Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... もっと見る
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所在地
所在地を変更Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... もっと見る
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The staff at Exeter couldn't have been more helpful.As a result the whole process of purchasing my new mini ran smoothly from start to finish. They explained the complexities of the systems of the car... もっと見る
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Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... もっと見る
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企業情報
Vertu Motors - BMW Exeter について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, 英国
- 0330 012 2325
4.9
優良
343件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
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MINI Buying Experience
Thank you Sean at VERTU BMW/MINI Exeter for making my car buying experience so pleasurable and finding me my dream car.
I thought I knew what I wanted, a manual mini, but I have always been curious if an automatic would suit me better. Sean took me on a test drive and showed me all the benefits of an automatic. Sean has great empathy and lots of patience, nothing is too much trouble. There was no hard sell, pressure to buy and I received great part exchange. On collection day, feeling really anxious, Sean offered me another test drive so I was completely comfortable to drive my new car home.
If I could give more than 5 stars I would. I will be recommending Sean and VERTU BMW/MINI to everyone who wants an unparralled buying experience.
2026年5月11日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for your wonderful feedback. We’re absolutely delighted to hear that Sean made your car buying experience so enjoyable and helped you find your dream car.
It’s great to know that he took the time to really understand your needs, guiding you through the benefits of an automatic and ensuring you felt confident and comfortable every step of the way. His patience, empathy, and no-pressure approach are exactly what we strive to deliver.
We’re especially pleased that Sean was able to support you on collection day and help ease any nerves, making sure you were completely happy before driving away. Your kind recommendation and generous comments truly mean a great deal.
Enjoy your new car, and we look forward to welcoming you again in the future.
Kind regards,
Keith
Our new discovery sport
Very professional service from Kai and Helen, great handover too!
New car was presented lovely! 👍 😁
2026年5月7日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi Steve,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such a professional service at Vertu BMW Exeter.
It’s great to know that Kai and Helen looked after you so well, and that you enjoyed a superb handover experience. We’re especially pleased to hear how much you liked the presentation of your new car — that finishing touch really matters.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile ahead.
Kind regards,
Liza.
Very pleased with the with the whole…
Very pleased with the with the whole experience Caitlin phoned us telling us there was a good deal on a new x1 came back with a quote same day and a week later we’re driving away in our new car .vertu exeter
2026年4月29日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good afternoon Micky,
Thank you for your review. It’s great to hear you were pleased with the whole experience and that everything moved so quickly, from Caitlin spotting a great deal to you driving away in your new X1 just a week later. We’re delighted it all came together so smoothly.
Kind regards,
Dean
Myers was professional
Myers was professional, knowledgeable and very personable, a pleasure to deal with him. The unveiling on collection day was fun. Delighted with our countryman, thank you.
2026年5月5日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi there,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu BMW Exeter.
It’s great to know that Myers was professional, knowledgeable and personable throughout, making the whole process a pleasure. We’re also pleased you enjoyed the unveiling on collection day — it’s lovely to hear that it added to the experience. Delighted to hear you’re loving your Countryman too!
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.
Excellent service.
The help and guidance from Shannon Johnson was so helpful. I am delighted with the car too.
2026年4月30日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi Tom,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such helpful guidance from Shannon during your experience at Vertu BMW Exeter.
It’s wonderful to know that you’re delighted with your car too — that’s exactly what we love to hear. Your kind feedback will mean a great deal to Shannon and the team.
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.
Excellant Service
I had what can only be described as a 10 out of 10 experience at Vertu Hyundai Exeter. Dan was my point of contact from initial phone call to the day I picked up the vehicle, He is a great ambassador for the company.
I explained from the start why I was changing my car what I was looking for and what sort of deal I was looking for with my part ex.
At no point did I feel under pressure, infact when I decided the vehicle was what I wanted, I was given a slightly better offer for my part ex.
Highly recommend Vertu Hyundai Exeter and highly recommend Dan.
2026年4月23日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for sharing your experience. I’m so pleased to hear Dan looked after you so well and made the whole process smooth, pressure‑free, and genuinely positive. Your recommendation means a lot.
Many thanks,
Chloe
Ben was very helpful and friendly which…
Ben was very helpful and friendly which made the experience great
2026年4月30日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi Alex
Thank you for your lovely feedback. We're really pleased to hear that Ben was so helpful and friendly, and that this made your experience such a great one. Your comments are truly appreciated and will be shared with him.
Kind regards
Dawn
Great service
Maurice was friendly and helpful, so I came away with a lovely new car very quickly.
2026年4月30日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi Rachel
Thank you for your lovely feedback. We're really pleased to hear that Maurice was friendly and helpful, and that he was able to get you into a lovely new car so quickly. Your comments are truly appreciated and will be shared with him.
Kind regards
Dawn
Vertu Motors were easy to deal with
Jacob Jarvis-Cooke who dealt with our purchase was helpful and efficient, and very patient with helping us with all the new technology.
2026年4月24日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good afternoon Sarah,
Thank you for your review. I’m really pleased to hear that Jacob was helpful, efficient and patient, especially when guiding you through the new technology. It’s great to know he took the time to make sure you felt confident and supported throughout your purchase.
Thank you for choosing BMW Exeter and for sharing your experience.
Kind regards,
Dean
Vertu Motors - BMW Exeter からの回答
Good morning Vallance,
Thank you for your review. It’s great to hear the team were friendly and helpful, and that they made the whole experience such a pleasure.
