.com price increase on my account with 600 domains goes up to 14+/year. I have been with them for over 15 years, and in that time their "discounted" rate has doubled and is more than a consu... ãã£ãšèŠã
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Automated security update failed and WHMCS tech support resolved the issue with no problems and little delay. Thanks guys!
Some of the staff really care, but it feels like as a company it's just about making money rather than building a great product. I have been trying for years to be able to properly charge correct tax... ãã£ãšèŠã
Some of the best customer support I've experienced to date, on par with Microsoft. Where many other providers continue to fail and can't get it right, John and his team at WHMCS lead by example and ar... ãã£ãšèŠã
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WHMCS is an All-In-One Billing, Support & Automation solution for online businesses ranging from small start ups, to multi-million dollar companies. First launched back in 2005, WHMCS is now a worldwide leader in online recurring billing & automation, particularly among web hosts, but being used in ever increasing numbers for many other purposes. With a strong focus on customer support, and with development being driven by custom feedback, WHMCS is a secure, extendable and scalable solution, that will enable you to grow and develop your business, while optimising and reducing the costs of billing and supporting clients.
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- whmcs.com
3.5
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WHMCS staff
WHMCS staff, promptly responded to my request for support help. They were courteous and respectful and I w2as able to move forward with the setup of my store.
2023幎12æ28æ¥
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Update to my original review.
Update to my original review.
Support has become condescending when you ask for help on any subject.
Especially if you find a bug that is on the software end.
Was with WHMCS for around 4 years, and finally had to leave (2023-02) due to the horrible technical support, where nothing was the programs fault, even when it was narrowed down to it.
Now they are trying to get this honest review removed, saying I wasn't a client, which is BS.
Because I gave 1 star.
2023幎2æ1æ¥
WHMCS ããã®åç
Hi David,
Thanks for taking the time to write your review.
Every bug report is reviewed and by a member of our technical support team who provides a individualised response to either confirm the behaviour or collect additional information to investigate further.
Our technical support team are available 24/7 to license holders to assist with WHMCS software issues. According to the contact details provided with this review, you have not held a WHMCS license or contacted our technical support team in almost a year.
Please don't hesitate to get in touch with our Customer Service team if you have any questions: https://www.whmcs.com/submit-a-ticket/
Best experience
Thank you
Mr Dave Henderson
Technical Analyst I
You áre amazing support !
Best regards
Arturo Valdivia
2023幎12æ16æ¥
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The entire team was extremely helpful
The entire team was extremely helpful. They all know their stuff and were very willing to help. Cannot thank them enough!
2023幎12æ11æ¥
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Good Job Good Team !
2023幎12æ11æ¥
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So far so good
So far so good, i'll have to wait for more results
2023幎12æ9æ¥
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It's always easy dealing with WHMCS
It's always easy dealing with WHMCS. They are always helpful and prompt in dealing with requests. Highly recommend them to anyone wanting a decent billing platform.
2023幎12æ2æ¥
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They are very greedy I have a life timeâŠ
They are very greedy I have a life time license but it is now usless after their new rules. I have moved to a different cp
2023幎12æ5æ¥
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WHMCS ããã®åç
Hi Shady,
We appreciate that nobody likes a price change, so were pleased to offer you a 25% discount for 2 years to help smooth the transition.
Our team worked really hard 2021 to minimise the increase for as many customers as possible in only our second pricing change in 11 years. We work continually to improve the product including several major feature releases per year and many more maintenance releases in between. The changes we make are essential to ensure continued compatibility with the over 150 3rd party services WHMCS integrates with natively, and so that we may continue to evolve and excel.
Please rest assured that you can continue to use the version of the WHMCS software purchased with your Owned license 10 years ago indefinitely, and we have honoured all Support & Update packages to their conclusion.
We transitioned to a monthly pricing model in 2016 and if you wish to update to benefit from the latest updates and new features, it would be necessary to migrate to monthly billing, so that all users are paying the same amount for the same product and 24x7 service.
Please don't hesitate to get back in touch with our Customer Service team if we can clarify anything further: https://www.whmcs.com/submit-a-ticket/
Excellent work and quality service.
2023幎12æ6æ¥
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Good, fast and helpful support
Contacting assistance was easy, answers were helpful.
2023幎12æ4æ¥
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Outstanding Support and Follow-Up from WHMCS Team
I would like to express my sincere appreciation for the outstanding support and follow-up provided by the WHMCS team. Over the past year, their prompt and effective responses to my inquiries have been invaluable. What sets them apart is their proactive approachâgoing beyond addressing initial concerns to ensure everything runs seamlessly. The team's commitment to customer satisfaction and their depth of knowledge have greatly contributed to my positive experience with WHMCS. Thank you for consistently exceeding expectations and setting a high standard for customer support.
