Best Reception レビュー 

112
•
TrustScore 5段階評価の2.5

2.7

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5つ星のうち1の評価

As an ex-employee i found when the company was bough out by Message direct, the ethos was lost and the clients were given bad customer service , the existing employees were not listened to when change... もっと見る

5つ星のうち5の評価

After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer... もっと見る

企業が回答しました

5つ星のうち5の評価

Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been e... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service. They brought me onboard after the 2nd Covid-19 lock down with an introductory offer. I was getting busier in clinic & I was missing calls from new patients. Since then I haven't mi... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Our friendly Best Receptionists have been expertly handling calls for our clients since 2006. Providing the very best telephone answering service for you and your callers. Our call answering team have a proven track record of fantastic customer service. We are extremely proud of our excellent client retention which demonstrates just how well our remote phone answering service works. Our friendly team are all UK based at our offices, in Ware, Hertfordshire. This enables our management team to ensure that everyone is up to date, following protocols and are providing your callers with the professional telephone answering service that our customers expect.


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

112件のレビュー

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4つ星
3つ星
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2.7

すべてのレビュー

(112)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Really impressed with the service so far!

Really impressed with the service we've been offered. The setup process was easy and simple. Best Reception took the time to learn about our business (key people and services offered). Feedback from calls we receive is always clear and concise. It's been a real help to have the service!

2023年8月24日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much for your positive feedback Mike! This is great to hear and I will pass on your comments to the team. So pleased to hear we are helping your business.

5つ星のうち5の評価

Been impressed

Been impressed, there are a lot of bad services and crooks when it comes to this space, I actually found this company via TrustPilot and have been with them not very long but so far so good, nothing underhand.

2023年7月18日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Scott for your review! We're really pleased that you are finding us a good and reliable company to work with.

5つ星のうち5の評価

Great customer service

Great customer service, a pleasure to work with! =)

2023年6月5日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Daniel for your lovely review! We're glad you're getting on so well with the team!

5つ星のうち5の評価

Best Reception take away all the stress…

Best Reception take away all the stress of trying to answer calls while treating a patient. I wish I had moved to them year ago. Great service and great value well done.

2023年5月16日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Mark for your wonderful review! We are so pleased you are finding our service helpful in your business. I will pass on your lovely comments to the team x

5つ星のうち5の評価

I cannot recommend Best Reception…

I cannot recommend Best Reception enough, I am a Foot Health Practitioner running a very busy clinic by myself, after looking and pondering an in house receptionist for some time, as my work load was becoming unmanageable, I discovered this company Best Reception through Trust Pilot, it has changed my Life & My business sales have increased. They have learnt my treatments, my appointment system, My mobile is on divert most of the time, I can now do the job I am meant to be doing and concentrating on my patients. This has been the best solution to my business going forward. Thank you Best Reception you are an amazing team.

2023年4月17日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

This review has made our day! We are so pleased we are helping you to manage your workload and have taken a load off your shoulders! I will pass on your lovely feedback to the team. Thank you x

5つ星のうち5の評価

Don't hesitate to try this - will lift a huge weight from your shoulders!

After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer for us!
They handle all calls efficiently, communicate back to us immediately and it has lifted a great weight. They are always happy to take on board any feedback/tweaks as and when things arise so we are now building ongoing teamwork between us.
Really great service, thank you so much!

2023年3月22日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Annie for this lovely review! We are so pleased that the service is working well for you and your calls are now getting answered and clients booked in! The team really enjoy answering your calls and this feedback will mean the world to them. Please do continue to feedback to us how we can improve - looking forward to a longterm relationship with you all!

5つ星のうち5の評価

New Audiology Business

Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been excellent so far. Great communication with myself to ensure the calls are managed with my needs in mind. Good job guys keep up the good work. Jon :)

2023年3月21日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Jon for this wonderful feedback! The team are really pleased to hear this! We pride ourselves on working as closely as we can with our clients so it is great to hear this is working so well for you.

5つ星のうち5の評価

Easy to set up with clear instructions

Easy to set up with clear instructions. Everyone was kind and helpful. They are very experienced with a variety of clinical software packages. Very professional when answering the phone and passing on messages.

2022年11月17日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Claire for your kind words. We are glad you found the setup process easy and that Best Reception is working well for your clinic!

5つ星のうち5の評価

10 years with Best Reception - highly recommend using them

I have been using Best Reception to manage my diary and bookings for the last 10years. They have been reliable and an asset to my business. By using Best Reception to answer my phone calls and book my patients into my diary it allows me more time to treat my patients and run my busy clinic.

