cestnormal レビュー 

214
•
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a problem with my new Relaxed Jeans as there was a production flaw there. I wrote an email to C’est Normal support describing the issue. Zuzanna who instantly contacted me back was super kind an... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing products, perfect fit, and outstanding customer service! The team is incredibly friendly, helpful, and flexible. You can discuss everything and always feel valued and well taken care of. This... もっと見る

企業が回答しました

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Excellent customer service! I had an issue with a return and refund, but everything was handled perfectly. The team was extremely helpful, understanding and solution-oriented. Really happy wi... もっと見る

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5つ星のうち1の評価

Beställde skor efter reklam på Instagram men fick fel storlek. Beställde stl 41 och mottog stl 44. Försökte ringa kundservice men telefonnr saknades. Mailade kundsupport och bad om ett byte... もっと見る

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連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

214件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 67%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(214)

過去12か月のレビュー数: 151件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Ordered in April 2025

Ordered in April 2025, the jeans you see in every ad.

The jeans is quite good.

Now I wanted to reorder.

The price is up for over 40% compared to my last order.
What was with your slogan a good pair of jeans for a fair price?

2026年4月24日
自発的なレビュー
5つ星のうち5の評価

Ordered 2 pairs of jeans

Ordered 2 pairs of jeans, both size Large. One was accidentally sent to me in size X-Large so I emailed C’est customer support and the next day a very friendly and helpful person at the company responded to fix my order. The pair that was correctly sized is one of the most comfortable pair of jeans I’ve ever put on. Amazing quality and feel. I will definitely order more from them just from their professional and friendly customer service alone.

2026年4月14日
自発的なレビュー
5つ星のうち1の評価

Finally purchased two pair of new…

Finally purchased two pair of new jeans, usually I go for cheap H&M jeans or similar but I thought I was gonna go for more expensive once that holds longer.

After the first day the seems in the backpocket completely failed and my underwear was showing. I got a new pair because they said it was due to production errors or similar. Next pair, exactly the same thing happened two days after i got them.

The other pair I bought was way too big even though I followed the recommendations at the website.

As a "sorry" they offered 15% discount on my next purchase. Not even my cheap jeans are this poor in quality. Will not return and not recommend it to anyone sadly.

2026年4月15日
自発的なレビュー
5つ星のうち1の評価

Extremely high shipping

Extremely high shipping, added extra fees (I complained and they refunded one), but it’s been months and I never received my product and have yet to hear from them. I will change my review if they make it right, but as of now I recommend steering clear of this company!

2026年4月3日
自発的なレビュー
5つ星のうち5の評価

Great return policy

I bought jeans too big. Had no problem with the return and got the right size. Unfortunately, the brand label on the back had a defunct. I sent a picture and got to keep the pants whilst getting a full refund to buy a new pair. The jeans themselves are so damn comfy I immediately ordered them in 3 different colors. Best fitting jeans I got in a long long time and extremely customer friendly! Awesome brand!

2026年3月29日
自発的なレビュー
5つ星のうち5の評価

Support

Ordered two pants from them, the size didnt fit and I had to make an exchange. The exchange were easy and went smoothly thanks to Zuzanna on their support team. I will order from C’est normal again. Their pants are great!

2026年3月25日
自発的なレビュー
5つ星のうち2の評価

Ripoff in the return policy

Ripoff in the return policy. Return shipping only possible via UPS for 9,90 Euro deduction from the refund, which is 10% of the sum for the actual pants I ordered. Material itself good, but fit is very bad. Came in a cheap plastic wrap, way below expectation.
Would never order here again. Ever.

2026年3月21日
自発的なレビュー
5つ星のうち5の評価

Kvalitet og kundeservice

Har handlet mye klær her, og er veldig fornøyd med kvaliteten å komforten.
Jeg har valgt feil størrelse noen ganger, men kundeservice har vært fantastisk hjelpsomme, og fikset både retur og ny vare.

2025年9月17日
自発的なレビュー
5つ星のうち5の評価

I recently bought a pair of carpenter…

I recently bought a pair of carpenter trousers as well as a couple of T-shirts. I forgot to check the sizing (check out the sizing guides on their website) and ordered a size too large. No problems with quick and easy exchange with great service and have now received my awesome new threads that look and feel great!

2026年3月10日
自発的なレビュー
5つ星のうち5の評価

The best jeans i've ever worn

The best jeans i've ever worn. I don't wanna wear anything else.
Their oversized t-shirts seem super great quality. The only thing i'm not hype about is the shoes. I've had the 2.0 shoes for 1-2 years and used them alot because they look really nice and go well with alot. But they dont support my narrow flat foot the way i could hope for.
I don't understand all the "scam" posts.

2026年2月7日
自発的なレビュー
5つ星のうち5の評価

Straight Cut jeans - excellent!!!

Yes I am a real customer and not of these other bot ”reviewers” trashing C’est Normal.
I bought a pair of the Straight Cut dark blue jeans from C’est Normals website. One of the easiest, quickest sale experiences I have had. Extremely quick delivery and the jeans themselves? Well they are fantastic. The stretchy, resilient material is perfect. They are smart yet super relaxed, great for my lifestyle. I feel confident and comfortable in these jeans. So much so I bought a duplicate pair a couple of months later. Both pairs are excellent.
Thank you C’est Normal, you have created some of the best jeans ever!

2026年1月19日
自発的なレビュー
5つ星のうち1の評価

Cheap quality hidden behind hype and influencers

Absolute trash experience.

The designs look okay, but that’s the only positive. The sizing is completely off, I have a normal, athletic build and nothing fits properly. The quality is shockingly bad, honestly comparable to Temu, Shein or Alibaba, yet priced like something premium. Cheap materials, poor finish, and nowhere near worth the money.

Customer service is beyond useless. I returned my items and its taking forever for them to even acknowledge receiving the package. No updates, no clear communication, and zero sense of professionalism. Easily the worst customer service I’ve ever dealt with.

What makes this worse is the marketing. Instagram ads push this brand as high-quality and premium, which is simply misleading. I’ve followed Jon Olsson since his skiing days and expected much better. That trust is gone. This brand feels like pure hype, influencers and a big name covering up a low-quality product and a badly run company.

If I had checked Trustpilot beforehand, I would never have ordered. Learn from my mistake and stay away.

2026年1月8日
自発的なレビュー
5つ星のうち5の評価

Bought the beige 2.0 shoes

Bought the beige 2.0 shoes. Extremely comfortable as advertised. Right to the size. And wide which is important for me. Arrived in a week (Christmas break) but it is ok.

2026年1月6日
自発的なレビュー

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