I hired a camper van to take my son for a trip to the Peak District. We had a great time and Nomad Campervans/Vaaroom were brilliant. Excellent customer service and care, the van was great. Niki was a... もっと見る
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We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we stil... もっと見る
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Returning customer again! We have rented from these guys multiple times, and every time we keep coming back, they this is due to the amazing customer service and value for money they offer! Cap... もっと見る
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Our first camping experience went great thanks to the well mentained and spacious campervan. We have seen a few historical sites and natural amenities across Welsh and Cumbria. Took overnight st... もっと見る
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企業情報
当該企業による記述
The UK's No. 1 Motorhome Hire Company
連絡先
857 London Road, RM20 3AT, Thurrock, 英国
- 03304035164
- admin@vaaroom.com
- vaaroom.com
I hired a camper van to take my son for…
I hired a camper van to take my son for a trip to the Peak District. We had a great time and Nomad Campervans/Vaaroom were brilliant. Excellent customer service and care, the van was great. Niki was always very attentive and responsive to my questions and requests. Thanks!
2026年2月27日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much for your lovely feedback! We’re thrilled to hear you and your son had a great time exploring the Peak District and that you enjoyed your Nomad Campervan experience. It was a pleasure helping you plan your trip, and we really appreciate your kind words — hope to see you again for your next adventure! 🚐✨
Fantastic and great communication
We had a fantastic experience with Varoom after finding them on Google.
The motorhome was clean and had everything we needed making our trip comfortable and stress-free.
The booking process was really easy and communication throughout was excellent; friendly, professional, and always happy to answer questions.
Collection and return were both seamless, with a thorough handover that gave us real confidence before setting off.
We wouldn’t hesitate to recommend them to anyone looking for a reliable, high-quality motorhome and great customer service. We’ve already booked our next trip with them!
2025年10月27日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much for the wonderful review and for choosing Vaaroom for your trip!
It was a pleasure having you, and the whole Vaaroom & Nomad team is delighted to hear that the motorhome, handover, and overall service helped make your holiday relaxed and stress‑free. Friendly, clear communication is really important to us, so it’s great to know you felt supported from booking right through to drop‑off.
We really appreciate your recommendation and are thrilled you’ve already booked your next adventure with us. We’re looking forward to welcoming you back and helping make your next trip just as smooth and enjoyable.
Best wishes,
The Vaaroom & Nomad Team
Returning customer again!
Returning customer again!
We have rented from these guys multiple times, and every time we keep coming back, they this is due to the amazing customer service and value for money they offer!
Capervans and motorhomes are well very well kept and very well equipped, it’s like a home away from home, we have recommended this company to all our friends and family, as the experience and value is 2nd to none! Keep up the good work guys, and thanks for all the amazing memories! :)
2025年12月17日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much for your amazing feedback!
We truly appreciate you coming back to us time and time again – loyal customers like you are exactly why we love what we do.
We’re delighted to hear that our customer service, value for money, and the condition of our campervans and motorhomes continue to meet your expectations. Knowing they feel like a home away from home means a lot to the whole team.
A special thank you as well for recommending us to your friends and family – that kind of support is priceless to us. We’re so glad to have been part of your adventures and memories, and we can’t wait to welcome you back again soon.
Thanks again, Ben, and see you on return.
Warm regards,
The Vaaroom & Nomad Team
Vaaroom caravan storage
We use Vaaroom for our caravan storage and have had a very good experience ! Would definitely recommend
2025年12月15日
自発的なレビュー
Vaaroom Ltd からの回答
Hi Tia,
Thank you so much for your kind words and for taking the time to leave us a review! We’re really pleased to hear you’ve had a very good experience using Vaaroom for your caravan storage. Your recommendation means a lot to the whole team.
If you ever need anything or have any questions, we’re always happy to help.
