Vertu Motors - Honda Nottingham レビュー 

88
TrustScore 5段階評価の5

4.8

Lenton Lane, NG7 2PT Nottingham, Nottinghamshire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What a great customer experience when buying our 4th Honda. Gavin went the extra mile in making sure that we were completely satisfied with the car we were interested in and looked after us very... もっと見る

企業が回答しました

5つ星のうち5の評価

Extremely pleased and satisfied with all aspects of our buying experience. All the team were attentive and helpful throughout abd especially O'neil who at all times was courteous sensitive to our ne... もっと見る

企業が回答しました

5つ星のうち5の評価

I knew exactly the second hand Honda model I wanted and spotted it online from Vertu - a rare find. I was able to arrange delivery (from Nottingham to Glasgow ) and part exchange of my previous car wi... もっと見る

企業が回答しました

5つ星のうち5の評価

Honda Nottingham always go above and beyond for me no matter what I ask. Nothing is too much trouble for them no matter who you get. This time it was Tom, Ellenie and Annice. I always like getting my... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Honda Nottingham について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, 英国

  • 0344 558 1313

4.8

優良

TrustScore 5段階評価の5

88件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(88)

過去12か月のレビュー数: 13,279

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5つ星のうち5の評価

Great service

I just got my first car yesterday and I must say the service was really good and so helpful, Tom , Ivan and everybody else were so friendly. Thank you all for your help, I love my car

2024年1月27日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.

5つ星のうち2の評価

Bought a Vauxhall grandland x needed a…

Bought a Vauxhall grandland x needed a repair to the consol was told that they were waiting for the part never got back to me I bought the car on the condition it would be sorted I don’t think they were ever going to be honest about fixing it I would not recommend this dealership don’t trust them .

2023年7月14日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Good Morning, Alphonso. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.

5つ星のうち1の評価

I had a bad experience

I had a bad experience, I see in the reviews that I'm not the only one, so if you want to avoid problems, avoid this unit, they delayed the delivery of my bike, with that I lost the date of the applications that I was running, I had to make a second of the overnight, paying much more, the whole process lacked transparency, I did not have adequate information, now I went to do the first inspection of the bike and there is only a vacancy for 05/07, that is, I will have to stay more than 1 month without work through their fault, since they did not inform me about this, that is, you are only interesting to them until you make the payment, after which they completely abandon.

2023年5月1日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Good afternoon Eugenio. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean.

5つ星のうち1の評価

Wanted to charge £126 before looking at the repair.

I've always had my Honda Jazz serviced by Vertu Honda Nottingham, so when the passenger side wing mirror failed to open because of defective gears, I phoned them to arrange a repair. I was told that they would charge £126 for a diagnostic check before looking at the wing mirror, because there might be other problems! I took the car to a local garage and saved around £250.
This experience, together with one to look at a new Jazz, where the attitude seemed to be 'take it or leave it' has led to us buying an electric MG4 from Sandicliffe on the other side of the road. Much better experience.
Update - Just had a call from the manager at Vertu Honda Nottingham (day after the reply below, which is good). Very apologetic. My call about the repair had probably gone through to a central exchange who were working from a script.

2023年5月12日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Good afternoon David. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind regards, Dean.

5つ星のうち5の評価

Excellent experience

Helpful, professional and friendly team.
Excellent service.

2023年1月17日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Thanks Dawn

5つ星のうち1の評価

Deplorable customer service!

Deplorable customer service!
We brought our car in over 2 months ago with inexplicable corrosion on one of the doors. They looked at it and promised to get back to us, and despite weekly phone calls to them, and promises that they'll get back to us, nothing at all has been done, and they haven't even given us the courtesy of a phone call or email to let us know what is happening.

2022年10月4日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me registration and contact details to digitalcustomerexperience@vertumotors.com. quoting ref TPH6912 - Thank you Dawn

5つ星のうち5の評価

Sales and customer service excellent…

Sales and customer service excellent I'd like to say Obi looked after us extremely well and I will give a score of 10out of 10plus thank you again Obi

2022年10月12日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Good evening Anthony, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Obi receives the recognition he deserves and forward this to the management for you. Thank you Chloe

5つ星のうち5の評価

just brought a honda jazz crosstar …

just brought a honda jazz crosstar from honda nottingham
first class service from obi and the team
i would highly reccomend them
thanks julie and robert

2022年7月2日
自発的なレビュー
Vertu Motors  - Honda Nottingham ロゴ

Vertu Motors - Honda Nottingham からの回答

Hi Mrs Scarrott. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Kerry

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