2022年8月16日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Elizabeth for your lovely review - I shall pass on your comments to the team. We are so pleased that using our service has freed up your time allowing you to get on with the job!

5つ星のうち5の評価

Highly Recommended!

Our Podiatry Clinic in Warrington have been with Best Reception for over a month now. We dropped them straight in the deep end by going on holiday a few days after joining them. Everything was handled professionally and correctly and we received an email after every call explaining outcomes which enabled me to switch off for once on holiday which was perfect! I have patients coming into clinic asking where my new receptionist is and commenting how friendly they are. Highly recommend Best Reception. Thank You!

2022年8月12日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you Carole that is lovely to hear! We're so pleased you managed to switch off on holiday and are delighted that your patients are also happy with the service. I will pass on your lovely words to the team.

5つ星のうち5の評価

We have been using Best Reception for a…

We have been using Best Reception for a few years now and have always been very impressed with the service they provide.
They are helpful and friendly to our patients who all seem happy with the call handling. Best Reception follows the script we have given them to say to patients very well and whenever there is a query they are quick to get back to us. They take feedback and amend accordingly. Overall we are very happy with the service and would recommend Best Reception to anyone.

2022年8月11日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much for your lovely review. We are so pleased that the service is working for both you and your patients. We very much appreciate the close working relationship that we have and look forward to building on this.

5つ星のうち5の評価

Very friendly and professional staff…

Very friendly and professional staff with excellent communication and reception support. Highly recommended.

2022年8月10日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Andrew - we are so pleased to be working with you! I will pass on your lovely feedback to the team.

5つ星のうち5の評価

Seven Dials Osteopathy Clinic have used…

Seven Dials Osteopathy Clinic have used Best Reception for many years. They are not just a call answering service for us, they are our reception. All calls are routed to Best Reception and they can handle any type of call including bookings. They are professional and friendly, and we have only ever had positive feedback from our patients regarding their service.

2022年7月30日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Rick, this is such lovely feedback - thank you so much! We have had such a wonderful working relationship with your clinic for many years. We really do strive to be a complete reception service for our clients so it is fantastic to hear this is working for you. I will pass on your lovely words to the team.

5つ星のうち5の評価

Thoroughly recommend Best Reception

Thoroughly recommend Best Reception. Lovely people to deal with and it's great having them as a back up to keep our business running smoothly.

2022年7月7日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thanks so much for your lovely words Mandy; it is a pleasure to work with your business!

5つ星のうち5の評価

Very friendly team of receptionists

Very friendly team of receptionists. Very thorough and organised. Having dealt with everyone at best receptionist I highly recommend them. We currently use them for overflow on our calls and it works seamlessly! Our entire team is very happy with the service which is great.

2022年7月6日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much - that is such lovely feedback! I shall pass on your comments to the rest of the team.

5つ星のうち5の評価

So pleased with the welcome that Best…

So pleased with the welcome that Best Reception offers to my patients and high level of service they offer to me. Nothing is too much bother and they tailor everything requested. I couldn’t operate without them

2022年7月5日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

We are over the moon that your patients are happy, and you too are benefitting from your Best Reception service! We are delighted to be working with you!

5つ星のうち5の評価

Great intro to my company

I have used Best Reception for many years now and they have always done a great job and been a great intro to my company

2022年7月3日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Dan! It's always great to hear that we're doing well!

5つ星のうち5の評価

BRILLIANT COMPANY TO WORK WITH

I have worked with Best Reception for years now. I didn't know who they were when we started. But they have been superb. I think we may have worked together for around 15 years now and I genuinely cannot think of one issue, which sounds ridiculous. Every time I have caused an issue, they have come up with a resolution. I would recommend to anyone. Mat from WeeRide

2022年7月2日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you so much Mat! We are so happy that you are happy with our service! It is an absolute pleasure working with you and your company. I will pass on your lovely feedback to our team.

5つ星のうち5の評価

Best Reception

My business, Wrexham Osteopath has been using Best Reception for about 5 years now. They are fantastic. If you need someone to answer your phone, this is the company I recommend.

For every call they answer, I receive an email with the essential details. Best Reception keeps my business running. Thank you to all the Best Reception staff who work so hard.

2022年7月1日
自発的なレビュー
Best Reception ロゴ

Best Reception からの回答

Thank you for your lovely feedback and recommendation - this means the absolute world to us! I will pass on your feedback to the team.

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