2023幎11æ29æ¥
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WHMCS ããã®åç
Hi Rafat,
Thanks for taking the time to write this review about your experience contacting us. I've shared your comments with the support team who were really pleased to hear they exceeded your expectations.
We're looking forward to provide your business automation needs for many years to come!
WHMCS is sinking and we are leaving the ship soon
First the lifetime license is null, then the skyrocket price of the license that afected stores with 1000+ users, now is announcing another price hike from 2024 - another 25%?! (rumored)
I admit Whmcs is useful as so many reselling partners have developed modules un top of it, but here it ends.
We are currently in the search for another software and probably will cost us to develop integrations but on the long run it will be better. And support FossBilling on the long run maybe.
So dear colleagues let's leave the ship to sink into darkness...
2023幎11æ30æ¥
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WHMCS ããã®åç
Hi Gabriel,
Thanks for taking the time to write your review on our software pricing.
We transitioned to a monthly pricing model in 2016 and only if you wish to update to benefit from the latest updates and new features, would it be necessary to migrate to monthly billing, so that all users are paying the same amount for the same product and 24x7 service.
We've maintained our branding-free price point of $18.95/month since 2007. In those 16 years we have added hundreds of new features, billing modes, integrations and automations to help your business excel.
The changes we've provided 3 month's advanced notice for are essential to ensure continued compatibility with the over 150 3rd party services WHMCS integrates with natively, and so that we may continue to evolve and excel into the future.
We are confident that WHMCS is the most feature-rich hosting automation and billing platform available, and that the new price represents unparalleled value for money for businesses of all sizes.
Please don't hesitate to get in touch with our Customer Service team if you have any questions: https://www.whmcs.com/submit-a-ticket/
Avoid like the plague
Like many here, we had a "lifetime license" with affordable annual support updates, then one day out of the blue they said "We're no longer selling support for those licenses, if you want these security fixes you'll have to buy all over again" ... which after some soul searching we did.
12 months or so later the price has doubled (for some it's gone up by a factor of 10). Completely unmanageable for a small (or even medium) hosting provider. We make maybe $2 a year on some customers and we're giving almost half of that to WHMCS for the control panel? Plus the merchant fees, etc, etc
Pricing, switched in 2016(ish) and was $12.95, then they tied it to an arbitrary qualifier of the number of accounts, and their entry price increased to $18.95 .. An equivalent license to the one we had before the "change" will (as of 2024) cost $1,649.95/mo - that is a hell of an increase from $12.95/mo and just equates to a tax on your business' success. If you have customers who have a single active subscription then you're billed for them.
2023幎11æ1æ¥
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WHMCS ããã®åç
Hi Jon,
Thanks for taking the time to write your review on our software pricing.
We transitioned to a monthly pricing model in 2016 and only if you wish to update to benefit from the latest updates and new features, would it be necessary to migrate to monthly billing, so that all users are paying the same amount for the same product and 24x7 service.
We've maintained our branding-free price point of $18.95/month since 2007. In those 16 years we have added hundreds of new features, billing modes, integrations and automations to help your business excel.
The changes we've provided 3 month's advanced notice for are essential to ensure continued compatibility with the over 150 3rd party services WHMCS integrates with natively, and so that we may continue to evolve and excel into the future.
We are confident that WHMCS is the most feature-rich hosting automation and billing platform available, and that the new price represents unparalleled value for money for businesses of all sizes.
Please don't hesitate to get in touch with our Customer Service team if you have any questions: https://www.whmcs.com/submit-a-ticket/
Best billing module i've seen so far.
Really helpful support, will use WHMCS mainly now.
2023幎11æ30æ¥
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Unable to create product in whmcs solved
Conflict with old modules was quickly detected and resolved then i could create new products.
2023幎11æ1æ¥
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Good Software & Good Support.
2023幎11æ8æ¥
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I was in a crunch and my problem wasâŠ
I was in a crunch and my problem was resolved extremely fast.
2023幎10æ19æ¥
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great platform and very proffesionalâŠ
great platform and very proffesional support !
2023幎10æ23æ¥
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Rapid and knowledgeable response ls toâŠ
Rapid and knowledgeable response ls to my support requests.
2023幎10æ20æ¥
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My experience with WHMCS was great
My experience with WHMCS was great. The Tech responded quick with options I can take.
2023幎10æ9æ¥
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