regards,
Malou

5぀星のうち5の評䟡

Amazing product and the delivery took


Amazing product and the delivery took only 4 business days to Finland! I will definitely order again!

2026幎8月9日
自発的なレビュヌ
UMAGE ロゎ

UMAGE からの回答

Thank you so much for your wonderful review! We’re delighted to hear that you love your new UMAGE design and that it arrived so quickly in Finland. We truly appreciate your kind words and look forward to welcoming you back again! ✹

Best regards,
Malou

5぀星のうち5の評䟡

Good support and fast delivery

2026幎7月29日
自発的なレビュヌ
UMAGE ロゎ

UMAGE からの回答

Thank you so much for your lovely review! We’re delighted to hear that you had a great experience with our support and delivery. We truly appreciate you taking the time to share your feedback with us. ✹

Best regards,
Malou

5぀星のうち1の評䟡

We received not we have ordered.

We received not we have ordered.

2026幎7月30日
UMAGE ロゎ

UMAGE からの回答

We’re very sorry to hear that you received something different from what you ordered. This is of course not the experience we want for our customers.

Please contact us as soon as possible at info@umage.com or +45 31 39 00 73 with your order details, and we will look into the matter and do our best to find a solution.

Best regards,
Malou

5぀星のうち5の評䟡

Köpte en reservdel

Köpte en reservdel. Å uppskattar verkligen att man kan få tag på det.
Allt bara toppen!!

2026幎7月29日
UMAGE ロゎ

UMAGE からの回答

Tusind tak for de 5 stjerner! Vi er rigtig glade for, at vi kunne hjÊlpe med den reservedel, du manglede, og at alt gik som Þnsket. Tak fordi du tog dig tid til at dele din oplevelse med os. ✹

De bedste hilsner
Malou

5぀星のうち1の評䟡

Unsustainable, low-quality and completely impractical

To summarise: this product is neither sustainable, high-quality nor functional.

We purchased the CARMINA lampshade because we genuinely loved the design. Unfortunately, the actual product does not seem to reflect any of the principles promoted on UMAGE’s website, such as sustainability, functional quality or the idea that “nature will prevail.”

First, the lampshade is made entirely from plastic (polypropylene and polycarbonate). These materials are not even listed among the materials highlighted on the company’s website. Selling a fully plastic product while heavily promoting sustainability feels misleading.

Second, we did not receive an assembled lampshade. We received a box containing laser-cut plastic pieces that had to be assembled entirely by ourselves. No cord, socket or suspension set was included. For the price, the product feels remarkably cheap and unfinished.

The biggest surprise, however, came when we realised that the entire lampshade must be partially disassembled simply to change the light bulb. We contacted UMAGE because we genuinely couldn't believe that this was the intended procedure. After waiting 10 days for a response, they confirmed that several of the plastic blades must be removed until there is enough space to fit your hand inside and replace the bulb.

This is a ceiling lamp. Having to stand on a ladder and dismantle part of the lampshade every time the bulb needs replacing is absurd, inconvenient and potentially unsafe. There is nothing functional or well designed about that.

Beyond its appearance, it is an overpriced collection of plastic pieces with extremely poor functionality. The product fell far below our expectations.

2026幎7月14日
自発的なレビュヌ
UMAGE ロゎ

UMAGE からの回答

Thank you for taking the time to share your feedback. We are truly sorry to hear that the Carmina lampshade did not meet your expectations.

Carmina is one of the very first designs in the UMAGE collection and has remained part of our assortment due to its popularity over the years. Like all UMAGE designs, it is delivered flat-packed as a conscious choice to reduce transport volume and environmental impact. We understand, however, that both the assembly process and the maintenance of the lampshade came as a disappointment to you.

We also apologise for the delay in our response to your inquiry and appreciate you bringing your concerns to our attention. Feedback like yours is valuable and will be shared with our product team as we continue to develop and improve our collection.

Thank you again for your honest feedback.

Best regards,
Malou

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