Best Reception レビュヌ 

112
•
TrustScore 5段階評䟡の2.5

2.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

As an ex-employee i found when the company was bough out by Message direct, the ethos was lost and the clients were given bad customer service , the existing employees were not listened to when change... もっず芋る

5぀星のうち5の評䟡

After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been e... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent service. They brought me onboard after the 2nd Covid-19 lock down with an introductory offer. I was getting busier in clinic & I was missing calls from new patients. Since then I haven't mi... もっず芋る

䌁業が回答したした

䌁業情報

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  4. 電話・むンタヌネット サヌビス
  5. 電話代行業

圓該䌁業による蚘述

Our friendly Best Receptionists have been expertly handling calls for our clients since 2006. Providing the very best telephone answering service for you and your callers. Our call answering team have a proven track record of fantastic customer service. We are extremely proud of our excellent client retention which demonstrates just how well our remote phone answering service works. Our friendly team are all UK based at our offices, in Ware, Hertfordshire. This enables our management team to ensure that everyone is up to date, following protocols and are providing your callers with the professional telephone answering service that our customers expect.


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2.7

期埅以䞋

TrustScore 5段階評䟡の2.5

112件のレビュヌ

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4぀星
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2぀星
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2.7

すべおのレビュヌ

(112)

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5぀星のうち5の評䟡

Best reception - the best virtual receptionists

Brilliant company - absolutely fantastic communication from the initial phone call through to setting up the contract and beyond. Nothing is a problem, the staff communicate regularly with our company to ensure that everything runs smoothly and scripts are kept up to date. Brilliant at using the online diary system that we have too and no complaints from our clients. Would not hesitate to recommend them to anybody. Absolutely fantastic value for money.

2022幎6月28日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Hi Simon,

Thank you for this fantastic feedback! It's great to hear that you have had a positive experience with us from the very start! We are very proud of our team here and so it's great to hear that they are providing you with the best virtual reception service! I'll be sure to pass your comments over to the team.

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

A Best Reception client since 2008

We've been using Best Reception since 2008. At the outset we didn't have the resource to answer calls directly and as we grew it morphed to being for support at particularly busy times.

Great company and team, have been with us as we grew.

2022幎6月28日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Hi Joe,

Thank you for this lovely review we really appreciate it! It's been a pleasure working with you over the years and we hope we can continue to be the support your business needs going forward.

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

More than a call answering service.

I've been using Best Reception for a few years now and I'm really happy to be able to say a few words of appreciation in support of them. In the time that I've been using their services I can't think of any occasion where I didn't feel that they had the best interests of my company at heart. I've used other answering services before and their responses to my patients questions always sounded either scripted or confused. I think the best feedback that I can give is that my patients have no idea that I use a remote answering service as they're calls are handled with efficiency, politeness and attention to detail. They are genuinely surprised when they show up at my clinic and expect to see the receptionist that handled their enquiry. And that leads me to my final point in that they are more than an answering service. I know for a fact that they have converted enquiries into confirmed appointments with they're personable handling of each individual. They are an important member of my team and I'm more than happy in allowing them to be the first point of contact with the public.

2022幎6月27日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you for this amazing feedback Hussein! It has been a pleasure to work with you over the last few years and we are so pleased to hear that our staff are having such a positive impact on your business and clients! I will certainly feed your comments back to the team!

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

Great reception service

Great reception service - reliable and efficient. I would highly recommend

2022幎6月24日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Hi Kathryn,

Thank you so much for this lovely review! I will be sure to feed this back to the team.

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

Best reception are an excellent call


Best reception are an excellent call answering service. Very professional and always quick to respond and resolve any issues that may occur. Highly recommended.

2022幎6月20日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much Alan for your lovely review. We are so pleased you are happy with our service!

5぀星のうち5の評䟡

Great telephone reception service

I have been using Best Reception for a number of years now and have always been happy with their service.
They offer a high standard of telephone reception and amend their script to suit any changes in my service as soon as I inform them.
I definitely recommend them.

2022幎6月16日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much Stephanie! We are so pleased to hear that you are happy with your Best Reception service and that we are adapting to your service needs as and when necessary. I will pass on your feedback to the team.

5぀星のうち5の評䟡

Very helpful team

Very helpful team. I have used Best Reception for both the organisations that I run, and we are very happy.

2022幎6月16日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much for your lovely feedback James. It is our absolute pleasure to help your businesses out.

5぀星のうち5の評䟡

Friendly, Efficient Service

I have been using Best Reception for nearly 2 years, running a multi clinic physiotherapy practice in Edinburgh. Our services are quite complicated but the BR team manage fantastically with a script that has been streamlined over the years.
The team are very helpful, friendly and polite and our patients are delighted to speak with a person instead of an answer machine.
I highly recommend Best Reception.

