I bought this chair for my home office,and it's been a great choice.The high back provides excellent support during long work hours,and the seat is comfortable even after extended use.it looks profess... ãã£ãšèŠã
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I expected the chair to lock at different levels since the website said the chair has synchronised locking .. the fact that it locks only in one position was surprising .. these terminologies which... ãã£ãšèŠã
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I purchased the Durain Ergonomic Chair model name Robust, which is very good value for money.It has very comfortable cushioning on the seat & the backrest. It has adjustable seat which you can use it... ãã£ãšèŠã
After a long search for the right furniture, I stumbled upon this incredible store. The selection was overwhelming in the best way possible, with so many beautiful options. The staff took the tim... ãã£ãšèŠã
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Buy branded quality home & office furniture at Durian store. Find the most stylish and affordable sofas, beds, tables, office chairs & desks online. Shop Now!
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Mumbai, ã€ã³ã
- www.durian.in
4.2
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The headrest is not at all stable andâŠ
The headrest is not at all stable and is creating headache
2021幎5æ2æ¥
Durian Furniture ããã®åç
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
The back rest is tilted towards theâŠ
The back rest is tilted towards the left.
Otherwise, the chair is fine
2021幎4æ27æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks for sharing your feedback. We are sorry your experience didnât match your expectations. It was an uncommon instance and we will do better in the future.
Our team will get in touch with you and work with you to resolve this as quickly as possible.
Thank you for your patience and we assure you that we will make things right and deliver the excellent experience we are known for.
Regards
Team Durian
-----------------------------------------------
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
Services need to be improvementâŠ
Services need improvement particularly communication with customer must be clearer and in better way, specially in case of material delayed, due to whatsoever be reasons, otherwise regarding quality "Durian"is unbeatable and no other competitor is even closer to "Durian"
Its a real Value for Money
2021幎4æ26æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks for taking the time to share your valuable feedback with us.
I have passed your thoughts on to the team and we will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
The chair is good & value for money
The chair is good & value for money. I didn't get a free installation & demo aa promised while ordering, but the instructions & videos were provided on mobile phone by the executive and I was able to assemble it. Regards and thanks. Dr. Rahul Rao
2021幎4æ25æ¥
Durian Furniture ããã®åç
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and weâre really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Pathetic Service and Customer Care
Just had a super bad experience with Durian. Never I am gonna buy products from onlime.store. Such a long delay in delivery,.no communication, no support from call centre, chat, etc. Had to call, email, message dozens of people but no one were supportive.
2021幎4æ24æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks for taking the time to share your valuable feedback with us.
I have passed your thoughts on to the team and we will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
pathetic service : Fraud
ear Durian Team,
It has been the worst experience that even after more than 2 months my problem is not solved. Ticket No# 14907.
I was having patience so far that my problem would be solved. i paid in full for a defective material. Is this Durain furniture is for. I will wait for this week only, if not solved you will see this complain flying on twitter and other social media for the fraudulent activity by Durain team.
I have received a defective desk. 2 parts of it has a crack and the slider is not working properly. The delivery person convinced us that it will get changed. He had also sent the pictures of the defective parts to Mr. Shivam. Also Mr. Shivam from Durian ( 9644415742 ) confirmed that the defective part would be changed.
Till now, i do not have any update. It seems that Durian has duped me with the defective piece. Can you help me get the fresh piece which i have paid the money for.
order no. : D#24581
Now I need a complete replacement.
Regards, Rahul Chandra ( 9709018602 )
2021幎4æ15æ¥
Durian Furniture ããã®åç
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
The quality of the recliner sofaâŠ
The quality of the recliner sofa purchased is very good. Delivery was done quickly.
I would have preferred if it was mentioned that it is made in china. I thought it is made in India.
2021幎4æ14æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks so much for your feedback! Weâre really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Quality is good only problem is noâŠ
Quality is good only problem is no option to set back inclination.
