Acorn Motor Group - Acorn Kia Crewe レビュー 

536
•
TrustScore 5段階評価の5

4.8

Marshfield Bank, CW2 8UY Crewe, UK, GB

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5つ星のうち5の評価

Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... もっと見る

企業が回答しました

5つ星のうち5の評価

Richard Dixon and the service team are all very familiar with our requirements in terms of our choice of car and servicing. This car will be the 5th car we have purchased from Richard - 4 of the being... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a really good feeling straight away from Kia Crewe. Josh was not in the least pushy but was patient and informative and appreciated we had never considered Kia before. He also knew we were look... もっと見る

企業が回答しました


企業情報

  1. キア ディーラー
  2. ・
  3. カー リース業
  4. カーディーラー
  5. 自動車販売店
  6. 中古車ディーラー

当該企業による記述

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


連絡先

4.8

優良

TrustScore 5段階評価の5

536件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(536)

過去12か月のレビュー数: 603件

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5つ星のうち5の評価

garage great, kia software rubbish

polite, efficient staff. unfortunately didn't sort my irritating problem due to kia software issues which, hopefuly, will be resolved in next update.

2025年11月12日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Thank you for your kind words, John. I'm glad to hear that you found our staff polite and efficient. I apologise for the inconvenience caused by the Kia software issues and appreciate your understanding as we work towards a resolution in the next update. We value your trust and look forward to providing you with the quality service you deserve in the future. Take care and have a fantastic day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Great as always

Great as always. Staff are knowledgeable and friendly and waiting for my service in house was an easy and comfortable. The new EV4 is in the showroom and looks stunning. Would always recommend Acorn Kia Crewe to anyone. .

2025年11月8日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Thank you so much for your wonderful review, Christynan. We are thrilled to hear that our knowledgeable and friendly staff made your visit comfortable and that you love the stunning new EV4 in our showroom. Your recommendation means everything to us, and we look forward to providing you with more quality service in the future. Take care and have a fantastic day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Our buying experience at Acorn Crewe

Visited the showroom on 7/11/25 to have a look round - we spoke to a very nice young gentleman Will (Teasdale I think) who was very helpful and polite and answered all our questions regarding the particular vehicle we were interested in, he ran through some figures and we decided to go ahead and put an order in for the vehicle

2025年11月7日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hi Carole, We are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe.

5つ星のうち5の評価

I have taken out a 3year service and…

I have taken out a 3year service and mot with Acorn Kia I have yet to use your service department but the service I received was very good

2025年11月2日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Paul, thank you for taking the time to leave us this feedback. Our team works hard to provide exceptional service to all of our customers. We are grateful for the opportunity to assist you. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Fantastic Experience with Acorn Kia!

I had such a brilliant experience with Acorn Kia Crewe. My dealer agent, Josh, was fantastic, so kind, helpful, and patient. He explained everything really clearly and in simple terms for my little brain, which made the whole process so easy to understand.

Everything went so smoothly. I went into the dealership on Sunday and was driving away in my brand new car by Tuesday! Super quick, efficient, and completely stress-free.

Couldn’t recommend the group enough (and Josh especially!) enough. Thank you for making the whole experience such a positive one!

2025年11月2日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hi Keisha, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Josh and our team welcoming and professional during your visit. Its experiences like yours that really keep us motivated. We will be sure to pass your compliments onto him. We truly appreciate your business. Please don't hesitate to reach out if there is anything additional we can do for you. Thank you for your recommendation. We look forward to serving you in the future. Take care and enjoy your new car. Happy driving 🚗Have a fantastic day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Richard Dixon Kia EV 9

Recently bought a Kia EV 9, GT Line S. Richard Dixon, the most conscientious and knowledgeable sales person I’ve had the pleasure of dealing with in 30 years buying cars. Honest, straight back to you and after care as good as the before. Thank you Richard and Acorn Kia!!

2025年10月16日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hi Simon, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Richard and our team welcoming and professional during your visit . We will be sure to pass your compliments onto him. Its experiences like yours that really keep us motivated. We truly appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Happy Driving 🚗 Have a fantastic day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Acorn Kia Crewe are professional and friendly

Josh at Acorn Kia Crewe was very thorough and did what he could to find me the best deal for my new car, fitting it with my affordability. I am very happy with the service and highly recommend him/Acorn Kia Crewe.