Warm regards,
The Vaaroom Team
Top-notch service from start to finish
Top-notch service from start to finish, I can't recommend these guys enough. I've used them before and they never let me down. The best motorhomes and unforgettable memories. Thank you, Vaaroom, and keep it up! 😎🤝
2025年11月20日
自発的なレビュー
Vaaroom Ltd からの回答
Thanks so much for the kind words! We’re thrilled you enjoyed your experience and look forward to creating more unforgettable memories with you.
Vaaroom and Nomads
11/10 Highly Recommend
Amazing Experience - Will book again!!
Such a smooth experience with picking the campervan up/returning/getting assistance whilst we were away. Super fast at replying throughout! 11/10
2025年11月21日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much, Megan! 😊 We’re glad everything went smoothly and really appreciate the 11/10 rating. Please come back – we have a special gift for you as a return guest!
Vaaroom team...
Fantastic service would recommend…
Fantastic service would recommend everybody to use this company
2025年12月1日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much, Suki! We’re very grateful for our many years of cooperation and hope it continues for many more. Your support means a lot to us! 🙏✨
Niki and Team
Have been using Vaaroom for a number of…
Have been using Vaaroom for a number of years now. Sharon has been incredibly helpful and always been flexible when coming to multiple bookings and guided us through all the optional extras with transparency and recommendations. The team at the Essex depot are incredible and will 100% be using them for other trips. One stand out benefit is the flexibility around booking and rental dates and not having to be tied into a 7 day hire if you only need it for a couple of days. This is a stand out benefit over other hire companies.
2025年11月12日
自発的なレビュー
Vaaroom Ltd からの回答
Hi Greg,
Thanks for your kind words and ongoing support! We’re thrilled you find our booking flexibility and Romford depot team helpful, and Sharon will be pleased to hear your feedback. Looking forward to helping you with many more trips ahead!
Best,
The Vaaroom Team
First time motorhome rental
Myself and my partner went with vaaroom after a lot of research of different motorhome rentals and im very happy we did. I collected the van from the romford depot before heading down to Devon. It was our first time having a motorhome holiday and it was a fantastic experience. Highly recommend vaaroom. Good value for money and a very easy well informed process. Everyone at vaaroom was very friendly and helpful throughout.
2025年10月8日
自発的なレビュー
Vaaroom Ltd からの回答
Hi Connor,
Thanks so much for taking the time to share your first motorhome experience with us! We’re thrilled to hear you and your partner had such a great trip down to Devon and that everything went smoothly from start to finish. It’s wonderful to know the Romford team helped make things easy and enjoyable. We’d love to welcome you back for your next adventure — maybe somewhere new next time!
Happy travels,
The Vaaroom & Nomad Campers Team
This is our third time using Vaaroom
This is our third time using Vaaroom, and we absolutely love it! Their motorhomes are reasonably priced, making it so easy to enjoy a weekend getaway. All the staff at Vaaroom are great to deal with — friendly, helpful, and they make the whole experience simple and stress-free. We’ll definitely be booking again!
2025年10月24日
自発的なレビュー
Vaaroom Ltd からの回答
Hi Daniel,
Thank you so much for your kind words! From all of us — Niki, Sharon, Raivis, and Sandija — we really appreciate your lovely feedback. It means a lot to know you’ve enjoyed using Vaaroom again, and we look forward to welcoming you back for your next trip!
Best wishes,
The Vaaroom Team
Top-Quality Motorhomes and Great Service from Vaaroom
We had an amazing experience with the 3x6-passenger motorhomes from Vaaroom for our 3 days Cotswolds trip with friends in September 26th - 29th 2025. The booking and handover process were smooth, and the motorhomes were new, clean, and easy to drive. Everything went perfectly, and the service from Vaaroom was excellent throughout.
We absolutely loved the experience and are already planning to hire from them again for our next trip. After posting our trip photos on Instagram, we even received lots of enquiries — we happily recommended Vaaroom to our friends! Highly recommend their service for a comfortable and hassle-free motorhome adventure.