Kind regards,
Dean
Smooth dealing throughout the purchase…
Smooth dealing throughout the purchase and a very quick & informative handover
2026年4月29日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi Alison
Thank you for your lovely feedback. We're really pleased to hear that everything was smooth throughout the purchase and that the handover was quick and informative. Your comments are truly appreciated.
Kind regards
Dawn
First class service
What a pleasant experience dealing with John Ashman for the purchase of our new car. He was helpful the moment we stepped into the showroom and all the way through to the date we completed the purchase of our Range Rover Sport. It was refreshing dealing with John and the team at Land Rover Exeter, excellent customer service.
2026年4月1日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi Claire
Thank you for your lovely feedback. We're delighted to hear that purchasing your new Range Rover Sport was such a pleasant experience. It’s wonderful to know that John Ashman looked after you so well from the moment you stepped into the showroom right through to completion.
We’re really pleased that you found John and the team at Land Rover Exeter so refreshing to deal with and that the customer service met such a high standard. Your kind words are truly appreciated.
Kind regards
Dawn
Just brought my first Mini from Vertu…
Just brought my first Mini from Vertu Exeter.
A happy experience from start to finish, nothing too much trouble. We were fortunate having the same salesperson dealing with us, Matthew Levick. Professional, knowledgeable and friendly, everything went smoothly. Thank you, Angela.
2026年4月28日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good afternoon Angela,
Thank you for your review. Congratulations on your first MINI — it’s great to hear everything went smoothly from start to finish. Matthew will be delighted to know his professional, knowledgeable, and friendly approach made your experience such a positive one.
Kind regards,
Dean
It’s not just about the car
I’m a real fan of the mini, it’s been my car of choice for probably 25 years but with any big purchase it’s also about the service and support you get from your supplier and that’s where Vertu Mini in Exeter and Charlotte in particular stood out.
Charlotte’s friendly manner, open, honest about my options to change my current EV model for the new extended range EV mini was refreshing. She was interested in what I wanted NOT what she had to “sell”.
I’ve just picked up a fabulous JCW EV mini and it looks and drives beautifully. On collecting it Charlotte was as excited as I was😂.
Practical on handover information and approachable on any questions I’ve had.
Overall a very good experience.
2026年4月28日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good afternoon Liz,
Thank you for such a thoughtful review. It’s great to hear that after so many years of choosing MINI, this experience really stood out for the service and support you received. Charlotte’s open, honest approach and focus on what you wanted clearly made a big difference, and it’s lovely to hear how excited you both were at handover.
We’re delighted you’re enjoying your JCW EV MINI and that everything from the handover to ongoing questions has been straightforward and reassuring.
Kind regards,
Dean
Vertu Motors - BMW Exeter からの回答
Good morning Rob,
Thank you for your review. It’s great to hear that Matthew provided an excellent experience — he’ll be really pleased with your feedback.
Kind regards,
Dean
We have bought Honda for twenty years
Review of Vertu, Hendy Honda, Exeter:
We have bought Honda for twenty years. We have found the staff employed at showrooms to be very knowledgeable and helpful. Celly, the salesperson,was excellent
2026年4月27日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good morning Stephen,
Thank you for sharing your feedback. It’s great to hear that you’ve chosen Honda for so many years and have consistently found our showroom teams knowledgeable and helpful. You have left your review against BMW Exeter, rather than Honda Exeter, we would kindly ask that you leave your review for the Honda site so their team can receive the recognition.
Kind regards,
Dean
Customer service experience excellent
Customer service experience excellent,
All staff very helpful
2026年4月20日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Hi Brian
Thank you for your lovely feedback. We're delighted to hear that your customer service experience was excellent and that all our staff were so helpful throughout. Your comments are truly appreciated.
Kind regards
Dawn
Staff at Renault Virtu Exeter…
Staff at Renault Virtu Exeter especially Jacob Jarvis Cooke was brilliant, very attentive and reassuring, but he was badly let down by Renault.
2026年4月25日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for your feedback, Kelvin. We’re pleased to hear that Jacob Jarvis Cooke provided such attentive and reassuring service during your visit to Vertu Renault Exeter. We’re sorry to learn that the wider experience was impacted by issues outside of the dealership’s control, and we understand how frustrating that can be. Your comments are appreciated and will be shared with the team, and we thank you for taking the time to leave your review.
Kind regards,
Matthew
Top sales team handled the purchase of…
Top sales team handled the purchase of my new X3 very well. After initially changing our minds about the vehicle we wanted they took care to ensure the car and spec was just right for us.
Communication around the delivery dates was good and the handover of the car and its complexities well managed too.
2026年4月23日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for your kind feedback. We’re delighted to hear that the sales team supported you so well throughout the purchase of your new X3, especially when refining the vehicle and specification to suit your needs. It’s great to know that communication around delivery was clear and that the handover was handled smoothly and professionally. Your comments are very much appreciated.
Kind regards,
Matthew
Shannon was very professional
Shannon was very professional, friendly and made the transaction of my car very easy. I would recommend anyone to buy from Honda Vertu Exeter and deal with Shannon.
2026年4月18日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that Shannon provided such a professional and friendly experience and helped make the transaction of your car so easy. Ensuring the process is smooth, clear, and enjoyable for our customers is really important to us, so it’s great to know Shannon delivered on this.
Your recommendation of Honda Vertu Exeter and personal mention of Shannon are very much appreciated and will be passed on to her and the wider team. She’ll be delighted to know her efforts made such a positive impression.
Thank you again for choosing us, and we wish you many happy miles ahead.
Kind regards,
Keith
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