Vertu Motors - BMW Exeter レビュー 

Vertu Motors - BMW Exeter からの回答

2026年6月5日

Hi Karen,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such great support at Vertu BMW Exeter.
It’s wonderful to know that Ben provided fantastic assistance and explained everything clearly — helping you feel informed and confident throughout the process. He’ll be really pleased to read your kind feedback.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.

Vertu Motors - BMW Exeter からの回答

2026年6月4日

Thank you for your wonderful feedback!
We’re delighted to hear that you were so pleased with the work carried out on your BMW at our Exeter body shop. It’s great to know the team delivered a quick, efficient, and helpful service throughout.
Dominic will be especially pleased to hear your kind comments—keeping you informed and supported during the process is something we pride ourselves on.
Thank you again for your review, and we hope to be of service to you again in the future!
Kind regards,
Keith

Vertu Motors - BMW Exeter からの回答

2026年6月4日

Thank you for your wonderful feedback!
We’re delighted to hear that you found our team friendly and professional, and that you felt well guided through both the ordering and delivery process. It’s great to know the explanations of your new car’s features were clear and helpful—making sure you feel confident and excited about your new vehicle is very important to us.
We hope you enjoy every moment in your new car and look forward to seeing you again in the future!
Kind regards,
Keith

Vertu Motors - BMW Exeter からの回答

2026年6月4日

Good morning Alli,

Thank you for your great feedback. It’s fantastic to hear you found the service professional, friendly and supportive throughout. We’re especially pleased Richard made such a positive impression.

Kind regards,
Dean

Vertu Motors - BMW Exeter からの回答

2026年6月3日

Thank you for your great feedback. We’re delighted to hear that Ben Pascall provided such excellent service during your BMW purchase.

It’s wonderful to know that nothing was too much trouble and that he took the time to help you get everything set up, including your satnav and mobile phone—those extra touches really make a difference.

We’ll be sure to pass on your kind words to Ben—he’ll be very pleased to hear them.

Kind regards,
Keith

Vertu Motors - BMW Exeter からの回答

2026年6月3日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Vertu Motors - BMW Exeter からの回答

2026年6月2日

Thank you for your fantastic review. We’re delighted to hear that you had a smooth and professional buying experience with us at BMW Exeter.
It’s great to know that the team’s knowledge, transparent approach, and thorough handover made a positive impression, and that the finance options and delivery process met your expectations. Ensuring our customers feel confident and well-supported throughout, including with features like iDrive, is something we really take pride in.
I’ll be sure to pass your kind thanks on to Caitlyn and the team – they’ll be thrilled to hear your feedback.
We truly appreciate your recommendation and hope you enjoy every moment in your new car.
Kind regards,
Keith

Vertu Motors - BMW Exeter からの回答

2026年6月1日

Hi Phil,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such good customer service at Vertu BMW Exeter.
It’s great to know that you were kept well informed with regular and responsive updates throughout the delivery process, and that the handover and explanation of your new car were thorough and helpful. Providing clear communication and a smooth experience is exactly what we aim for.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Vertu Motors - BMW Exeter からの回答

2026年6月1日

Hi there,
Thank you for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found both a good deal and received excellent customer service at Vertu BMW Exeter.
Your recommendation truly means a lot to the team, and we really appreciate you sharing your experience.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.

Vertu Motors - BMW Exeter からの回答

2026年5月31日

Good afternoon Ron,

Thank you for your great feedback. It’s brilliant to hear you’re so pleased with your car and that the team made such a positive impression with their helpful and friendly approach.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - BMW Exeter からの回答

2026年5月31日

Good morning John,

Thank you for sharing your experience. It’s fantastic to hear how well you were looked after from the moment you arrived through to making your decision, especially after a previous disappointment. We’re really pleased we could help rebuild your confidence and deliver a much more positive experience this time.

It’s also great to know the handover felt special and memorable, with that extra effort making a real difference.

We really appreciate your kind words and hope you enjoy your new car.

