Acorn Motor Group - Acorn Kia Crewe レビュー 

536
•
TrustScore 5段階評価の5

4.8

Marshfield Bank, CW2 8UY Crewe, UK, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... もっと見る

企業が回答しました

5つ星のうち5の評価

Richard Dixon and the service team are all very familiar with our requirements in terms of our choice of car and servicing. This car will be the 5th car we have purchased from Richard - 4 of the being... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a really good feeling straight away from Kia Crewe. Josh was not in the least pushy but was patient and informative and appreciated we had never considered Kia before. He also knew we were look... もっと見る

企業が回答しました


企業情報

  1. キア ディーラー
  2. ・
  3. カー リース業
  4. カーディーラー
  5. 自動車販売店
  6. 中古車ディーラー

当該企業による記述

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


連絡先

4.8

優良

TrustScore 5段階評価の5

536件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(536)

過去12か月のレビュー数: 603件

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5つ星のうち5の評価

Over years have bought several cars…

Over years have bought several cars from Acorn Kia Crewe. Always found all staff to be pleasant, helpful and very efficient.
Their customer service is excellent. Would definitely recommend Acorn Crewe.

2025年10月7日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Thank you so much for your kind words and for being a loyal customer. We take pride in providing top-notch customer service and we are thrilled to have your recommendation. We look forward to continuing to serve you at Acorn Kia Crewe.
#CustomerSatisfaction #EfficientService #LoyalCustomers

5つ星のうち5の評価

Professional and friendly staff

Josh was helpful friendly and professional . We felt comfortable in the showroom and all of the staff were exceptional

2025年10月4日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Linda, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for your kind comments about Josh and our Team. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

A software update was carried out in…

A software update was carried out in speedy time. I also got a washed car in return and a vacuum inside.

2025年10月2日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello There, Thank you for taking the time to leave us this feedback. We strive to provide efficient service and even go the extra mile by offering a complimentary car wash and vacuum. We're glad you had a positive experience with our software update. We look forward to serving you in the future . Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Great after service care

Really good, clear communication from the offset, even though our car is out of warranty they sourced parts quickly ( new dpf) and let us know prices and work to be done before anything was carried out, they did what most garages couldn't and only what needed to be done, wouldn't go anywhere else now....thanks again for getting us up and running again

2025年10月2日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Trevor, Thank you for taking the time to leave us such a wonderful review. We're so glad we could help get your car up and running again. Our team always strives to provide clear communication and efficient service. We appreciate your support and look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

I found Alex extremely informative…

I found Alex extremely informative helpful and friendly
Brilliant service very pleased

2025年9月26日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

We are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for your kind words. We are thrilled to hear that Alex provided informative, helpful, and friendly service. It's our goal to always leave our customers pleased and we are happy to have achieved that with you. We appreciate your business. Thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. take care and enjoy your new car. Have a great day
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Friendly efficient service

Friendly efficient service

2025年10月2日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Linda, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Best Customer Service

As per usual... the best Customer Service of any Company I know.

2025年10月1日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Thank you for your kind words! We strive to provide top-notch customer service and hearing that we are succeeding means the world to us. We appreciate your continued support and look forward to serving you in the future
. #HappyCustomers #BestService #Grateful

5つ星のうち5の評価

Very happy experience

Holly! Holly was great from the first meeting, she was very amiable, professional, very knowledgable and so helpful!

2025年9月30日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello James, Thank you so much for the review. We are thrilled to hear that Holly provided excellent service from the very beginning. We pride ourselves on having a knowledgeable and friendly team to assist our valued customers. We appreciate your kind words. Thank you for choosing us. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Have bought 3 cars from this dealer for…

Have bought 3 cars from this dealer in the last 12 months. Chloe the sales person was always professional and friendly. Enough said.

2025年9月30日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Paul, Thank you for your continued trust in us and for choosing our dealership for three of your car purchases. We're delighted to hear that Chloe's professionalism and friendliness made a positive impact. We appreciate your support and look forward to serving you again in the future.. Take care and have a great day.
Best wishes
Acorn Kia Crewe
#HappyCustomers #Professionalism #ExcellentService

5つ星のうち5の評価

Hannah Karimi customer excellence and…

Hannah Karimi customer excellence and fantastic product knowledge. From start to finish she kept us in the loop on everything explaining everything we needed to know!

2025年9月30日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Archie, Thank you for sharing your wonderful experience with Hannah. Our team takes pride in providing excellent customer service and we're glad to hear that Hannah's product knowledge was helpful. We'll be sure to pass along your compliments to her. We appreciate your business. Thank you for choosing us. Feel free to reach out to us if there is anything additional we can do for you. We hope to have the opportunity to serve you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Attention to timing and detail

Attention to timing and detail. Friendly and polite.

