Airport Bus Express レビュー 

140
•
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Pessimo servizio, personale mal educato e bugiardo. L'orario di partenza era previsto per le 18 e siamo partiti alle 18:14! pur avendone detto che la partenza era prevista per le 17:55. Come se f... もっと見る

5つ星のうち5の評価

The best transfer service ever! I’ve been using their services for years and this year (as always) they were impeccable! Punctual, kind, respectful, they guide and assist you step by step, always av... もっと見る

企業が回答しました

5つ星のうち2の評価

Zero corsie preferenziali, 3 ore per arrivare in stazione centrale. Praticamente il servizio è inesistente perché non è integrato nel territorio. Ti tirano per la giacchetta per farti salire sull'au... もっと見る

5つ星のうち5の評価

The first approach with this fantastic team is immediately after passport control, where you can buy your bus ticket, even with discount if you are in a group(only 10£). It really does take 45 minutes... もっと見る

企業情報

  1. 路線・長距離バス会社

当該企業による記述

Who are we? It's simple - we're the people who help you Start Your Journey with great deals on bus tickets from London to the capital's four major airports. Fast. Easy. Cheap. Three things we know you want, so we're here to make sure every journey begins as smoothly as possible with a state-of-the-art online booking system that's easy to use. On our website, you can find airport bus transfer tickets at great prices, including early booking discounts, reduced return tickets, and low fares for younger travellers. You tell us where you want to go and when, and we'll give you the best deals on airport transfer tickets that match your requirements. Not sure when you're travelling? That's okay; we've made it flexible, too, so you can change your booking and still get a guaranteed seat at the airport when you want. Why choose us? Sure, there are lots of online booking sites. But what makes us different from the rest? It's because we understand the business from the inside, and we know exactly what our customers want. We've made it simple and fuss-free to find the right journey from anywhere in London, whether you're travelling to Stansted via Stratford or Whitechapel, or Heathrow via Earl's Court.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(140)

過去12か月のレビュー数: 4件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

No queues

No queues, fast and cheap transfer

2023年1月7日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Milena,

Thank you for your 5 stars review.

We are pleased to hear that our service met your expectations.

Kind Regards
ABE Team

5つ星のうち5の評価

Comfortable and good value

The coach was comfortable, the trip quick and easy and good value.

2023年1月5日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Ronald R.

Thank you for your 5 stars review.

We are pleased to hear that our service met your expectations.

Hope to see you soon again.

Kind Regards
ABE Team

5つ星のうち5の評価

10/10 Great service by Patrick on Stansted…

Great service by Patrick on Stansted airport

2023年1月5日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Slavka,

Thank you for your 5 star review.

We are pleased to hear that a member of our team met your standards for customer service.

The compliments will be forwarded to the interested person.

Kind Regards
ABE Team

5つ星のうち5の評価

I arrived to Stansted airport last…

I arrived to Stansted airport last night unprepared for the extent of disruption caused by the train strikes. A gentlemen manning a stand of yours by baggage claim was incredibly helpful, informing me of the disruption and advising (fairly, not trying to push anything on me or use dodgy sales tactics) me to buy a ticket and queue up as soon as possible at bay 25.

Upon joining the queue around 7:30pm I was quickly spoken to by stewards on the ground who were friendly and calm. They were able to tell me the frequency of the buses, and how long they thought it would be until I was able to board one which was great peace of mind. I also saw them checking peoples tickets to let them know if they weren’t in the right queue - I thought this was incredibly admirable and doubtless helped many people get home quicker!

They were a great contrast to stewards of other companies who I saw more than once being rude and dismissive to confused customers.

The bus driver was also friendly and professional, getting us to Stratford in great time! The bus I boarded left the airport around 8:40pm.

I wish I had taken some of their names but I hope this praise gets back to them somehow - they were an asset to the company and solely responsible for preventing what could have been a really stressful situation!

2023年1月4日
自発的なレビュー
5つ星のうち5の評価

Best way to get to Stansted

Really helpful and friendly staff. Very clean & comfortable bus. Arrived promptly. Would highly recommend over & above National Express. We always used to get the train from Tottenham but now I’m a convert to Airportbusexpress which is much more comfortable and better value too!

2022年12月27日
自発的なレビュー
5つ星のうち5の評価

I highly recommend this company to…

I highly recommend this company to everyone!! Nice friendly people, good service and specially always on time!!
Great experience!!
Thanks again!!

2022年12月2日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Alessandro Mozzo,

Thank you for your 5 stars review.

We are pleased to hear that our service met your expectations.

Kind Regards
ABE Team

5つ星のうち5の評価

Top …

Autobus in orario ( una volta è capitato un ritardo di 10 minuti e siamo stati prontamente avvisati), personale disponibile e gentile, autobus pulito, cinture sicurezza funzionanti e comode, servizio bagagli compreso. TRASFERIMENTO COMODO E VELOCE PER RAGGIUNGERE IL CENTRO DI LONDRA E LE PRINCIPALI VIE DI COMUNICAZIONE.

