Vertu Motors - Volkswagen Nottingham South レビュー 

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月19日

Thank you, Cath, for leaving such a lovely 5‑star review.
We’re delighted to hear that you had an excellent experience from start to finish at Volkswagen Nottingham South. It’s wonderful to know that Krupa was helpful, responsive, and provided you with clear and useful information throughout the process. Your high recommendation means a great deal to the team.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月19日

Thank you, Kelsie‑jai, for leaving this lovely 5‑star review.
We’re delighted to hear that Chris and Evie took such great care of you and that your experience at Volkswagen Nottingham South was a really positive one. It’s wonderful to know you’re so happy with your new car — your excitement truly shines through! 😊
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月18日

Good afternoon Brian,

Thank you for your review. It’s great to hear you have such trust in Dave, and I’m really pleased everything went smoothly for you from start to finish. Consistent, reliable service is exactly what we aim to deliver, and your comments mean a lot.

I appreciate you taking the time to share your feedback.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月16日

Good afternoon Stella,

Thank you for your review. I’m really pleased to hear that Joshua made such a positive impression. His polite, professional approach and strong knowledge of the car clearly helped make the experience smooth and reassuring for you.

I’m glad everything went well with your purchase.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月16日

Hi Matt
Thank you for your lovely feedback. We're really pleased to hear you had a great experience and found the team helpful in every way. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月15日

Hi Louise,
Thank you for your wonderful 5-star review. We’re delighted to hear that you received great customer service from Steve at Volkswagen Nottingham South. It’s fantastic to know he made you feel comfortable throughout the process and was friendly, helpful, and never pushy — exactly the experience we aim to provide.
We really appreciate you taking the time to share your feedback and hope to welcome you again in the future.
Kind regards,
Liza

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月12日

Good morning,

Here’s a shorter version:

Thank you for sharing your experience. I’m really pleased everything felt straightforward from start to finish and that you got a great deal on your new Volkswagen. Ryan will be delighted to know how much you appreciated his support — from listening to what mattered to you, keeping you updated, and guiding you through the paperwork, to taking the time to explain the features on collection.

It’s fantastic to hear your new car lives up to the quality you’ve trusted for over 40 years, and your recommendation means a great deal.

Wishing you many happy miles ahead.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月11日

Hi Thomas
Thank you for your lovely feedback. We're really pleased to hear that Ryan at Volkswagen Nottingham went above and beyond to help you find the right car. It’s great to know he supported you in deciding between a Golf and a T‑Roc — and that you’re happy with your choice of the Golf.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月11日

Good afternoon Pauline,

Thank you for your review. I’m really pleased to hear you received top‑quality service from the team. It’s great to know their knowledge of your vehicle helped you feel confident, and that the polite, caring approach supported you in making your decision.

We really appreciate your kind feedback.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月11日

Good afternoon Gordon,

Thank you for taking the time to leave your review. I’m really pleased to hear you received professional, honest, and friendly service from the team at Volkswagen Nottingham South. It’s great to know your salesperson looked after you so well throughout the whole process.

Being on your eighth VW is a fantastic milestone, and we truly appreciate your continued loyalty. I’m delighted your experience was first class once again.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月10日

Good morning Neil,

Thank you for your review. We're really pleased to hear how friendly and helpful you found the team, and that the offer caught your eye even though you weren’t initially looking for a new car. It’s great to know you received an excellent deal and never felt any pressure from the staff.

We’re delighted that your experience remained just as positive when collecting your car. Evie will be thrilled to receive your feedback — it’s wonderful to hear how considerate, polite, and supportive she was, and that she handled your concerns so quickly. She’s a real credit to the team.

Thank you for the recommendation.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月8日

Thank you for your continued loyalty over the years. It’s wonderful to hear that you consistently receive excellent service and feel supported by our polite and patient team. Building trust is incredibly important to us, so your comments truly mean a lot. We’re also delighted that you enjoy driving our cars and feel safe and confident on the road. Your recommendation is greatly appreciated.
Many thanks,
Chloe

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月8日

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3C0803 Kind regards, Matthew.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月8日

Thank you for taking the time to share your experience. We’re delighted to hear that Ryan at Volkswagen Nottingham South went above and beyond in helping you choose your next car. Providing excellent customer service is something we take great pride in, and it’s wonderful to know Ryan made the process so positive.
Congratulations on your new ID.3 — it’s fantastic to hear the upgrade has already made such a difference for you. We’ll be sure to pass on your appreciation to Ryan.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Matthew

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月7日

Good afternoon Wendy,

Thank you for your review. I’m really pleased to hear that Josh was so helpful and knowledgeable, and that your experience was such a pleasant one. It’s great to know you’d be happy to return to Vertu in the future.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年3月1日

Hi David,
Thank you for taking the time to leave us such a wonderful 5‑star review. We're delighted to hear that you found our sales colleague knowledgeable, friendly and non‑pushy — exactly the experience we aim to provide. It’s great to know all your questions were answered throughout the process and that your journey from viewing to delivery was smooth and enjoyable.
We really appreciate your kind words, and we hope you enjoy your new vehicle!
Kind regards,
Liza

Vertu Motors - Volkswagen Nottingham South からの回答

2026年2月26日

Hi Gweneth,
Thank you for your wonderful 5‑star review! We’re delighted to hear that Paul was so helpful throughout your experience at Volkswagen Nottingham South. It’s great to know the whole process felt seamless, that your questions were always answered promptly, and that you were given plenty of time during the vehicle handover.
We really appreciate your kind feedback and are pleased to hear you received such great customer service.
Kind regards,
Liza

Vertu Motors - Volkswagen Nottingham South からの回答

2026年2月21日

Good morning Michael,
Thank you for taking the time to leave such a fantastic review. I’m really pleased to hear that your visit to Volkswagen Nottingham South lived up to expectations. It’s great that Krupa looked after you from start to finish and made the whole experience of purchasing your new car so smooth.
Your comments about her knowledge, professionalism, and brilliant service are truly appreciated — she’ll be delighted to hear your feedback. Recommendations like yours make a big difference, and it’s wonderful to know you’d encourage others to speak with Krupa when looking for a car.
Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年2月20日

Hi Candice. Thank you for sharing your feedback. We’re delighted to hear that Steve was so helpful and able to answer all your questions. It’s great to know the whole experience felt seamless and that you’re happy with your new car.
We really appreciate your kind words and hope you enjoy every moment on the road.
Kind regards, Selina

Vertu Motors - Volkswagen Nottingham South からの回答

2026年2月18日 に更新

Hi there,

Thank you for leaving this review. We are so pleased to hear that you received such professional service and were kept fully informed throughout the process. It is great to know that Ryan explained everything clearly and made sure nothing was too much trouble. We are delighted that he went above and beyond to make buying your car a positive experience.

Your feedback is very much appreciated.

Kind regards,
Danielle