I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg... もっと見る
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レビュアーのコメントを見てみましょう
The experience was outstanding. From time I placed my order. Communication was great. Delivery was done with out waiting too long. Walton treated me like their only customer. Thank you.
Love Waltons but the delivery company doesnt and did not handle my package clearly labelled fragile, carefully. Waltons handled it amazingly. Will shop again.
I placed an order for collection from the store and it was super easy to navigate the website, and I love that I was able to collect my order the same day I ordered it. The staff at Waltons Beacon Bay... もっと見る
企業が回答しました
企業情報
Waltons について
当該企業による記述
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.連絡先
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, 南アフリカ共和国
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4.2
ほぼ満足
1362件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
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Waltons からの回答
Hi Isabelle,
Thank you for your kind review! We are glad to hear that your online ordering experience was quick and hassle-free, with fast delivery to match. We look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fast and esfficient
2026年5月5日
Waltons からの回答
Hi Leigh,
Thank you for taking the time to leave us a review! We are delighted to hear that you found our service fast and efficient. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons からの回答
Hi Zahra,
Thank you for your fantastic review! We are so pleased to hear that your delivery was great and quick. We look forward to welcoming you back to Waltons!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I ran out of toner
I urgently needed toner for my printer. The online ordering process was super simple, and the delivery impressively fast.
2026年5月7日
Waltons からの回答
Hi Rene,
Thank you for sharing your experience! We are so glad we could help when you needed toner urgently. It is wonderful to hear that the online ordering process was simple and that the delivery was impressively fast. We look forward to assisting you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Always a pleasure :-)
Always a pleasure :-)
Thank you Waltons Team
Liezel (Drs Mellett Du Toit and Burger)
2026年5月7日
Waltons からの回答
Hi Liezel,
Thank you so much for your kind words! It is always a pleasure working with you and the team at Drs Mellett Du Toit and Burger.
We truly appreciate your continued support and look forward to many more interactions with you!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Sadly received incorrect cover diary…
Sadly received incorrect cover diary ordered. I should have been notified first
2026年5月6日
Waltons からの回答
Hi Amy,
Thank you for your feedback, and we sincerely apologise for receiving an incorrect item. You are absolutely right that you should have been notified promptly, and we are sorry this was not handled better. A support ticket has been opened which you are welcome to reply to directly, and we will do our best to resolve this for you as quickly as possible.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Products not delivered
UPDATE
My order was delivered on 12 May 2026, thank you!
My order was supposed to be delivered on 7 May 2026 but it wasn't. I contacted the store and they said my order will be delivered on the 8 May 2026 and yet again it wasn't delivered. I'm not happy because i have waited for 2 days, i had to cancel all appointments to wait for a parcel that was not even delivered.
I don't trust this store anymore and at this point i just want a refund 😒
2026年5月8日
自発的なレビュー
Waltons からの回答
Hi Bright,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience and frustration caused by the failed deliveries. We completely understand how disruptive it is to have cancelled appointments and still not receive your order. This is not the standard of service we strive to provide. A support ticket has been opened which you are welcome to reply to directly, and we will prioritise resolving this for you, including addressing your refund request, as a matter of urgency.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The delivery was very fast
The delivery was very fast. It was 4 days earlier than expected. I am super happy⁰ with Watsons service.
2026年5月5日
Waltons からの回答
Hi Thenjiwe,
Thank you for your wonderful review! We are delighted to hear that your delivery arrived 4 days ahead of schedule and that you are super happy with the service. We hope to assist you again soon at Waltons.co.za!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons からの回答
Hi Carina,
Thank you for your lovely review! We are so pleased to hear that you found our service fast, effective, and reliable. We look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The covers were all damaged when I received it
The covers were damaged by the courier. I had to return it.
2026年5月5日
Waltons からの回答
Hi Karen,
Thank you for taking the time to leave a review. We are truly sorry to hear that your covers arrived damaged. This is certainly not the standard of service we aim to deliver, and we completely understand your frustration.
A support ticket has been opened on your behalf, which you are welcome to reply to so that we can resolve this matter for you as quickly as possible.
We appreciate your patience and hope to make this right for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent Customer Service
Delivery was quick, flawless communication and I received exactly what I ordered.
2026年5月2日
Waltons からの回答
Hi Jacob,
Thank you so much for your wonderful review! We are delighted to hear that your delivery was quick, that communication was seamless, and that you received exactly what you ordered. That is exactly the experience we strive to provide for every customer.
We look forward to serving you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and easy
2026年4月29日
Waltons からの回答
Hi Perry,
Thank you for your kind review! We are pleased to hear that your experience was quick and easy. That is always what we aim for, and it is great to know we hit the mark.
We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons からの回答
Hi Kian,
Thank you so much for your lovely review! We are delighted to hear that your experience was easy and quick. That is exactly what we strive for, and it is great to know we delivered on that. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and great service !!!
2026年4月28日
Waltons からの回答
Hi Bharit,
Thank you for taking the time to leave us a review! We are really pleased to hear that you experienced quick and great service. We appreciate your support and hope to assist you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy to order online with a very quick…
Easy to order online with a very quick delivery…thank you !
2026年4月30日
Waltons からの回答
Hi Debbie,
Thank you so much for your wonderful review! We are thrilled to hear that you found our online ordering process easy and that your delivery arrived quickly. We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick efficient service and delivery
Quick efficient service and delivery. Ordered items are of very good quality. Thank you
2026年4月28日
Waltons からの回答
Hi Hendriena,
Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you experienced quick and efficient service and that you are happy with the quality of your items. Your feedback means a great deal to us and we look forward to your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons からの回答
Hi Tracy,
Thank you for your kind words! We are so pleased to hear that you experienced great service and delivery. We strive to make every order a smooth and pleasant experience, and it is wonderful to know we hit the mark. We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Exactly what I was looking for
Exactly what I was looking for(for 2 months) and at a good price and Delivered to my doorstep.
And no long waiting.
2026年4月30日
Waltons からの回答
Hi Caren,
What a lovely review, thank you! We are so glad we could finally deliver exactly what you had been searching for, at a great price and right to your doorstep without any long wait. We appreciate your patience and your support, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online shopping is great.
Online shopping is great.
Delivery was prompt and the guys were friendly.
I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't very attentive. So seems like online is the way to go.
2026年4月30日
Waltons からの回答
Hi Delyse,
Thank you for your honest and detailed feedback! We are delighted to hear that your online shopping experience was great and that your delivery was prompt and handled in a friendly manner. We also appreciate you sharing your in-store experience at Arbour Crossing.
We are sorry to hear that visit did not fully meet your expectations, and we will make sure this feedback is passed on to the relevant team so we can continue to improve. It is great to know that our online channel is working well for you, and we hope to keep delivering that same level of service every time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was fast and the Brother…
Delivery was fast and the Brother Labeler is exactly what I thought it would be. Love that it can print frames too.
2026年4月22日
Waltons からの回答
Hi Driekie,
Thank you so much for your fantastic review! We are thrilled to hear that your delivery was fast and that your Brother Labeller is everything you hoped it would be. It is great to know you are enjoying the frame printing feature too! We appreciate your support and look forward to helping you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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