Boots Hearingcare - Reading (World Of Hearing) レビュー 

Helpful, well-informed and professional staff, Richard, who conducted my hearing test and explained the hearing aid options.

I was very impressed with the service I received from Shuren at Boots Hearingcare at Reading Oracle. From my first hearing test he explained clearly and helpfully how my hearing was impaired. The follow-up appointment with Shuren was more than thorough with full, clear & non- hurried explanations of all the options available to me to improve my hearing. With two subsequent appointments I now have a superb set of almost invisible hearing aids and much improved hearing. I found Shuren, the audiologist, a complete professional, very knowledgeable and helpful and I would recommend the Boots Hearingcare service very highly.

Shuren is both very knowlegable and very reassuring.
Nothing is too much trouble and he took a long time to explain everything in great detail. I cannot recommend him enough.
As for the hearing aids themselves they have been a game changer for me.
Thank you Thank you Thank you

Excellent and expert advice ensuring I purchased the correct hearing aids for my condition.

A very competent audiologist

Appointment on time, audiologist easy to understand. Feel good factor.

The agent Shuren is always helpful. Available to answer all my queries, offers me quick appointments when I have a problem, explains and addresses my concerns calmy and in a way I understand

I had confidence in Shuren, the audiologist. He was very thorough and explained everything step by step.

Lovely lady who put me at ease,
Why I have given 3 stars is because I felt I wasn't given a choice of Hearing aids, felt pushed into purchasing the most expensive Hearing aids at £3999 pounds,
I am a pensioner,
So not very good

Good assessment. Mostly well explained. Might have had more explanation of the different features and costs between the makes and a bit more about my hearing loss test results.

Friendly, informative and efficient

Helpful, efficient staff and able to get new hearing aids at the same visit as the test.

Shuren was excellent and took time to clearly explain about using my hearing aids. Would recommend Boots to family and friends

Pleasant and knowledgeable Practitioner who answered questions without dithering. Would be pleased to recommend Boots Hearing Dept. to friends.

A very caring person took care of me with simple straight explanations and we did some tests in the shop to assess the impact of new proposed set on surroundings noises
Great service

Very thorough and explained things in simple language.

Great service and everything explained very well.

Very efficient and very quick to get appointments.so far cannot fault the service.

Apalling customer service.
Sold me £3k hearing aids and despite trying for a refund within the 90 days, I was denied and when I tried again outside of the 90 days, I was denied again.
Despite their 90 day money back guarantee
The customer service team have refused to refund a pair of hearing aids that are not fit for purpose, have been over prescribed (The wonderful NHS prescribed only one) and I feel cheated, lied to and would recommend staying far away from this mickey mouse company

The whole consultation was excellent and all the details of the hearing aids and how to use were explained to me