Part ordered didn’t fix my problem and can not return. Also have been dealing with support for over two weeks without a resolution. Worst tech support ever. Definitely been dealing with some one overs... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My bike is a re-labeled the Vtuvia , fat tire folding bike. We labeled by somebody here in America. My first battery that came with my bike died from non use, when I went looking for a new battery ,co... もっと見る
I am American child, I much like this electronic bicycle. This bike allows american children and me to super fun! I ride bike to factory all days! Bike is much fast, Xi with friend Sean and Rick ri... もっと見る
Orders through this orangization was really easy. They even reached out to me to give me updates on my parts order and even that another part I wanted was now available. The folding bike they sell is... もっと見る
企業情報
VTUVIA Electric Bike について
当該企業による記述
Ride Easy. Ride Free.
VTUVIA Electric Bikes bring fun and freedom to riders of all ages. Powerful, reliable, and easy to ride — perfect for commuting or adventures.
連絡先
4250 Shirley Ave. El Monte, CA 91731, 91731, El Monte, 米国
- (+1) 240-748-0109
- support@vtuviaebike.com
- vtuviaebike.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Trash company
Trash company, 6 months into owning the bike I was accelerating across a crosswalk and made it to the other corner when the crank bolt just fell out and it caused me to fall into a guy knocking him in myself to the ground that later I learned was a cancer patient just getting over chemotherapy so I contacted the company let him know that the crank bolt had fallen out causing me to wreck into somebody and they wouldn't replace the crank bolt.
Then at alittle over a year and noticed it had never gotten the 40-50 miles off a charge it was supposed to. So I checked it from full charge twice and it was only getting 10-15 miles, despite only having 166 total miles on it. I contacted the company and they asked me to check the battery with a multimeter, when I reported back the low levels discharging from a fully charged battery, I was told it was damaged like this was some huge discovery. The truth is the battery is defective with as few miles as are on the bike there is no reason for the battery to behave this way. When I pointed this out to the company they said they would not stand behind their product and they hoped I understood. This is a trash company I will be reporting to the FTC, buy anywhere else👎.

VTUVIA Electric Bike からの回答
Avoid Jason from Vtuvia
Jason (do not know his chinese name) is a very poor quality salesperson, he promises to help but takes months to respond. I am very dissatisfied with his service. He blocks his customers. Vtuvia is a crap company I do not recommend it at all.
First off…These reviews are a joke!
First off…These reviews are a joke!
Just got mine and my wife’s in the mail and mine had a broken mashed in headlight before I took it out of box. Second, my front disc for my brake is warped so that’s lovely. Assembly directions are a joke and I’ve put together ikea furniture for years because I’m married…..now 3 years later I finally get a reply!! Amazing and I’ll happily send pictures of both bikes to prove it

VTUVIA Electric Bike からの回答
Great purchase Sf20 corvette red
Great purchase Sf20 corvette red set up book incomplete poorly written watch vtuvia tube before you set it up never had Ebikes before still leaning how to use it so it far has been good
Love my E bike and service from Vtuvia !
Hi, I just moved from Boston to Fort Myers Florida, I love spending time at Fort Myers Beach but during season it can take over an hour to get from my house to Fort Myers Beach by car, I spent weeks online learning about electric E bikes and finally made my choice on the SF 20. Now it only takes me 20 minutes to get to the beach, while at the beach I meet all kinds of people that have also bought Electric bikes & they pay thousands more than I did and I believe my bike is a better bike, I weigh 230 pounds and not only does the bike not struggle I easily go 25 to 28 miles an hour just on throttle. The only problem I had so far was a rear flat tire, but that was my fault because I was driving across the parking lot made up of seashells and it caught my tire perfectly in between the treads, when my wife came to pick me up all I had to do was fold up the bike up in 5 minutes put it in the back of the car. Anyhow honestly I hardly drive my car anymore I just use the bike for short trips to the store or even all day long to the beach . no car means saving me $30-$40 a day parking. Best investment I’ve made so far in Florida thank you. PS, twice now I contacted vtuvia for questions about the bike and I’ve always gotten a quick response.
Good Bike, Recommended
I am American child, I much like this electronic bicycle. This bike allows american children and me to super fun! I ride bike to factory all days! Bike is much fast, Xi with friend Sean and Rick ride together! Buy bike right now or not good life. Really good bike you buy recommend.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







