Vertu Motors - Skoda Chesterfield レビュー 

91
TrustScore 5段階評価の5

4.8

1 Discovery Way, Wihittington Moor, S41 9EG Chesterfield, North East Derbyshire, GB


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5つ星のうち5の評価

I’ve been to several car dealers recently and I would struggle to recommend any but Vertu Škoda Chesterfield were the exception. Excellent communication before, during and after my visit thanks to Sco... もっと見る

企業が回答しました

5つ星のうち5の評価

Vertu staff made buying a car a hassle free experience. They were familiar with the products and very helpful at every aspect of the sale. Richard and Susan went above and beyond to make sure everythi... もっと見る

企業が回答しました

5つ星のうち5の評価

I am a first time customer of Vertu Škoda Chesterfield, so wasn’t sure quite what to expect. To say I’m thoroughly delighted with the service received would be an understatement. From the mo... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing support from Rob Hardy at the Chesterfield Skoda branch. Super friendly and helpful, didn't make everything too serious but was professional when needed to be. Even going to meet me on his day... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Skoda Chesterfield について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • 1 Discovery Way, Wihittington Moor, S41 9EG, Chesterfield, North East Derbyshire, 英国

  • 0344 659 6339

4.8

優良

TrustScore 5段階評価の5

91件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(91)

過去12か月のレビュー数: 12,657

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5つ星のうち5の評価

My type of dealership

I have dealt with this dealership for several years and several new Skoda’s for my self and family. I find the staff specifically Richard Green very helpful and they remember you each time you visit the facility. They are very professional and understand their customers and the customer needs. Many thanks.

2025年11月29日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good morning Richard. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richard and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

5つ星のうち5の評価

So pleased with my Audi Q3!

I purchased my Audi Q3 from the ŠKODA Chesterfield branch and it was a quick and easy process which I loved. Ant was amazing. Kept in touch with me throughout it all so I was always in the loop with my purchase.
Would definitely recommend. Got a cute little coin key ring on my keys too!

2025年11月29日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Ant was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

5つ星のうち5の評価

Go see Susan to get it sorted

Called in to sort out a minor problem with the keys to the Skoda I bought at the end of August. I initially mistook Susan for the service team but she couldn’t have been more helpful. Easy to deal with and with a flutter of her eyes (allegedly!) she replaced the battery in each of my key fobs. She also came out with me to show me how to get in my car should the fob fail again. An absolute diamond.

2025年11月28日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Susan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

5つ星のうち5の評価

Helpful, efficient and friendly

Helpful, efficient and friendly service, with special thanks to Susan who got us a good deal on a new electric car, guided us through the process, delivered the car to our home on time, and patiently explained how everything works.

2025年11月27日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good afternoon Ian. Thank you so much for your kind words! We are so happy to hear that Susan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Vertu Skoda chesterfield

We were dealt with by Susan Fairchild at the chesterfield branch. I have never had such a positive experience with a sales executive before. She was so kind, helpful and friendly with no hard selling. I definitely recommend you go and see her.

2025年11月19日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

My first experience of buying a Skoda...

My first experience of buying a Skoda . So far, the signs are all excellent. Spotted the ex-demonstrator on line- a Superb- and initial enquiries at the Derby branch, where I had first gone to have a look, eventually led me to Chesterfield, where the vehicle was located. Following a conversation on the phone with Courtney Panks, I arranged a test drive, and a week later, I became the very happy owner. Courtney was brilliant throughout the process: not pushy or over the top, but efficient, knowledgeable and a pleasure to deal with! On the day of collection, she even collected me from Chesterfield bus station, in the height of a monsoon! Fabulous service. Highly recommend.

2025年11月14日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good morning Phil. Thank you so much for your kind words! We are so happy to hear that Courtney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Overall a good experience

Good price. Friendly, informative, not pushy salesman Rob. My only negative was the frustrating electronic signing of documents.

2025年11月5日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good afternoon Roger. Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP5RS1411 Kind regards, Dean

5つ星のうち5の評価

Great service with a smile!

From start to finish the team at Skoda Chesterfield have been amazing. Honest, helpful and friendly. I hadn't gone to buy a car, but my partner had. But I ended up ordering a new car! They've been helpful and explained everything. I love my new car and it has cute hidden extras.

2025年10月25日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good afternoon, Cheryl. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

5つ星のうち5の評価

Fantastic service!

