Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... もっと見る
企業が回答しました
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... もっと見る
企業が回答しました
The staff at Exeter couldn't have been more helpful.As a result the whole process of purchasing my new mini ran smoothly from start to finish. They explained the complexities of the systems of the car... もっと見る
企業が回答しました
Top level service from everyone we delt with at Vertu Exeter. Professional and helpful, without being pushy. Took time to understand what my needs were from a car & very knowledgable in helping me m... もっと見る
企業が回答しました
Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... もっと見る
企業が回答しました
当該企業による記述
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
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It was friendly, professional and informative from the beginning of purchase to receipt of the vehicle. A thorough pleasure and worth travelling to Exeter from London for such an exemplary service. Jonathan Redfern and his ex surfer colleague and my LandRover taxi driver 😎

Vertu Motors - BMW Exeter からの回答
Great service as always from Exeter BMW. Knowledgeable, helpful team who take the time to really understand what you need so they can help find the right car for you. 2nd purchase in 6 months from this team and both experiences were excellent.

Vertu Motors - BMW Exeter からの回答
Seamless purchase and collection with Vertu Exeter being a great company to deal with. Special thanks to Matt Levick for his efforts on my M2 purchase.

Vertu Motors - BMW Exeter からの回答
Great service from Vertu Exeter recently. Richard Perrett was fantastic from start to finish.

Vertu Motors - BMW Exeter からの回答
Ben was the best salesman I've ever met
Not pushy very helpful and very good at his job made everything go easy i couldn't recommend this business more highly also,the effort they made to make a car sale such a pleasureable experience was second to none

Vertu Motors - BMW Exeter からの回答
Excellent service from start to finish they were very friendly, helpful and professional. The whole process was smooth and stress-free.Realy happy with the service and would recommend them to anyone looking for a trustworthy motor company at Exeter Vertu motors

Vertu Motors - BMW Exeter からの回答
he looked at other local dealerships in there company to see if a sutable car was already in the country so we would not have to wait long for our new car , he also went through everything in the car with both myself and my wife so we both understood how everything works
he was very pleasent and helpful and made choosing a new car a real pleasure

Vertu Motors - BMW Exeter からの回答
This is my 3rd car through Vertu. They make everything so easy. Everyone Ive dealt with has been extremely helpful from the service centre to the sales staff and nothing is too much trouble. Rory, who helped me find my new car, definitly went above and beyond. He explained everything clearly, no matter what I asked. They will always be my first port of call.

Vertu Motors - BMW Exeter からの回答
Excellent personal well informed service, queries were responded to quickly, throughly recommend Charlotte - she could not have done more to make the buying of our Mini more pleasurable

Vertu Motors - BMW Exeter からの回答
I’ve just bought a Hyundai car from Vertu I picked it up yesterday. The service I received from Peter Fisher was second to none I felt he really cared that everything went well. Exeter.

Vertu Motors - BMW Exeter からの回答
My wife and I dropped in to Vertu BMW Exeter on a whim whilst passing, just to take a look at what vehicles were available.
We were browsing the used vehicles outside when we were approached by Ben one of the salesmen.
He was very cordial, engaging, courteous and polite. He was very informative and knowledgeable. He arranged a test drive for us within minutes and demonstrated the car for us.
We were delighted with the car and proceeded inside to discuss the purchase. At no time did we feel pressured. It was all a very relaxed. There was no hard sell. A refreshing change.
All potential options, extras and add-ons were fully explained and all questions answered. A package was agreed, including a fair trade-in price for my vehicle and the 'deal' was sealed.
3 days later I returned to collect my 'new' BMW !
I should have to say that the quality of Ben's customer service and salesmanship match the quality of the vehicles he is selling. Were it not for him, we may well not have purchased the BMW that day. What a miss that would have been - we're delighted with it !
Thanks to Vertu BMW Exeter and especially Ben Pascall !

Vertu Motors - BMW Exeter からの回答
We were given accurate information to any questions we had and didn't feel pressured to enter into any kind of deal. Ultimately we part exchanged and paid cash for the balance.
After purchasing our vehicle, I dont think the staff could have been more helpful. Not just on the handover but after that as well. They looked after us right through the whole process and I am happy to relay this to anyone who reads this.

Vertu Motors - BMW Exeter からの回答
Very efficient service from start to finish. The staff were extremely polite & thoughtful.
I have great trust & confidence in my Mini & in the company.

Vertu Motors - BMW Exeter からの回答
The sales team were amazing. Very attentive and helpful ensuring a great experience

Vertu Motors - BMW Exeter からの回答

Vertu Motors - BMW Exeter からの回答
Peter made buying a new car fun! And answered all my questions patiently! Great service.

Vertu Motors - BMW Exeter からの回答
Fron the beginning Karen was extremely helpful and explained everything in detail. Before driving off in my new car she was very helpful and explained all the car features. Got a great discount and will definitely recommend. Thank you

Vertu Motors - BMW Exeter からの回答
Third Mini for us and the second time dealing with Charlotte @ Vertu MINI Exeter. Completely un-pressurised, professional, fully attentive and above all really helpful. Charlotte was very patient explaining all the tech stuff on our new car and the whole experience was super, sprinkled with infectious enthsiasm. Met manager Neil also, which was a nice touch, and appreciated.

Vertu Motors - BMW Exeter からの回答
slick, efficient service, great communication and most important the car is amazing

Vertu Motors - BMW Exeter からの回答
Fantastic assistance from Ben, everything explained well.

Vertu Motors - BMW Exeter からの回答
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