2021幎4æ13æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks so much for your feedback! Weâre really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Durian Furniture ããã®åç
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and weâre really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Worst product I ever purchased!
!!!!!! IMPORTANT !!!!!!
I got a sofa set and 2 beds from durian. And trust me I did nothing else but cry after making this purchase.
I have got my sofas repaired twice in 2 years. And the quality of bed is also bad. The wooden frame structure of the bed is too weak. Had to get that repaired too.
NEVER EVER EVER! buy anything from here. I think repairing their own products is one of their money making strategies.
2021幎4æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Durian Furniture ããã®åç
Dear Customer,
Thanks for sharing your feedback. Weâre sorry your experience didnât match your expectations. It was an uncommon instance and weâll do better in the future.
We would need additional details regarding your order to resolve this. So please contact us at customersupport@durian.in or call our team at 9167990044 and weâll work with you to sort this as quickly as possible.
Please contact us at customersupport@durian.in or call our team at 9167990044 and weâll work with you to resolve this as quickly as possible.
Thank you for your patience and we assure you that we will make things right and deliver the excellent experience we are known for.
Regards
Team Durian
Terrible experience
Terrible experience. This is the 2nd time i had purchased chair from Durian & it has disappointed me. How should one feel when the chair arrives only in the upper half part & the bottom half is missing & you have this kept in your house for 10 days? How should one feel when the newly purchased chair starts to fall apart in pieces & to get it sorted you have to wait for almost 14 days? This is surely my last purchase from Durian & i'll make sure i will not recommend it to anyone i know.
2021幎4æ1æ¥
Durian Furniture ããã®åç
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
Good Quality Furniture
I bought Vectra MB chair. Ergonomics wise I would rate it 7/10. Quality wise 9/10. Could have used soft plastic material on hand rest. Otherwise all good.
2021幎3æ31æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks so much for your feedback! Weâre really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Meh. If you want to feel good about what you are buying then maybe. The material is great and installation was excellent but overpriced
The make and material is good enough. Why 3 stars? The chair already has an open stitching.
2021幎3æ29æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks so much for your feedback! Weâre really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Chair is fine but some problems
1. delivery and installation should be on the dame date
2. The plastic circular cap which is placed under gas lift is of cheap plastic grade and was found broken/cracked during unboxing.
2021幎3æ18æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks for taking the time to share your valuable feedback with us.
I have passed your thoughts on to the team and we will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Best place for furniture
Best place for furniture. Recently bought a pillow online and it was the best decision I've taken in years.
2021幎3æ11æ¥
Durian Furniture ããã®åç
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and weâre really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Delayed in delivery but installation isâŠ
Delayed in delivery but installation is very fast, product is also very good and durable, just need to improve delivery line
2021幎3æ9æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks so much for your feedback! Weâre really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Durian Furniture ããã®åç
Dear Customer,
Thanks so much for your feedback! Weâre really glad you taking the time to share your feedback with us.
Our team will get in touch with you and work with you to resolve this as quickly as possible.
Thank you for your patience and we assure you that we will make things right and deliver the excellent experience we are known for.
Regards
Team Durian
------------------------------------
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
Happy Customer
Durian is amazing, I had lost all hopes of the product getting fixed. But realized that Durian religiously tracks all product complaints. One of the day a gentleman Ashish called up, apologized for an open service complained, kept a track this my chair got fixed.
Good job Durian Team!
I am so happy that still someone is caring for customer satisfaction.
2021幎3æ5æ¥
Durian Furniture ããã®åç
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
Delivery is very slow and there is noâŠ
Delivery is very slow and there is no satisfactory reply from the Team.
Price is also in higher side
2021幎3æ2æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks for taking the time to share your valuable feedback with us.
I have passed your thoughts on to the team and we will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Neck support issues
Overall experience is good. There was a delay in installation. There is some issue with the neck support. It is not comfortable.
2021幎3æ1æ¥
Durian Furniture ããã®åç
Dear Customer,
Thanks so much for your feedback! Weâre really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
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