From viewing my potential purchase to actually driving it away, Vertu Skoda, Chesterfield were amazing at the way they made everything simple and straightforward. Susan put me completely at ease, was knowledgeable and explained everything in an easy to understand way. Nothing was too much trouble for her.
A great range of quality new and used cars are available to view, with no pressure to buy.
I would recommend this dealership in a heartbeat!
Cappuccino also on tap!!

2025年10月23日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Excellent honest and transparent…

Excellent honest and transparent service - respected as a female car buyer and fully informed of any imperfections. Excellent communication and efficiency from start to finish ! Including videos and photos.
Stress free car exchange also !
Special mention to Susan for being so helpful and professional at the Chesterfield garage !

2025年10月1日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good evening Ffion. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

5つ星のうち5の評価

Great experience

Great experience! Couldn’t fault the car, the service or the hand over. Thank you Rob, we’ll see you in a few years for our fourth Škoda. 😀

2025年10月21日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good afternoon Charlotte. Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

we were thinking of changing my range…

we were thinking of changing my range rover vogue but didn't know what to have whilst driving past Land Rover we saw Skoda my son has got one so called in.
As soon as we entered the building we were asked could i help by Susan Fairchild she was excellent nothing was too much trouble for her she asked what we were looking for ,she found the right car for us and we are very pleased with it a Skoda Superb Estate .Excellent Service Throughout

2025年9月29日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good afternoon, David . Thank you so much for your kind words! We are so happy to hear that Susan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

Amazing experience so helpful

Amazing experience so helpful, informative great communication and really went above and beyond to help me find the perfect family car.

2025年10月10日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

5つ星のうち5の評価

Great service from Susan fairchild

Great service from

2025年10月2日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good morning Ian. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

A good experience

Scott was really helpful and friendly, and unlike some vehicle execs (is that the right term?) he didn't talk down to me (an older woman). He also didn't try and push extras, though obviously he did tell me what was available. So far, I'm really pleased with my car

2025年9月29日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

From initial contact

From the initial contact I received a very warm welcome . The staff were very helpful and nothing was too much trouble. The all round experience of Rob and his warm and friendly manner made the whole process a delight. Thank you Skoda Chesterfield.

2025年9月27日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Rob and the team. We hope to see you again soon. Happy motoring, Chloe

5つ星のうち5の評価

Very Happy Customer

Jordan listened to our requirements and guided us through the whole process. He was patient and very professional, as were Blake and Richard. We were able to drive away in a gorgeous car which we love. A massive thank you to Jordan and the Vertu Skoda Chesterfield team. We would highly recommend them without hesitation.

2025年9月24日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jordan and the team. We hope to see you again soon. Happy motoring, Kerry

5つ星のうち5の評価

Excellent Service

The service I’ve received from Vertue ŠKODA, Chesterfield has been outstanding. A big thank you to Richard Green and Robert Hardy. Rob made the whole process of buying a new car an absolute breeze, while Richard managed to source my preferred car and colour within my budget, for delivery much quicker than expected – I was so happy not to have to wait and the deal I received!

Unfortunately, I had to undergo surgery which meant I couldn’t drive for several weeks, but Rob went above and beyond by personally delivering my new vehicle so I wouldn’t have to wait any longer. That level of care and customer service really made a difference.

Thank you both again for making the experience so smooth and stress-free!

2025年9月24日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Good morning. Thank you so much, Amie, for your glowing 5-star review! 🌟
We’re absolutely delighted to hear that your experience with Vertu ŠKODA Chesterfield was such a positive one. Richard and Rob will be thrilled to know their dedication made such a meaningful impact—from sourcing your ideal car and colour to personally delivering it during your recovery. That’s the kind of care and commitment we strive for every day, and it’s wonderful to see it reflected in your journey.
Wishing you a speedy recovery and many happy miles in your new ŠKODA! If there's anything more we can do, we're always here for you. 🚗💙

5つ星のうち5の評価

Hassle free and no pressure

Just bought a Scala from Vertu and found the experience really enjoyable. Antony looked after us and was never pushy at all. He even converted us into fans of automatic gearboxes! Definitely recommend.

2025年9月22日
自発的なレビュー
Vertu Motors  - Skoda Chesterfield ロゴ

Vertu Motors - Skoda Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Antony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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