Vertu Motors - Honda Truro レビュー 

Vertu Motors - Honda Truro からの回答

2026年5月16日

Hi Max,
Thank you so much for your incredible 5-star review! We’re absolutely delighted to hear about your amazing experience with the team at Honda Truro.
It’s fantastic to know that Oscar was able to go above and beyond to help you find your dream car. From arranging the test drive to sourcing the perfect Type R and getting it ready so quickly, your journey sounds truly special—and exactly the experience we aim to deliver. We’ll be sure to pass on your kind words to Oscar and the wider team, they’ll be thrilled to hear how much this meant to you.
Congratulations on your new car! It’s great to hear you’re loving every moment—enjoy every mile and keep smiling!
Kind regards,
Kerry

Vertu Motors - Honda Truro からの回答

2026年5月14日

Hi there,
Thank you for your wonderful feedback. We're absolutely delighted to hear that your experience with Vertu Honda Truro was exceptional when ordering your new CR‑V ePHEV. It’s great to know the team were helpful, knowledgeable, and efficient in answering all your questions and supporting you throughout the process.
A special thank you for recognising Megan Adams — we’re so pleased to hear she made the whole experience so enjoyable for you. Her pleasant manner and willingness to help with anything really do make a difference, and your kind words will mean a great deal to her and the team.
Thank you again for choosing Vertu Honda Truro, and we hope you enjoy every mile in your new CR‑V ePHEV.
Kind regards
Dawn

Vertu Motors - Honda Truro からの回答

2026年5月13日

Thank you for taking the time to share your experience with Vertu Honda Truro Trispen. We’re delighted to hear that your first visit was such a positive one and that our team provided helpful service, excellent workmanship, and great value.
Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you back again in the future.
Kind regards,
Keith

Vertu Motors - Honda Truro からの回答

2026年5月12日 に更新

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Our General Manager will contact you directly to address your concerns. Kind regards, Dean

Vertu Motors - Honda Truro からの回答

2026年5月7日

Good afternoon Martyn,

Thank you for your review. It’s lovely to hear that Oscar made such a great first impression by welcoming you in the car park, and that the team were friendly, helpful, and pressure‑free throughout. We really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Honda Truro からの回答

2026年5月7日

Hi David,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Honda Truro helpful, knowledgeable and understanding.
It’s great to know that everything was ready and waiting for you at the arranged time — providing a smooth and well‑organised experience is exactly what we aim for.
Thank you again for choosing Vertu Motors, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Vertu Motors - Honda Truro からの回答

2026年4月28日

Good morning Amelia,

Thank you for taking the time to share your experience. I’m really pleased to hear that Andy and Kathryn made you feel comfortable from the very start, giving you the space to talk things through without any pressure. It’s great to know the purchase process was straightforward, with clear options on the extras, and that collection went smoothly too. I’m also glad the small issue you mentioned is being sorted quickly. We really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Honda Truro からの回答

2026年4月22日

Dear Kathryn,
Thank you for taking the time to share such thoughtful feedback. We understand that purchasing a car can feel like a big and sometimes anxiety‑inducing decision, so we’re delighted to hear that Oscar helped make the experience a pleasant and reassuring one.
Your kind comments about Oscar’s professionalism, friendliness and knowledge are very much appreciated. It’s great to know that the handover was thorough and that he took the time to ensure you felt confident with the controls and technology before driving away. We’re also pleased to hear that the wider team made such a positive impression.
Thank you for your five‑star review and for choosing Honda Truro — we’re delighted to hear you’re loving your new drive.
Kind regards,
Liza

Vertu Motors - Honda Truro からの回答

2026年4月20日

Dear Richard,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a great experience with the team at Vertu Honda Truro and that you found everyone friendly, helpful and knowledgeable.
It’s especially pleasing to know that the team’s pride and confidence in the vehicles came across and helped make your visit so enjoyable. We’re thrilled to hear that you love your new car.
Thank you again for choosing Vertu Honda Truro, and we hope you enjoy many happy miles ahead.
Kind regards,
Liza

Vertu Motors - Honda Truro からの回答

2026年4月17日

Thank you for taking the time to leave your feedback. We’re pleased to hear that the purchase options were clearly explained and that Oscar was so helpful in demonstrating the differences between the models. Making sure our customers feel informed and supported throughout the process is very important to us, so it’s great to know everything went smoothly for you. I’ll be sure to pass your kind comments on to Oscar. Thank you again for choosing us.
Kind regards,
Keith