Kind regards,
Dean

Vertu Motors - BMW Exeter からの回答

2026年5月29日

Good afternoon, thank you for taking the time to leave us this great review. We appreciate your kind words and hope to see you again at BMW Exeter in the future! Kind regards, Kerry

Vertu Motors - BMW Exeter からの回答

2026年5月28日

Hi Briony,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at BMW Exeter.

It’s great to know that everyone was helpful throughout your journey, and we’re especially pleased to hear your kind words about Charlotte—she’ll be thrilled to know she made a difference.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - BMW Exeter からの回答

2026年5月24日

Thank you for taking the time to share your experience.
We’re absolutely delighted to hear that Nathan and his manager went above and beyond to support you — that’s exactly the level of care we aim to provide every customer. Your kind words about the team being friendly, helpful, professional, and knowledgeable are greatly appreciated.
It’s also wonderful to hear that despite any changes, the high standards of service remain consistent — something we’re very proud of.
Thank you again for your feedback and support. We look forward to welcoming you back again in the future.
Kind regards,
Keith

Vertu Motors - BMW Exeter からの回答

2026年5月18日

Hi Judith and Mike,
Thank you so much for taking the time to leave such a wonderful and heartfelt 5‑star review. We’re absolutely delighted to hear about your experience.
It means a great deal to us to know that after 30+ years with Matford Land Rover, your confidence in the service has continued under Vertu Motors. Maintaining that level of trust and consistency is incredibly important to us, and we’re so pleased that your recent buying and selling experience reflected that.
It’s fantastic to hear that the team made such a positive impression by being helpful, polite and understanding throughout. We’re especially glad that the handover of your new Range Rover felt like a special and memorable experience — personal, exciting and perfectly organised just as it should be.
Your kind words and well wishes will mean so much to the entire team, both long‑standing and newer colleagues alike.
Thank you again for your loyalty and for choosing Vertu Motors. We truly appreciate your support and hope to continue providing you with excellent service for many more years to come.
Kind regards,
Liza.

Vertu Motors - BMW Exeter からの回答

2026年5月17日

Hi Patrick,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re absolutely delighted to hear about your experience.
It’s wonderful to know that Shannon provided such brilliant support from start to finish, and that her friendly, trustworthy and informative approach made the whole process so enjoyable for you. We’re also really pleased to hear that your car was presented in spotless condition on collection — that final impression is so important to us.
Your feedback on the great customer service will mean a great deal to Shannon and the wider team.
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.

Vertu Motors - BMW Exeter からの回答

2026年5月15日

Good afternoon Maria,

Thank you for your wonderful and detailed review. It’s fantastic to hear how much you’re enjoying your new MINI Cooper and the noticeable improvements in both drive and technology — it sounds like a fantastic upgrade.

We’re especially pleased that Charlotte supported you so patiently throughout, from helping you choose the perfect specification to keeping you updated and making the handover feel so special. Taking the time to ensure everything is set up and clearly explained really makes a difference, and it’s great to know she delivered exactly that.

We’re delighted you had such a positive experience and that you’re loving your new MINI.

Kind regards,
Dean

Vertu Motors - BMW Exeter からの回答

2026年5月15日

Good afternoon Sally,

Thank you for your lovely review. It’s great to hear that Henry provided such fantastic support throughout your second purchase, with patience, knowledge, and a genuine approach that made the whole experience so positive. We’re delighted you love your new car and that it was presented in such great condition on collection.

Kind regards,
Dean

Vertu Motors - BMW Exeter からの回答

2026年5月14日

Hi there,
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience with the team at Volvo Vertu Exeter. It’s great to know you felt well guided throughout the entire journey — from selecting your car right through to handover — and that the detailed knowledge shared along the way made a difference.
A special thank you for recognising Fran and Taylor. We're so pleased to hear their friendly, professional, and genuine approach stood out to you — that level of care is exactly what we aim to provide.
Your kind words are truly appreciated.
Kind regards
Dawn

Vertu Motors - BMW Exeter からの回答

2026年5月14日

Good morning Tommy,

Thank you for your fantastic review. It’s great to hear how much you love your car and that you’re getting so many compliments. We’re delighted that Sean provided exceptional support throughout, answering all your questions and making the experience feel relaxed and pressure‑free. Your recommendation is really appreciated.

Kind regards,
Dean