Vertu Motors - Skoda Chesterfield レビュー 

Vertu Motors - Skoda Chesterfield からの回答

2026年5月16日

Hi Spencer,
Thank you for your fantastic 5-star review! We’re delighted to hear you had such a positive experience with the team at Skoda Chesterfield.
It’s great to know that Susan was so friendly, informative and supportive throughout, helping to make everything clear and easy to understand. We’re also pleased to hear that the digital process was straightforward and that your vehicle collection went smoothly, with everything ready for you as planned.
We really appreciate you taking the time to share your feedback and your thanks to everyone involved.
Kind regards,
Kerry

Vertu Motors - Skoda Chesterfield からの回答

2026年5月16日

Hi Gwyn,
Thank you for your fantastic 5-star review! We’re delighted to hear you had such a great experience with the team at Skoda Chesterfield.
It’s great to know that Ant provided such professional, knowledgeable and patient support throughout—especially while helping to make everything clear and easy for you. We’ll be sure to pass on your kind feedback, as it will mean a lot to him.
We really appreciate you taking the time to share your experience and your thanks to the wider team.
Kind regards,
Kerry

Vertu Motors - Skoda Chesterfield からの回答

2026年5月8日

Hi David,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that picking up your new car from Vertu Škoda Chesterfield was such a smooth and straightforward experience from test drive through to delivery and trade‑in.
It’s wonderful to know that Susan supported you from your initial enquiry right through to collection, and that you were happy with the overall package. Your continued loyalty to Škoda and kind recommendation of Vertu Motors Chesterfield really mean a lot to the team.
Thank you again for choosing Vertu Motors. We hope you enjoy many happy miles in your new Škoda — and we’d be delighted to welcome you back if there’s ever a third!
Kind regards,
Liza.

Vertu Motors - Skoda Chesterfield からの回答

2026年5月6日

Good afternoon Danny,

Thank you for your brilliant feedback. It’s fantastic to hear that Courtney made such a positive impression with her friendly approach and genuine commitment to finding the perfect car for you. We’re really pleased the process felt easy and hassle‑free, and that you felt so well looked after from start to finish.

Your kind words will mean a lot to Courtney, and we appreciate you taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - Skoda Chesterfield からの回答

2026年5月4日

Hi Rachel,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re absolutely delighted to hear that you had such an amazing experience at Vertu Škoda Chesterfield.
It’s wonderful to know how much you’re loving your new Škoda Elroq and that making the move to electric is already saving you money — that’s great to hear. The team will be thrilled to know they made the experience such a positive one.
Thank you again for choosing Vertu Motors. We look forward to seeing you again when it’s time for your next car!
Kind regards,
Liza.

Vertu Motors - Skoda Chesterfield からの回答

2026年5月2日

Thank you for leaving such a thoughtful review. I’m really pleased to hear the whole process felt smooth and straightforward for you. It’s great to know Rob kept you well informed throughout — courteous, consistent communication makes such a difference, and I’m glad that came through in your experience.

Many thanks,
Chloe

Vertu Motors - Skoda Chesterfield からの回答

2026年4月30日

Good afternoon John,

Thank you for your review. It’s great to hear that this is your fourth car from Skoda Chesterfield and that it’s been a pleasure each time. Rob will be delighted to know how helpful he’s been on both occasions, and we really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Skoda Chesterfield からの回答

2026年4月28日

Good afternoon John,

Thank you for sharing your experience. I’m really pleased to hear that despite the delay with selling your car, the team were able to hold your reservation and support you through to completion. It’s great to know everything then went smoothly, the car was exactly as described, and that you’re still delighted with it three months on. I’m glad Jordan’s patience and efficiency made a positive difference throughout.

Kind regards,
Dean

Vertu Motors - Skoda Chesterfield からの回答

2026年4月28日

Dear Andrew,
Thank you for taking the time to share your feedback. We’re delighted to hear that your experience at Škoda Chesterfield was such a positive one from the very first interaction.
Your kind comments about Robert Hardy are very much appreciated. It’s great to know that he was welcoming, helpful and able to clearly guide you through the Škoda range, particularly in relation to towing capabilities for your caravan. We’re pleased that the Kodiaq proved to be such a perfect fit and that you fell in love with the vehicle you purchased.
Your feedback will be shared with Robert and the team. Thank you again for choosing Škoda Chesterfield, and we wish you many enjoyable and confident miles with your new car.
Kind regards,
Liza

Vertu Motors - Skoda Chesterfield からの回答

2026年4月26日

Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear how helpful and knowledgeable Scott was from your very first visit right through to the day your new car arrived. It’s great to know you felt well‑informed throughout the process and that his honesty and regular updates made the experience smooth and reassuring.