Vertu Motors - Honda Truro からの回答

2026年3月30日

Thank you so much for your wonderful review. We're delighted to hear that Kathryn was able to help you find your new car and expedite the delivery to meet your tight deadline. Providing a smooth and stress‑free experience is exactly what we aim for, and it’s great to know we achieved that for you.
Kind regards,
Keith

Vertu Motors - Honda Truro からの回答

2026年3月27日

Thank you for taking the time to leave this great feedback. I’m pleased to hear that your service was completed on time and that our mechanics did a great job preparing your car for its MOT, including changing the tyres to ensure it passed. We truly appreciate your comments and your continued trust in us.
Kind regards,
Keith

Vertu Motors - Honda Truro からの回答

2026年3月24日

Thank you for sharing your feedback. I’m delighted to hear that your experience at Vertu Honda Truro was so positive. It’s great to know that Oscar’s helpful and knowledgeable approach guided you smoothly through what can sometimes be a complicated buying process. He will really appreciate your kind recommendation.
Kind regards,
Matthew

Vertu Motors - Honda Truro からの回答

2026年3月21日

Thank you for sharing your experience. We’re delighted to hear that Kathryn made choosing the right model so easy and that the whole process — from paperwork to purchasing — felt smooth and straightforward. It’s great to know the team helped you feel confident and reassured during your test drive as well. We truly appreciate your kind feedback.
Kind regards,
Chloe

Vertu Motors - Honda Truro からの回答

2026年3月17日

Hi David,
Thank you for taking the time to leave this lovely 5‑star review. We’re really pleased to hear that you received such a friendly and welcoming experience from the team at Honda Truro.
It’s fantastic to know that Oscar was helpful, knowledgeable, and able to answer all your questions. Making sure customers feel confident and safe before driving away is so important, and we’re delighted to hear he took the time to go through all the controls with you during handover.
We truly appreciate your feedback and hope you enjoy every moment in your new car.
Kind regards,
Liza.

Vertu Motors - Honda Truro からの回答

2026年3月13日

Hi Amanda,
Thank you for taking the time to leave your thoughtful 4‑star review. We’re so sorry to hear about the unexpected and heartbreaking breakdown of your Honda Civic 1.0 VTEC Turbo — it’s completely understandable how upsetting that must have been, especially with how much you loved “Baby Bruce.”
We’re delighted to hear that Oscar and the team at Vertu Honda Cornwall supported you so well through such a difficult experience. It’s wonderful that your new bright red 1.5 Civic Sport arrived so promptly and that Oscar made the handover feel truly special.
We hope that you and “Bruce Jr.” enjoy many happy miles together and create just as many memories as you did before — if not more — as you explore the UK.
Thank you again for your kind words and for choosing us during a challenging time.
Kind regards,
Liza

Vertu Motors - Honda Truro からの回答

2026年3月10日

Good afternoon Claire,

Thank you for your review. We're really pleased to hear that the repair process went so smoothly for you. It’s great to know that Leah kept you updated throughout and that the work was completed even earlier than expected. We're delighted the team provided such friendly and helpful service.

Kind regards,
Dean

Vertu Motors - Honda Truro からの回答

2026年3月6日

Hi Lynne,
Thank you for leaving such a wonderful and detailed 5-star review. We’re delighted to hear that you’ve continued to receive excellent service from Honda Truro over the years, and it’s fantastic to know your latest experience was just as positive.
It’s great to hear how superb Kathryn was in supporting you throughout the entire process with her friendly, honest, and no-pressure approach. We’re also pleased that Elliot, Andy, and the rest of the team contributed to making your experience so smooth — even delivering paperwork to your home. The unveiling of your new car sounds like a lovely touch, and we’re thrilled it made the moment even more special.
Your loyalty and recommendation truly mean a great deal to us. Thank you again for choosing Honda Truro.
Kind regards,
Liza

Vertu Motors - Honda Truro からの回答

2026年2月27日

Hi Rob,
Thank you for taking the time to leave us a 5‑star review. We're really pleased to hear that you had a positive experience at our Trispen branch and that Oscar provided professional and helpful service throughout your visit.
Your feedback is greatly appreciated.
Kind regards,
Liza

Vertu Motors - Honda Truro からの回答

2026年2月21日

Good afternoon Daniel,

Thank you for your fantastic review. I’m really pleased to hear that you felt so welcome and that Oscar was brilliant throughout your visit. It’s great to know he helped you find the perfect car and was able to answer all your questions.

Enjoy your new car, and we’d be delighted to see you again when the time comes for your next one.

Kind regards,
Dean