We received awesome service from U-Save car rental, which is located directly across the street from the Orange County Airport (SNA). Amir picked us up at the airport and we were in our rental within... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Forcefully rented baby seats on price double the actual rent price. There was never mentioned that its one of eligibility at time of booking. Refused to handover the car straight away, even i made su... もっと見る
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I was running late this morning so emailed the office, Amy responded immediately and put my mind at rest. She reassured me that it was no problem at all. I then met Amy in the office. A really frie... もっと見る
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Would give a negative score if possible, at least for FLL location. We ordered thru Priceline, bought the supplemental insurance it recommended and proof of insurance with Progressive. However, we had... もっと見る
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企業情報
U-Save Car & Truck Rental について
当該企業による記述
Good-value car rental, without the surprises
U-Save is an international car rental brand offering straightforward, affordable hire from more than 250 locations at airports, city centres and neighbourhoods across North America, Europe Africa and beyond.
Book online at usave.com to compare vehicles, see your price before you pay and collect from the location that suits you. Our fleet ranges from economy cars to SUVs and people carriers for the whole family.
Before you travel
- Payment card: a credit card in the main driver's name is needed for the security deposit. Deposit amounts and accepted cards vary by location and are shown before you book.
- Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
- Booked through a travel site? Check your voucher for what's included. Cover bought from a third party works differently from ours, and the counter will still need a deposit.
Here to help
For questions about an upcoming rental, contact the location on your confirmation email. For anything after your rental, including deposits, charges or damage queries, email our customer care team at ics@cs.usave.com.
We read every review on this page and reply to them, and we share your feedback with the location team.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
連絡先
1052 Highland Colony Parkway, Suite 204, 39157, Ridgeland, MS
- 800-438-2300
- usave.com
10% off when you book direct
3.4
まあまあ
2731件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great rental place in Newport Beach
Great rental place in Newport Beach. Nathan is the best!
2026年10月24日
U-Save Car & Truck Rental からの回答
Thank you for your review! We’re glad you had a great experience in Newport Beach, and we appreciate your kind words about Nathan. — U-Save
Véhicule propre et en excellent état…
Véhicule propre et en excellent état général. Excellent accueil et personnel à l écoute et très intentionné.
2026年10月24日
U-Save Car & Truck Rental からの回答
Merci pour votre avis ! Nous sommes ravis que le véhicule ait été propre et en excellent état et que l’équipe vous ait accueilli avec attention. — U-Save
Tutto perfetto
2026年10月22日
U-Save Car & Truck Rental からの回答
Grazie per la recensione! Siamo lieti che sia andato tutto perfettamente. — U-Save
Korrekt und unkompliziert
Korrekte, rasche unkompliziertes Anmieten, ebenso die Rückgabe. Freundliches Personal. Geschäftsstelle nun beschriftet, so kein suchenden Herumirren mehr, wie noch vor 2 Jahren. Wagen in gutem Zustand. Tankfüllung von voll zu voll schätze ich sehr. Distanz zum Bahnhof machbar, auch mit schwerem Koffer. Preis-Leistung gut
2026年10月23日
U-Save Car & Truck Rental からの回答
Vielen Dank für Ihre ausführliche Bewertung. Es freut uns, dass Anmietung und Rückgabe zügig und unkompliziert waren, das Team freundlich und das Auto in gutem Zustand. Schön auch, dass die Geschäftsstelle jetzt leichter zu finden ist und Sie die Voll-voll-Tankregelung sowie das Preis-Leistungs-Verhältnis schätzen. — U-Save
U-Save Car & Truck Rental からの回答
We take your concern about the service seriously. We’ve sent a private request through Trustpilot to help identify the rental and understand what happened. You can also contact customer services at ics@cs.usave.com. — U-Save
IL NOLEGGIO RISALE A DIC 2025
Abbiamo noleggiato U-save lo scorso anno a dicembre 2025...
Non capiamo questo sondaggio a distanza di un anno.
saluti
2026年10月22日
U-Save Car & Truck Rental からの回答
Grazie per averci segnalato che il noleggio risale a dicembre 2025 e che il sondaggio è arrivato molto tempo dopo. Comprendiamo la perplessità. Se desidera che venga verificato il motivo dell’invio, può inoltrare l’invito in privato a ics@cs.usave.com. — U-Save
Bring a credit card with you
Bring a credit card with you, otherwise you'll end up paying 59 GBP a day!
While the person in the counter was very polite (BHX airport), nothing he could do and I ended up not picking up the car. What a shame
2026年10月23日
自発的なレビュー
U-Save Car & Truck Rental からの回答
Thank you for recognising the polite colleague at Birmingham. We understand your disappointment that the credit-card requirement meant you could not collect the car and that the alternative cover was quoted at £59 per day. Please send your booking reference and the terms and quote you received privately to ics@cs.usave.com so customer services can review the options explained at the counter. — U-Save
Nice service, nice car, great price
Quick and friendly service, really nice car and at a very good price.
