Delhivery レビュー 1,497

Delay by more than 10 days,till not received order.raised complaint many times,no response from customer service.order should come from just 150 kms distance.ordered medicine online, neither order delivery not refund from hospital

The delivery service is extremely poor. He wasted so much of my time. I was in a meeting today, and I had to step out and guide him for 20 minutes, yet he still couldn’t reach the location. On top of that, he lied to me saying he had already arrived when he hadn’t. His attitude while speaking was very rude and unprofessional. He even said that he never rings the doorbell, never asks customers, and does not go to their homes. Because of this, I even had an argument at home, as he falsely claimed he had come when he actually didn’t. This kind of behavior is completely unacceptable.

Delivery courier service most worst courier in india it takes time 15-20days to deliver the percel ,there is no update msg from their side,they don't provide any massage also very bad service,I had to do ccomplaint many times through their customer care service

I had one of the most frustrating delivery experiences with Delhivery.

My shipment was stuck at the Kottayam hub from 12 April with no meaningful tracking updates. After multiple follow-ups with customer support (who kept giving generic responses), the delivery agent finally came to my house with the package.

However, even at my doorstep, he was unable to deliver it because his app showed “pending – do not deliver”.

So the package literally reached my address, but Delhivery’s internal system blocked the delivery.

This is not a normal delay. This is a serious operational failure where the system prevents delivery even when the shipment is ready.

Customer support was unhelpful throughout and kept repeating the same scripted responses without actually resolving the issue.

If this is how deliveries are handled, I would strongly advise others to be cautious before choosing Delhivery. Even when your package arrives, there is no guarantee it will be delivered.

My experience with them has been good most of the times.

Total trash of a logistic company and I would say the Kolkata is the worst. Basically, as per my personal experience the Kolkata Bengali delivery agents are so bad in their behavior its like talking to hooligans. I have actually never faced such rude behavior in Mumbai or Bangalore. Wonder why companies even opt for Delhivery to deliver their products to their cutomers!

The package reached final delivery station and out for delivery. My residence is very near to the courier office.IT took 4 days for them to deliver the package. The phone numbers they gave are fake and did not work. Horrible experience with DELHIVERY COURIER.

India number 1 deleyed Delevery service,,, too weak party,, no response for customer,, no have any phone number for customer care,, I say don’t tuch this company,, a big zero management

1. Delivery Delays
The reviewer claims that shipments take 10 to 15 days to arrive. In the modern logistics industry, where "express" or "standard" shipping is usually expected within 2–5 days, a two-week wait is considered a significant failure.

2. Risk of Non-Delivery
The phrase "some time not deliver" suggests that the company has a history of losing packages entirely or marking them as delivered when they haven't reached the recipient. This is the "red flag" for any customer, as it implies a lack of security for their goods.

3. Service Quality
By calling it "verry verry worst service," the user is expressing extreme frustration, likely due to:

Poor Customer Support: Difficulty reaching a human to track the package.

Lack of Transparency: No updates or incorrect tracking information.

1. Delivery Delays
The reviewer claims that shipments take 10 to 15 days to arrive. In the modern logistics industry, where "express" or "standard" shipping is usually expected within 2–5 days, a two-week wait is considered a significant failure.

2. Risk of Non-Delivery
The phrase "some time not deliver" suggests that the company has a history of losing packages entirely or marking them as delivered when they haven't reached the recipient. This is the "red flag" for any customer, as it implies a lack of security for their goods.

3. Service Quality
By calling it "verry verry worst service," the user is expressing extreme frustration, likely due to:

Poor Customer Support: Difficulty reaching a human to track the package.

Lack of Transparency: No updates or incorrect tracking information.

The delivery partner in Handwara, Kupwara is one of the worst service providers. Despite parcels being scheduled for doorstep delivery, they often force customers to collect shipments from their office location. This creates unnecessary inconvenience and additional expense for customers.

Additionally, the staff lacks professionalism in their communication. Their behavior is often rude and unresponsive, and they do not handle customer interactions appropriately. Customers are left with no option but to spend extra money and time to pick up their parcels. Today I have paid extra Rs. 1000 to pick up my parcel from their office

Very poor service ,end employee also not supported , I have 2 times experience both time disapooint,they haven't proper channel to deliver only reason
Very worst option of delhivery courier

Worst delivery and the delivery agent behaviour is extremely unprofessional. OrderId 101784100759060 delivered today by agent behaviour was worst

The delivery of my parcel was very badly delayed. I got a message that the parcel was out for delivery at 10.30 in the morning. I waited in vain until 6 pm. I had to postpone several important engagements of mine. I rang up the delivery person whose number was given thrice, but everytime it was engaged. When I was about to leave my house at 6 pm, he arrived and I confronted him and asked him why he didn't lift the phone. I had to tell him that my engagements got very badly delayed because of him. He didn't even care and instead he replies..So what do you want me to do? Very rude reply. Worst service from Delhivery. I would not recommend this platform to anybody

Worst service provider ,Without delivery they return the product

I'm Aman Gupta from Banda up
Ye ek fake courier sarvice hai plz koi bhi kisi bhi tarah ka shipment na ap le aur na hi ap kre
Is company ke jitne bhi employee hai sb madar chod hai hai koi kisi ki nhi sunta na hi phn udata hai sale bangi kahi ke

Poor Service & Unprofessional Handling ⚠️

We faced a serious issue of wrong product delivery and missing medicines. Despite providing all necessary details, the response has been unsatisfactory and responsibility is being avoided.

Instead of resolving the issue, excuses are being given regarding policy limitations (liquid items), which is unacceptable when items are clearly missing.

Highly disappointed with the service and support. Not recommended for handling sensitive shipments like medicines.

We are now proceeding with a formal complaint on the government portal.

🚫 Use their service at your own risk.

today i had to reiecve a package and at the last moment said delivery failed, btw this is the third time for me having similar experience that why i am writing the review out of frustation
Poor service, poor communications

There customer support is like a hell
No proper answer. And no option to talk with expert. Such a cheap behaviour i never seen any other couriers.