2025年9月29日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hi there, thank you for taking the time to leave us this feedback. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち1の評価

No customer parking

We made a visit to the dealership to look for a car for my wife.
We couldn't find any customer parking at the site and dubble yellow line on the roads outside.
So we give up and went elsewhere.
Lots of cars but no customer parking.
Useless.

2025年9月26日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Tony, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at 01270 507490 and ask for our Sales Manager so we can work towards a resolution. Thank you for bringing this to our attention. We look forward to hearing from you.

5つ星のうち5の評価

Easy purchase

Really fast response to emails and request. No pushy, hard sell, given time to make our decision. Hannah was really helpful on the phone and via email and the whole process was really easy.

2025年9月22日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Jo, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for the positive feedback. We pride ourselves on providing speedy and non-pushy service to our customers. Hannah and our team are always here to help make your experience with us as smooth and stress-free as possible. We appreciate your business, thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Efficient and helpful

Chloe was very helpful and efficient.

2025年9月13日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Brian, we are so pleased you enjoyed your visit to Acorn Kia Crewe. We are so happy to hear that Chloe provided you with excellent service. Our team is dedicated to efficiency and we are glad she was able to assist you. We appreciate your business. Thank you for choosing us. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. We hope you have a lovely day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #EfficientService

5つ星のうち5の評価

Great customer service

The customer service at Acorn Kia Crewe was second to none and well worth travelling from Manchester to, in order to purchase our new car. Communication has been excellent throughout the buying process and the price very competitive. We are very happy and would recommend buying from this company.

2025年9月14日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Liz, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for your review. We're thrilled to hear that our customer service and communication stood out during your car buying experience. We appreciate you making the journey. Thank you for choosing us. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Thank you for the recommendation. Have a great day.
Best wishes
Acorn Kia Crewe
. #HappyCustomer #TopNotchService #AcornKiaCrewe

5つ星のうち5の評価

Excellent garage

Polite, helpful , courteous staff.
As a result of a test drive I purchased a car.

2025年9月18日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Mrs Kenyon. Thank you for taking the time to leave us such a positive review. We are thrilled to hear that our staff provided you with excellent service and that you ended up purchasing a car from us after your test drive. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there i anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Great experience

We had really a great experience at Kia acorn in Crewe.
We choosed our new car with the help of Hannah who has been great and very helpful on suggest what was the best for us, based on our needs.
Highly recommended, and hope you’ll have our same experience.

Thank you again
Arcangelo and Giovanna

2025年9月13日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello, Thank you for sharing your positive experience at Acorn Kia in Crewe. We're so glad to hear that Hannah was able to provide you with excellent service and help you choose the perfect car for your needs .We appreciate your business. Thank you for choosing us.. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to providing you with the same level of exceptional service in the future. Take care and enjoy your new car. We hope you have a great day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #HappyCustomers #KiaAcorn.

5つ星のうち5の評価

Outstanding garage

Have had my car from new.
Just been in for her annual service and first MOT.
Brilliant service as usual.
Really recommend this garage as staff are brilliant , really friendly and car comes out brilliantly shiny and clean ( must get my husband to take lessons from them)
Cannot fault them.

2025年9月12日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hi there, Thank you for your kind words. We love taking care of your car and making sure it is in top shape. Our team takes pride in providing exceptional service and we are thrilled to hear that you have had a positive experience. We appreciate your recommendation. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #ExceptionalService #MOT

5つ星のうち5の評価

Outstanding service and efficency

Excellent communication and guidance, clear procedure, a swift handover of courtesy vehicle, and impressive service procedure video, very well done to the complete team from sales, service reception and vehicle technician, your company is what a lot of companies should look up to try to achieve, great experience will keep me coning back, keep up the great work.

2025年9月11日
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Trevor, Thank you so much for your kind words. We pride ourselves on providing top quality communication and exceptional service to all of our customers. We're thrilled to hear that you had a great experience with our team and our procedures. Your satisfaction is our top priority. Thank you for choosing our company. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Excellent Service all round

As always Richard is superb nothing is to much for him to help in getting a deal done that matches our requirements. Will always go the extra mile.

2025年9月10日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe ロゴ

Acorn Motor Group - Acorn Kia Crewe からの回答

Hello Adrian, Thank you for your kind words, we are thrilled to hear that Richard has provided excellent service once again. Our team is dedicated to going the extra mile for our customers and helping them find the perfect deal. We appreciate your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe

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