2026年10月23日
U-Save Car & Truck Rental からの回答
Thank you for your review! We’re glad the service was quick and friendly, the car was a good fit, and the price worked well for you. — U-Save
DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE! They did not rent me the car to me because they needed an issue date on my license which Australians don’t have. In the email that tells you what to bring it wasn’t included, nor in the terms and conditions attached. When you check the conveniently different terms and conditions on their website it says you need the this proof. Absolute rip off and seems like many others didn’t get a refund because of similar reasons and what a great way for a dodgy company to make a quick buck.
2026年10月18日
自発的なレビュー
U-Save Car & Truck Rental からの回答
We understand why being refused the car over the licence issue, after you say the requirement was absent from the email and attached terms, was upsetting. We cannot determine the applicable document rule or refund position from the review alone. Please send your booking reference, the terms you received and any correspondence privately to ics@cs.usave.com so customer services can review the decision and explain the refund position. — U-Save
Ich habe seit einem Jahr kein Auto…
Ich habe seit einem Jahr kein Auto gemietet, bekomme aber trotzdem eine Bewertungsnachricht
2026年10月23日
U-Save Car & Truck Rental からの回答
Danke, dass Sie uns darauf hinweisen. Sie schreiben, dass Sie seit einem Jahr kein Auto gemietet haben und dennoch eine Bewertungsanfrage erhalten haben. Wenn Sie uns die Einladung privat an ics@cs.usave.com weiterleiten, kann unser Kundenservice prüfen, weshalb sie versendet wurde. — U-Save
La regolarità senza inconvenienti!
2026年10月23日
U-Save Car & Truck Rental からの回答
Grazie per la recensione! Siamo lieti che il noleggio si sia svolto regolarmente e senza inconvenienti. — U-Save
Ils nous ont facturé une une petite…
Ils nous ont facturé une une petite égratignure. Qu'il n'ont pas réparé et nous attendons la facture depuis le mois de mai
2026年10月23日
U-Save Car & Truck Rental からの回答
Nous comprenons que vous contestiez la facturation de cette égratignure et que l’attente de la facture depuis mai soit frustrante. Pour que le service clients puisse vérifier le dossier et le document manquant, veuillez transmettre votre référence de réservation et vos échanges précédents en privé à ics@cs.usave.com. — U-Save
U-Save Car & Truck Rental からの回答
¡Gracias por su comentario! Nos alegra saber que recibió una atención excelente del personal y que encontró los coches en muy buen estado. — U-Save
U-Save Car & Truck Rental からの回答
Grazie per il suo commento! Ci fa piacere che abbia trovato il personale preparato e l’auto nuova e pulita. — U-Save
An easy and good rental
It was easy to rent, to pick-up the car, to leave it and the deposit was returned quickly. The car was a higher class, very new, clean and without any damages.
The staff, especially when I returned the car, was GREAT.
2026年10月22日
U-Save Car & Truck Rental からの回答
Thank you for sharing the details of your rental. We’re glad collection and return were easy, the upgraded car was clean and new, your deposit came back quickly, and the return team made such a good impression. — U-Save
Airport collection to local car pick up…
Airport collection to local car pick up area. All paperwork and car already in place. Friendly and warm welcome at reception.
2026年10月17日
U-Save Car & Truck Rental からの回答
Thank you for your review. We’re pleased the airport transfer to the collection point went smoothly, with the paperwork and car ready and a warm welcome at reception. — U-Save
U-Save Car & Truck Rental からの回答
Grazie per la recensione! Siamo lieti che la comunicazione sia stata ottima. — U-Save
Sehr gutes Preis Sehr gutes Preis Leistung Verhältnis Verhältnis.
Sehr gutes Preis Leistung Verhältnis.
2026年10月20日
U-Save Car & Truck Rental からの回答
Vielen Dank für Ihre Bewertung! Es freut uns, dass Sie das Preis-Leistungs-Verhältnis als sehr gut empfunden haben. — U-Save
Excellent experience at fair prices
Staff is extremely friendly and helpful. The car was very economic and in excellent consition. Processes are fast and smooth. Prices are fair.
2026年8月17日
U-Save Car & Truck Rental からの回答
Thank you for your review. We’re glad the team was friendly and helpful, the car was economical and in excellent condition, and the process felt smooth at a fair price. — U-Save
Really good service at a very…
Really good service at a very competitive price! Served my needs exactly!
2026年10月18日
U-Save Car & Truck Rental からの回答
Thank you for your review! We’re pleased the service met your needs at a competitive price. — U-Save
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