As an ex-employee i found when the company was bough out by Message direct, the ethos was lost and the clients were given bad customer service , the existing employees were not listened to when change... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer... もっと見る
企業が回答しました
Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been e... もっと見る
企業が回答しました
Excellent service. They brought me onboard after the 2nd Covid-19 lock down with an introductory offer. I was getting busier in clinic & I was missing calls from new patients. Since then I haven't mi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our friendly Best Receptionists have been expertly handling calls for our clients since 2006. Providing the very best telephone answering service for you and your callers. Our call answering team have a proven track record of fantastic customer service. We are extremely proud of our excellent client retention which demonstrates just how well our remote phone answering service works. Our friendly team are all UK based at our offices, in Ware, Hertfordshire. This enables our management team to ensure that everyone is up to date, following protocols and are providing your callers with the professional telephone answering service that our customers expect.
連絡先
82A High St, SG12 9AT, Ware, 英国
- 0800 0430084
- reception@bestreception.co.uk
- www.bestreception.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really impressed with the service so far!
Really impressed with the service we've been offered. The setup process was easy and simple. Best Reception took the time to learn about our business (key people and services offered). Feedback from calls we receive is always clear and concise. It's been a real help to have the service!

Best Reception からの回答
Been impressed
Been impressed, there are a lot of bad services and crooks when it comes to this space, I actually found this company via TrustPilot and have been with them not very long but so far so good, nothing underhand.

Best Reception からの回答

Best Reception からの回答
Best Reception take away all the stress…
Best Reception take away all the stress of trying to answer calls while treating a patient. I wish I had moved to them year ago. Great service and great value well done.

Best Reception からの回答
I cannot recommend Best Reception…
I cannot recommend Best Reception enough, I am a Foot Health Practitioner running a very busy clinic by myself, after looking and pondering an in house receptionist for some time, as my work load was becoming unmanageable, I discovered this company Best Reception through Trust Pilot, it has changed my Life & My business sales have increased. They have learnt my treatments, my appointment system, My mobile is on divert most of the time, I can now do the job I am meant to be doing and concentrating on my patients. This has been the best solution to my business going forward. Thank you Best Reception you are an amazing team.

Best Reception からの回答
Don't hesitate to try this - will lift a huge weight from your shoulders!
After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer for us!
They handle all calls efficiently, communicate back to us immediately and it has lifted a great weight. They are always happy to take on board any feedback/tweaks as and when things arise so we are now building ongoing teamwork between us.
Really great service, thank you so much!

Best Reception からの回答
New Audiology Business
Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been excellent so far. Great communication with myself to ensure the calls are managed with my needs in mind. Good job guys keep up the good work. Jon :)

Best Reception からの回答
Easy to set up with clear instructions
Easy to set up with clear instructions. Everyone was kind and helpful. They are very experienced with a variety of clinical software packages. Very professional when answering the phone and passing on messages.

Best Reception からの回答
10 years with Best Reception - highly recommend using them
I have been using Best Reception to manage my diary and bookings for the last 10years. They have been reliable and an asset to my business. By using Best Reception to answer my phone calls and book my patients into my diary it allows me more time to treat my patients and run my busy clinic.

Best Reception からの回答
Highly Recommended!
Our Podiatry Clinic in Warrington have been with Best Reception for over a month now. We dropped them straight in the deep end by going on holiday a few days after joining them. Everything was handled professionally and correctly and we received an email after every call explaining outcomes which enabled me to switch off for once on holiday which was perfect! I have patients coming into clinic asking where my new receptionist is and commenting how friendly they are. Highly recommend Best Reception. Thank You!

Best Reception からの回答
We have been using Best Reception for a…
We have been using Best Reception for a few years now and have always been very impressed with the service they provide.
They are helpful and friendly to our patients who all seem happy with the call handling. Best Reception follows the script we have given them to say to patients very well and whenever there is a query they are quick to get back to us. They take feedback and amend accordingly. Overall we are very happy with the service and would recommend Best Reception to anyone.

Best Reception からの回答
Very friendly and professional staff…
Very friendly and professional staff with excellent communication and reception support. Highly recommended.

Best Reception からの回答
Seven Dials Osteopathy Clinic have used…
Seven Dials Osteopathy Clinic have used Best Reception for many years. They are not just a call answering service for us, they are our reception. All calls are routed to Best Reception and they can handle any type of call including bookings. They are professional and friendly, and we have only ever had positive feedback from our patients regarding their service.

Best Reception からの回答
Thoroughly recommend Best Reception
Thoroughly recommend Best Reception. Lovely people to deal with and it's great having them as a back up to keep our business running smoothly.

Best Reception からの回答
Very friendly team of receptionists
Very friendly team of receptionists. Very thorough and organised. Having dealt with everyone at best receptionist I highly recommend them. We currently use them for overflow on our calls and it works seamlessly! Our entire team is very happy with the service which is great.

Best Reception からの回答
So pleased with the welcome that Best…
So pleased with the welcome that Best Reception offers to my patients and high level of service they offer to me. Nothing is too much bother and they tailor everything requested. I couldn’t operate without them

Best Reception からの回答
Great intro to my company
I have used Best Reception for many years now and they have always done a great job and been a great intro to my company

Best Reception からの回答
BRILLIANT COMPANY TO WORK WITH
I have worked with Best Reception for years now. I didn't know who they were when we started. But they have been superb. I think we may have worked together for around 15 years now and I genuinely cannot think of one issue, which sounds ridiculous. Every time I have caused an issue, they have come up with a resolution. I would recommend to anyone. Mat from WeeRide

Best Reception からの回答
Best Reception
My business, Wrexham Osteopath has been using Best Reception for about 5 years now. They are fantastic. If you need someone to answer your phone, this is the company I recommend.
For every call they answer, I receive an email with the essential details. Best Reception keeps my business running. Thank you to all the Best Reception staff who work so hard.

Best Reception からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。