2025年9月26日
自発的なレビュー
Vaaroom Ltd からの回答
Hi Bipin, you and your family truly made our day with this wonderful review! 🌟We’re so happy to hear that you enjoyed your Cotswolds adventure and loved the motorhomes. It was our pleasure to have you as our guests — you’re always welcome back anytime! Thank you for recommending us and sharing your experience. We can’t wait to see you again for your next road trip!
The Vaaroom & Nomad Campervan Family
5***** brilliant from start to finish.
I booked a campervan via Sharon and she was brilliant. always on the other end of the phone or an email with all of my questions, and was just overall very good. The campervan itself was brilliant also, plenty of space and everything worked, nice and modern. i will 100% book again. Thanks again Sharon
2025年9月11日
自発的なレビュー
Vaaroom Ltd からの回答
Dear Aston
Thank you so much for your fantastic 5-star review! We’re delighted to hear you had such a great experience from start to finish. Sharon will be pleased to know her support made your trip smooth and enjoyable.
We’re also glad you loved the campervan — comfort, space, and reliability are exactly what we aim for. It means a lot to know you’d book with us again.
Thanks once more for choosing Vaaroom and Nomad Campervans — we can’t wait to welcome you back for your next adventure!
Best wishes,
The Vaaroom & Nomad Campervans Team
Hassle free from pick up to drop off
Hassle free from pick up to drop off, great campervan too, would definitely recommend
2025年9月11日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you, William! We really appreciate guests like you and your kind words. Thank you also for looking after our 4-berth motorhome so well — it makes such a difference. You’re always welcome back anytime for another adventure!
Vaaroom and Nomads (:
We had a great campervan holiday with…
We had a great campervan holiday with Vaaroom. The van was great - clean, well kitted out and easy to drive. Sharon and the team are a pleasure to deal with and very organised.
Thanks for a great holiday!
2025年8月18日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much for your lovely feedback! I’ll be sure to pass your kind words on to Sharon and the rest of the team. We’re delighted you had a great campervan holiday and look forward to welcoming you back for another adventure soon.
Vaaroom and Nomad Team
perfecto
Absolutely perfect experience with Vaaroom! From the first message, their communication was friendly and clear, making the whole booking process quick and easy. The motorhome was spotless, comfortable, and had everything needed for a smooth trip around England. Driving and exploring was a joy, and returning the vehicle couldn’t have been simpler. Highly recommend Vaaroom for anyone wanting a hassle-free motorhome adventure—will definitely book again!
2025年9月1日
自発的なレビュー
Vaaroom Ltd からの回答
Martin- You made our day! We’re so happy you had such a great experience and can’t wait to welcome you back for your next adventure.
Vaaroom and Nomad Campers Team
Thanks to Sharon
The staff at romford where to collect the van where very helpful and thanks for all of them. Also we really liked the van and was so amazing.
Well after had a conversation with the manager Sharon she was a kind person and explained to me clearly the process i did appreciate her help and the way she talked and resolved the matter better then someone....so as we know one bad Apple can infect all the rest so better throw it.
2025年7月23日
自発的なレビュー
Vaaroom Ltd からの回答
Dear Sharaf,
We’re truly pleased to hear that you were happy with the vehicle and the service provided by our team. However, we are very disappointed by the inaccurate comments regarding your deposit.
Your feedback suggesting that deposits are “hard to get or maybe never” is simply not correct. As we have explained several times in writing and over the phone, your £250 deposit was never taken as a payment — it was a standard pre-authorisation hold applied by your own bank. This is an automated industry-wide process, identical to what hotels and car hire companies use, and the hold is released automatically once the hire ends.
We have provided all the supporting documentation and timelines proving that no funds were ever withheld by Vaaroom. Despite this, our numerous attempts to clarify and resolve the misunderstanding have been ignored.
As a small, family-run business, it’s deeply upsetting to see misleading comments damaging our hard-earned reputation. We treat every customer with honesty and respect, and we only ask for the same fairness in return.