2025年11月1日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Yasmin, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Josh and our team welcoming and professional during your visit. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. Thank you for the recommendation,. We look forward to serving you in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Professional, courteous and responsive

From the time that we rang Acorn (Crewe) to reserve our car purchase to the time we collected the car from Acorn, our experience has been great. They have been very professional, courteous and responsive throughout. They wanted to make the customer experience enjoyable and succeeded at that. They picked us up from the train station when we went to pick up the car. Emails were responded to promptly with useful information. Calls were always answered. The interaction with the sales team was friendly and effective. Issues that arose on the day were sorted out without any fuss.

2025年10月30日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hi there, thank you; we appreciate your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Crewe. Thank you so much for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience. We truly appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Friendly

Friendly, helpful staff. No pressure. Good prices.

2025年10月25日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Kev, We are pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Helpful and very prompt

Helpful and very prompt. Even got a free cappuccino!

2025年10月24日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Phillippa, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Professional and friendly service

Having purchased my Sportage from Acorn Kia Crewe I have had two annual services undertaken by them. The whole experience from purchase to subsequent servicing has been first class mirroring their professionalism and friendly attention to detail.

2025年10月21日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Ken, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Prompt and efficient collection and…

Prompt and efficient collection and return of my car for its annual service.

2025年10月17日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Elaine, thank you for taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your experience. We truly appreciate your recognition. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Alex at Kia Crewe has been so patient…

Alex at Kia Crewe has been so patient with me.
His guidance & help, has been invaluable while researching what my next Kia model would be.
Numerous emails over a period of months and I finally found a car that fitted my search criteria.
I picked it up yesterday and I love it.
Thank you Alex see you in a few years.

2025年10月20日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Tracy, We are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Alex and our team welcoming and professional during your visit . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. take care and enjoy your new car. Have a fantastic day.
Best wishes
Acorn Kia Crewe

5つ星のうち4の評価

Dog guard fitted

Had a dog guard fitted into my wife's Niro EV and they updated the Satnav software for me. All good.

2025年10月17日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Ken, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Great job Acorn Kia Crewe

Acorn reminded us that the service was due, booking the service was easy and the car was returned having been serviced, checked and fully cleaned.
Great job, Many thanks.

2025年10月16日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Martin, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Fast efficient service from friendly…

Fast efficient service from friendly service staff. Excellent and informative video during the service.

2025年10月17日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Janet, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価

10/10 Service

Chloe has been great sorting out my new car! It’s perfect, 10/10 service.

2025年10月16日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hi there, thank you for taking the time to leave us this feedback. We are thrilled to hear that you found Chloe and our team welcoming and professional during your visit to Acorn. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future.Take care and enjoy your new car. Happy driving. We hope you have a fantastic day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Alex was absolutely brilliant

Alex was absolutely brilliant, his communication was top class, he guided me through the buying journey from start to finish. Could not recommend highly enough. Just a shame I won’t be taking the car back to them for service as they are the other end of the country to me

2025年10月13日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Chris, Thank you for your glowing review. We are thrilled to hear that Alex provided top-notch communication and guided you through the buying process. Although we understand the distance may be an inconvenience, we hope you continue to enjoy your car and recommend us to your friends and family. Thank you for choosing us. Take care and enjoy your new car. Happy Driving.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Lauren on Service was first class with…

Lauren on Service was first class with handling my car service and the follow up appointment to fix new sensor, thanks to Lauren.

2025年10月10日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Leslie, Thank you so much for your kind review. We strive to provide nothing but the best service for our customers and we are glad to hear that we met your expectations. Thanks for your praise and kind comment about Lauren and our team. We look forward to continuing to assist you with all your car service needs.Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Great service from the booking the…

Great service from the booking the appointment on line to handing the car over for its mot to picking up my car great service all round can’t fault the whole team

2025年10月7日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Thank you for the kind words. We are thrilled to hear that you had a great experience from start to finish. Our team strives to provide top-notch service for our customers, and we're glad we were able to exceed your expectations. Thank you for choosing us for your car's MOT. We look forward to serving you again.

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