We’re also pleased that the handover and feature guidance added to your overall satisfaction. Your kind words about the service and customer care truly mean a lot to us.

Many thanks,
Chloe

Vertu Motors - Skoda Chesterfield からの回答

2026年4月24日

Thank you for your kind feedback. We’re delighted to hear that your experience was excellent and that Jordan answered your questions efficiently and handled the purchase process quickly and thoroughly once you decided to proceed. Your comments are very much appreciated and will be shared with Jordan and the team.
Kind regards,
Matthew

Vertu Motors - Skoda Chesterfield からの回答

2026年4月24日

Dear Lynne,
Thank you very much for taking the time to share such a fantastic review. We’re delighted to hear that Courtney made your experience so positive and effortless from the very beginning.
It’s wonderful to know that she went above and beyond by arranging the test drive at a location convenient for you and that her customer‑focused approach immediately set us apart. Feedback like yours really highlights the importance of flexibility, care and genuine commitment to our customers.
Your kind words about Courtney’s support and dedication will be shared with her and the team at Škoda Chesterfield. Thank you again for choosing Vertu — we truly appreciate your trust and are so pleased you felt confident dealing with us.
Kind regards,
Liza

Vertu Motors - Skoda Chesterfield からの回答

2026年4月19日

Dear Tim,
Thank you for taking the time to share such a detailed review of your experience. We’re delighted to hear that the online reservation process worked well for you and that Susan was able to offer a flexible solution with the refundable deposit to support your visit.
It’s great to know that Susan went the extra mile by collecting you from the hotel and ensuring your test drive covered a wide range of road conditions, helping you feel confident in your choice. We’re also pleased that the purchase process was smooth and that the vehicle was fully prepared for your journey home.
Your comments about the professional and friendly service, along with the follow‑up call the next day, are very much appreciated and will be shared with the team. Thank you again for choosing Škoda Chesterfield, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza

Vertu Motors - Skoda Chesterfield からの回答

2026年4月14日

Thank you for your feedback. We’re really pleased to hear that you experienced good service, a smooth transaction, and that you’re enjoying your new car. Providing a straightforward and positive experience is always our aim, so your comments are greatly appreciated.
Thank you again for choosing us.
Kind regards,
Keith

Vertu Motors - Skoda Chesterfield からの回答

2026年3月26日

Good morning Dey,

Thank you for sharing such a fantastic review. It’s great to hear how well Rob looked after you — friendly, helpful, professional when needed, and even going the extra mile on his day off. That really does show true commitment to great customer service.

I’m delighted to know this was a much better experience than you’ve had elsewhere, and that picking up your new car was made that bit more special.

Thanks again for the lovely feedback.

Kind regards,
Dean

Vertu Motors - Skoda Chesterfield からの回答

2026年3月22日

Hi Chris,
Thank you so much for your brilliant 5‑star review! We’re really pleased to hear that Courtney provided such friendly, helpful, and informative service. It’s great to know she took the time to listen to your needs and present all the options clearly, without any pressure — exactly the experience we aim to deliver.
We truly appreciate you sharing your feedback and are delighted that your visit to Škoda Chesterfield was such a positive one.
Kind regards,
Liza.

Vertu Motors - Skoda Chesterfield からの回答

2026年3月18日

Good afternoon Mr Wilmshurst,

Thank you for taking the time to leave your review. I’m really pleased to hear you found the service very efficient and helpful — that’s exactly what we aim to deliver for every customer.

I appreciate your feedback.

Kind regards,
Dean

Vertu Motors - Skoda Chesterfield からの回答

2026年3月15日

Thank you for sharing your experience with us. We’re delighted to hear that you both enjoyed your visit to Vertu Škoda and that the test drives helped you get a real feel for the car. It’s wonderful to know that Scott Yates took the time to go through all the finer details and made you feel comfortable with the technology — going above and beyond is exactly what we aim for. We truly appreciate your recommendation and are so pleased you felt well supported throughout.
Many thanks,
Chloe

Vertu Motors - Skoda Chesterfield からの回答

2026年3月15日

Thank you for sharing such a wonderful review. We’re delighted to hear that your experience with us was excellent from start to finish. It’s great to know Scott helped make your first automatic feel comfortable and that he was able to answer all your questions and find the right deal for you. We truly appreciate your continued loyalty to Škoda and hope you enjoy every moment in your new Fabia Monte Carlo.
Many thanks,
Chloe

Vertu Motors - Skoda Chesterfield からの回答

2026年3月15日

Hi Lorna,
Thank you for your lovely 5-star review. We're so pleased to hear that you found the staff amazing, and we really appreciate your special thanks to Susan — she’ll be delighted to hear your kind words.
Thank you again for taking the time to share your experience.
Kind regards,
Liza