2022年12月4日
自発的なレビュー
5つ星のうち5の評価

Muy buena experiencia gracias a Nadia…

Muy buena experiencia gracias a Nadia que nos ha ayudado en el momento adecudado cuando necesitamos encontrar nuestro bus para llegar a nuestro airbnb.

2022年11月17日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Imi,

Thank you for your 5 star review.

We are glad to hear that our staff customer service matched your expectations.

Hope to see you again soon.

Kind Regards
ABE Team

5つ星のうち5の評価

I got a coach from Stansted Aiport to…

I got a coach from Stansted Aiport to Liverpool Street very late at night. Nadia was so friendly and kind and took care of everything for us. I have used their services twice and will again. Thankyou Nadia!

2022年11月16日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Customer,

Thank you for your 5 star review.

We are happy to hear that you became one of our loyal passenger.

The compliments will be shared to the interest departament.

Kind Regards
ABE Team

5つ星のうち5の評価

I highly recommend this company

I highly recommend this company, professional customer service and new coaches. My train was delayed this morning and Patrick was very helpful and professional offering me alternative to get on time in London. Thank you! Big hug ❤️

2022年11月17日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Carla,

We are delighted that you found our employees to be very helpful.

Hope to see you again soon.

Kind Regards
ABE Team

5つ星のうち5の評価

great service from Patrick

2022年11月17日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Customer,

Thank you for your 5 star review.

We are happy to hear that our staff provided an excellent customer service.

Kind Regards
ABE Team

5つ星のうち5の評価

The girl Nadia was very sweet and…

The girl Nadia was very sweet and friendly, it was very pleasant to communicate with her! She was very helpful and explained everything clearly!
so we just wanted to give her a big hug from Israel! She's perfect❤️

2022年11月16日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Customer,

Thank you for your 5 star review.

We are pleased to hear that a member of our team met your standards for customer service.

The compliments will be forwarded to the interested person.

Kind Regards
ABE Team

5つ星のうち5の評価

Nadia is such a nice girl

Nadia is such a nice girl, always happy and helpful. The ride from the airport to Stratford was very comfortable and quick , thank you for the services.

2022年11月14日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Cristina,

Thank you for your 5 star review.

We are happy that you enjoyed our service.

Hope to see you again soon.

Kind Regards
ABE Team

5つ星のうち5の評価

Nadia Comaneci

Nadia Comaneci , was a very helpfull and kind help .
She had very nice customer service, and she always Smile .
Thank you Nadia for your help !

2022年11月14日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Corina M Ioana,

Thank you for your 5 star review.

We are pleased to hear that a member of our team met your standards for customer service.

The compliments will be forwarded to the interested person.

Kind Regards
ABE Team

5つ星のうち5の評価

Great experience

Great experience
New busses and clever drivers
Special thanks to Giulia
Bus service very easy all on time
To try again

2022年10月15日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Stefania Vannucci,

Thank you for your 5 star review.

We are happy to hear that you had a pleasure experience traveling with us.

Your compliments will be shared with our staff.

Kind Regards
ABE Team

5つ星のうち1の評価

It was a terrible experience

It was a terrible experience. We got into stanstead very late and there were only buses to take. We live close to London Victoria and asked to take that bus but he said no buses were running to Victoria. We go outside and there is a national express bus to Victoria. Luckily, national express refunded our money and let us get on the Victoria one.

2022年10月9日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Josie Campbell,

We’re sorry to hear you had difficulty in getting a service to London Victoria.

However, Airport Bus Express runs direct services from Stansted Airport to London Stratford and Liverpool Street stations only, we do not serve Victoria.

It would help us to understand why you have given us this review. So please do reach out to us on info@airportbusexpress.co.uk and we can explore this further.

Kind Regards
ABE Team

5つ星のうち5の評価

Very nice and kind person

Very nice and kind person. And quick 🫶🏻

2022年9月26日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Huseyin Ugur Ozfalay,

Thank you for your 5-stars review.

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback.

Kind Regards
ABE Team

5つ星のうち5の評価

Friendly and helpful staff

Friendly and helpful staff. On time service. I highly recommend this bus company

2022年9月25日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Antonella Sessa,

Thank you for your 5-starts review.

We are happy that the service matched your expectations.

Kind Regards
ABE Team

5つ星のうち5の評価

Great and fast service

The employee was prompt to help us and even gave us a discount. Good service!

2022年9月26日
自発的なレビュー
Airport Bus Express ロゴ

Airport Bus Express からの回答

Dear Tiago Soares,

Many thanks for your positive rating and review. We are delighted to hear that your trip with us was pleasurable.

Kind Regards
ABE Team

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