2022幎6月15日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much for your lovely recommendation! We are so glad that our Best Reception service is working for you and that your patients are happy too!

5぀星のうち5の評䟡

Highly Recommend

We have been using Best Reception for our Podiatry and Multi Disciplinary clinic for nearly 10 years now and the service and communication we receive is always excellent. Would highly recommend.

2022幎6月15日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much Peter, we are so pleased you find our service and communication to be so good - that's what we aim for! I will pass your lovely feedback on to the team.

5぀星のうち5の評䟡

I owe a multidisciplinary clinic in


I owe a multidisciplinary clinic in London and I have been using Best Reception for over a year now and this has been one of the best business move ever :-). They are highly professionals, efficient, super friendly and helpful. A delight to work with :-) I strongly recommend them.

2022幎6月15日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

What lovely feedback Stephanie, thank you so much! We are so pleased you have found us to relieve some of the pressure! I will pass on your comments to the team.

5぀星のうち5の評䟡

A great team and service

A great team and service. The phones are the first point of contact for our clients and Best reception team leave a great impression. Some even come into the premises looking for the lovely person they spoke with! As a small business owner through COVID times, this team made me feel supported and helped keep things running. Highly recommend them!

2022幎6月15日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thanks so much Ayshe! We are so pleased that your customers are impressed with our receptionists and that you have felt supported throughout. Our clients are so important to us so this means a lot!

5぀星のうち5の評䟡

Brilliant Service!

Brilliant Service, have been a customer for years and all impressed how professional and good value quality service always given!

2022幎6月15日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much Fraser! We will pass your comments on to the team!

5぀星のうち5の評䟡

I started using Best Reception in 2007


I started using Best Reception in 2007 and have never looked back!

I choose to have my missed calls emailed to me, unless they are a young person (or their Parent/Carer) - or a lost course delegate(!) and then they try patching them through.

So, I know that if I get a call from Best Reception it is one that I need to try to answer, otherwise general calls to my 0800 just come through as emails for me to respond to as and when I can.

Fantastic team, nothing too much trouble (oh and forwarding faxes can be occasionally useful too)!!...

2022幎6月15日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thanks so much Becki for your lovely review! We are so pleased that the service is working so well for you and that the team are taking the weight off your shoulders!

5぀星のうち5の評䟡

I have used Best Reception for 4-5


I have used Best Reception for 4-5 years and I highly recommended them. My patients comment on the helpful, kindly service and it works really well administratively.

2022幎6月8日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you Maria for your lovely feedback! I am so glad your patients are finding our service helpful and that we are making life easier for you administratively.

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

Its a great service however much you


Its a great service however much you use them they always answer the calls perfectly and the contact info is passed on clearly. Great value for money packages. Recently, Best reception went above and beyond when the hospital was trying to contact me and I had left the divert on. The young lady had the common sense to phone me on my mobile and put through the call. I was truly grateful for this exceptional service.

2022幎6月8日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much Roy for your lovely feedback! I have passed on your comments to the receptionist that took your call from the hospital - we do always try to go the extra mile and it's good to hear that this worked for you!

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

An excellent company

I rarely write reviews but I've been using Best Reception for nearly a decade and they are an excellent company and I'm very happy to recommend them.

2022幎6月7日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

This is so lovely to hear - thank you! This review really means a lot to the team. We look forward to continuing to work with you over the next 10 years!

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

Great professional service

A great team, professional service.
Our calls are always answered promptly and professionally. Any challenges are always resolved quickly.

2022幎6月7日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Thank you so much for your lovely feedback Stacey! I have passed on your comments to the team.

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

I have been using Best Reception for


I have been using Best Reception for the last year, and it has been a great experience, compared to my previous provider.
The team are very helpful, communicative and proactive. Ive had good feedback from clients calling to make an appointment with the clinic, or with general enquiries. They also deal with enquiries in an intelligent, efficient way. As the first point of contact people have with our clinic the first impression, of course, is very important, and I feel assured that they present a very positive impression. No hesitation in recommending them. Thanks team!.

2022幎5月26日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Hi Jason,

Thank you for taking the time to leave us this lovely feedback! It's great to hear that you would recommend us and that our service is able to have a positive impact on your business and clients! I'll be sure to pass your comments on to the team.

Best wishes,
The Best Reception Team

5぀星のうち5の評䟡

We have been using Best Reception for


We have been using Best Reception for over 10 years and have always found them very good, professional and polite. We would recommend them.

2022幎5月25日
自発的なレビュヌ
Best Reception ロゎ

Best Reception からの回答

Hi Mark,

Thank you for taking the time to leave us this great feedback! It's great to hear you would recommend us! I'll be sure to pass your comments on to the team.

Best wishes,
The Best Reception Team

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