Durian Furniture レビュヌ 

293
•
TrustScore 5段階評䟡の4

4.2

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

I bought this chair for my home office,and it's been a great choice.The high back provides excellent support during long work hours,and the seat is comfortable even after extended use.it looks profess... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I expected the chair to lock at different levels since the website said the chair has synchronised locking .. the fact that it locks only in one position was surprising .. these terminologies which... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I purchased the Durain Ergonomic Chair model name Robust, which is very good value for money.It has very comfortable cushioning on the seat & the backrest. It has adjustable seat which you can use it... もっず芋る

5぀星のうち5の評䟡

After a long search for the right furniture, I stumbled upon this incredible store. The selection was overwhelming in the best way possible, with so many beautiful options. The staff took the tim... もっず芋る

䌁業情報

  1. 家具補造業者

さたざたな倖郚゜ヌスから提䟛された情報

Buy branded quality home & office furniture at Durian store. Find the most stylish and affordable sofas, beds, tables, office chairs & desks online. Shop Now!


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4.2

ほが満足

TrustScore 5段階評䟡の4

293件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 33に回答しおいたす

通垞1カ月以䞊経っおから回答

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(293)

過去12か月のレビュヌ数: 13ä»¶

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5぀星のうち5の評䟡
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち4の評䟡

Strong and durable chair

Strong and durable chair. Lumbar support only works vertically but not horizontally as shown in images.

2021幎2月27日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thanks so much for your feedback! We’re really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.

We've taken your feedback and will definitely work to include your recommendations.

Thank you again for taking the time to share your experience and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち1の評䟡

Wrong chair was sent

Wrong chair was sent. I had ordered two same chairs but two different chairs were delivered. While this isn't expected but even being considerate towards human error, my pain point is not the wrong product delivery but rather the overall handling by the company.

No company representative ever contacted for assembly after the first set of parcels were received.

Upon returning the wrong chair from my side, no update was given for more than 2 weeks. Was left completely clueless on the status of when would the pending chair be delivered. So much so in the name of a branded experience!

On sending a simple complaint email to customer care team while following up on pending chair, there was no courtesy to even respond per return mail. Very strange practices!

Then, the chair that has finally been replaced after a delay of over 3 weeks, turns out to be having a faulty screw positioning. I spent precious 2 hours (after having fixed the chair that was previously returned), it's effort again gone in vain.

By the way, upon getting the pending chair, I had again waited for 2-3 days, thinking that after the first bad experience, probably the company would try to pacify the customer and at least send someone to assemble the chair but not the case.

Overall, repeated set of poor experiences. I am so annoyed that keeping the chair would remind me of horrible experience. It is in mutual interest that the company arranges to get the chairs back and simply refund my money.

2021幎2月25日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thanks for taking the time to share your valuable feedback with us.

I have passed your thoughts on to the team and we will definitely work to include your recommendations.

Thank you again for taking the time to share your experience and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち5の評䟡

Excellent product

2021幎2月23日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち5の評䟡

Very good quality chair

2021幎2月20日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち4の評䟡

Exceptional Services offered by Durian


Exceptional Services offered by Durian .
There were some hiccups in delivery due to the delivery agent but Durian handled it extremely well in a very proffesional manner .
Thanks for the Services .

2021幎2月19日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thanks so much for your feedback! We’re really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.

We've taken your feedback and will definitely work to include your recommendations.

Thank you again for taking the time to share your experience and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち5の評䟡

Very comfortable as expected nice


Very comfortable as expected nice customer service

2021幎2月15日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち5の評䟡

The staff was helpful and the showroom


The staff was helpful and the showroom decently organized for a nice customer experience

2021幎1月30日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち5の評䟡

Good experience

Delivered on time, competent and polite technician for assembly. Solid wardrobe.

2021幎1月30日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち4の評䟡

Furniture is good but delivery was late


Furniture is good but delivery was late and no communication

2021幎1月30日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thanks so much for your feedback! We’re really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.

We've taken your feedback and will definitely work to include your recommendations.

Thank you again for taking the time to share your experience and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち4の評䟡

Product is good and as per description.

Product is good and as per description.
Installation and delivered as promised.

2021幎1月29日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち2の評䟡

Bad Experience even after spending on higher side.

1st I ordered Durian Chair from pepperfry and I got a manufacturing defect chair. Than again I ordered the same chair directly online from Durian, again I got damaged chair. Than 1st the handle was changed, than there was issue in base, again base was changed and finally than handle which was changed was of different design than other side handle and still it is pending. It's almost 1 month I think one by one parts are changing. Now tell me if you be on my side what you will do. I spent around 10K in Durian because of brand image and what I have got?

2021幎1月25日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.

We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.

Thank you for your patience and we hope to see you again.

Regards
Team Durian

5぀星のうち1の評䟡

The quality and comfort is not great

The quality and comfort is not up to the expectations which I was looking from Durian

2021幎1月22日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thanks for taking the time to share your valuable feedback with us.

I have passed your thoughts on to the team and we will definitely work to include your recommendations.

Thank you again for taking the time to share your experience and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち1の評䟡

The chair faired very poorly on


The chair faired very poorly on ergonomics.
I contacted the support team as well but did not hear from them.
Really expected better product and service.

2021幎1月18日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.

We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.

Thank you for your patience and we hope to see you again.

Regards
Team Durian

5぀星のうち5の評䟡

Praveen

Timely delivery, Good product comfortable to us

2021幎1月9日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

5぀星のうち4の評䟡

Good product

Chose the product after much deliberation and found the height to be lower than advertised. Packing needs to be improved as a part was received broken although replaced while installation. Overall a good product.

2021幎1月4日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thanks so much for your feedback! We’re really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.

We've taken your feedback and will definitely work to include your recommendations.

Thank you again for taking the time to share your experience and we look forward to seeing you again.

Regards
Team Durian


5぀星のうち5の評䟡

Happy with my order and your service

The chair has been delivered and installed. Your service is excellent. And, the chair is ergonomic.

Order ID : D#23088

Rishi Chadha
(M) +91 9986014093

2021幎1月3日
Durian Furniture ロゎ

Durian Furniture からの回答

Dear Customer,

Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Regards
Team Durian

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