Anyone wishing to verify the facts of this case is welcome to contact us directly — we are happy to show all related documents to demonstrate full transparency.
Kind regards,
Vaaroom Family & Customer Service Team
Nomad for 4
Our first camping experience went great thanks to the well mentained and spacious campervan.
We have seen a few historical sites and natural amenities across Welsh and Cumbria.
Took overnight stays at 3 different campsites and enjoyed all the aspects of a good trip (sea,woods,nature and fresh food)
2025年8月29日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much for sharing your experience with us! We’re delighted to hear that your first camping trip went so well and that the Nomad Camper provided the space and comfort you needed.
It sounds like a fantastic journey exploring the history, nature, and beauty of Wales and Cumbria — and we’re so pleased our campervan could be part of those memories.
We truly appreciate you choosing Nomad & Vaaroom for your adventure, and we’d love to welcome you back for many more trips in the future.
Warm regards,
The Nomad & Vaaroom Team
Vaarom Nomad Grand
We recently rented the Nomad G Camper ( the large one), and as per our previous experience, it was 5 star and the service pre and post rental went without issues.
Feedback on the camper.
If you are over 5’10, you may struggle with the bed layouts.
It would be good to provide a step, as the vehicle sits high.
Thank you for a great experience and we will be back next, but will try a different model.
2025年8月17日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much for your kind words and for choosing Vaaroom & Nomad Campers again. We’re delighted to hear that your experience with the Nomad G Camper was 5-star and that everything went smoothly before and after your rental.
We also really appreciate your feedback on the camper itself. Notes about bed layout comfort and the suggestion of providing a step are very helpful, and we’ll certainly take them into consideration for future improvements.
We’re glad you enjoyed your trip and look forward to welcoming you back next time to try a different model.
Kind regards,
The Vaaroom & Nomad Team
Touring the UK & Ireland
Spent 3 weeks touring the UK & Ireland with my wife. The VW van worked as advertised which helped make for a positive experience. It was a bit tricky booking it from Australia but a couple of quick call sorted it out
2025年6月23日
自発的なレビュー
Vaaroom Ltd からの回答
Hi Rob,
Thank you so much for your kind words! We're thrilled to hear that you and your wife had a great time touring the UK & Ireland, and that the VW Camper delivered as expected. It’s always rewarding to know we could play a part in making your adventure a positive one.
We understand booking from overseas can sometimes be a bit tricky, so we’re glad our team could help smooth things out quickly for you.
If your travels ever bring you back this way, we’d love to help you hit the road again!
All the best,
The Vaaroom Team
Thank you Vaaroom, Sharon and all members of…
Thank you to Sharon and all members of Vaaroom staff who helped us to fulfil our dreams.
We have received an excellent service from Vaaroom, from the moment of initial inquiry, throughout booking process, going through all of the options, all up to the collection and return date.
Campervan experience itself was also fantastic, it was clean, prepared, well maintained and it took us into amazing journey around Scottish Highlands.
It was comfortable, in excellent working order and had everything we need during our 8 days trip.
We would definitely recommend to friends and family and we can’t wait to rent again in the future.
Many thanks !
2025年6月14日
自発的なレビュー
Vaaroom Ltd からの回答
Thank you so much for your wonderful feedback! It means a great deal to us to hear that your experience with Vaaroom was so positive—from your initial inquiry right through to your collection, adventure, and return.
We’re thrilled that the campervan met all your expectations and that you enjoyed exploring the Scottish Highlands in comfort and style. Our team—especially Sharon and the rest of the Vaaroom staff—is dedicated to making each journey as smooth and memorable as possible, and it’s fantastic to know we’ve succeeded.
Your recommendation to friends and family is the highest compliment we could hope for, and we’re already looking forward to welcoming you back for your next adventure.
Warm regards from all of us at Vaaroom and the Nomad Family team!
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