Company Staff were friendly but lacked commitment to my issues / faults on buying the used car. The whole experience I found lengthy and frustrating . I wouldn’t recommend or use Evans Halshaw again.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Company Staff were friendly but lacked commitment to my issues / faults on buying the used car. The whole experience I found lengthy and frustrating . I wouldn’t recommend or use Evans Halshaw again.... もっと見る
企業が回答しました
Purchase used BMW. Easy to reserve the vehicle from their website. Immediate response to arrange an appointment. Friendly cheerful greeting from Luke who was very helpful explaining what to expect dur... もっと見る
企業が回答しました
It was excellent from walking through the door meeting Brodie to booking me in and Jason and team doing a full service and repairs thankyou to you all
This was our first experience of buying a new car on finance. We were very lucky to be looked after by Jordan , he was very Knowledgeable, polite and patient with us dealing with our many questions. H... もっと見る
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
Southwell Road West, NG18 4TR, Mansfield, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought a Citroen c5x from here 5 weeks ago I was told there was a full service history with the car but I didn’t get any service records with the car. Also there was no rear parcel shelf. The salesman said he would sort this out he did nothing,so I tried to sort it myself but the firm they bought the car from(enterprise)said they could only confirm to me that evanshalshaw bought the car from them with 40340 miles onthe clock but if they got I touch with them they could supply EV WITHTHEHISTORY and inturn EV could email it to me. So I then spoke to 2xbuisness managers also and the salesman again. It feels like I am being ignored hoping that I will forget this and go away I can assure you that I won’t. I have got all the E mails that I have sent and got a reply to I’m sure they are trying to get out of replacing the parcel shelf and can't be bothered to get the service history for me
You're comments please

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Was a very easy experience with buying a car with Citroen motors . Anthony was very helpful and was thorough throughout the whole process .

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Anthony was very helpful in assisting us buy our new car, really pleased with his time and explanation of everything we needed to know.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Great customer service with Anthony - informative and supportive.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
From start to finish, service was first rate. Anthony did a great job. Super easy

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
An excellent service , straight forward with information, no pressure on extras , both Lewis and Ant were exceptionally professionals and very helpful with the service they have provided 10/10 for them

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Anthony was very helpful and we are very pleased with the car.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Everyone is so helpful and professional. A rare experience in that they never pressure sell or carry out unnecessary work.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
I can't comment on anyone except Jordan, but I have to say how good he is. I told him what I was looking for & he listened to me advised me on a suitable car. He went through all the pros & cons & I didnt feel pressed to make a decision. I've been & picked it up today & he said if there is absolutely anything to call him. He was very knowledgeable & I would recommend anyone going there to ask for him.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Came down from scotland to purchase a car, dealership was excellent and staff were great, especially Anthony who dealt with my car purchace, gave me all the information I needed and cant thank him enough for his help

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
The salesman, Anthony Norman was brilliant, very knowledgeable, courteous and patient, he answered all our questions thoroughly, making the whole process easy.He is a credit to the company, thank you.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Excellent service from start to finish by Anthony - could not be more pleased. He has been patience, honest and a great communicator throughout the process of buying a first used car for our daughter. Highly recommended and grateful - many thanks!

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Very poor customer service from such a large established dealership. I made 2 online enquiries about a car and on both occasions was totally ignored, no response or call back. They just lost a sale from me, as I would have more than likely have purchased the car if I had gotten a response. I then made another enquiry about the exact same type of car with a small independent dealer, and they responded almost instantly, with a friendly and very helpful manner. A note to Evans Halshaws, if you want sell cars, respond to enquiries!!!

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
What an easy experience we've had buying a used car from Evans Halshaw. Having done our research we knew the exact car we wanted and travelled an hour to the showroom where Anthony couldn't have been more helpful. Staying well beyond closing time we were able to test drive and negotiate a satisfactory deal into the evening. No pressure selling of ad-ons although we chose to include several of them and were able to spread the cost (thank you). Between doing the deal and collecting the car a few days later Anthony was happy to communicate on his days off and answered various queries quickly and efficiently. I'd buy from here again.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
Car booked in for Airbag recall but was messed around from day one with regards booking the appointment and they cancelled the appointment because they ran out of stock, poor planning and management on their part.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
I saw the car I wanted on Autotrader on a Sunday, it was exactly what I wanted so there was no real selling involved on the salesman's part (Charlie) so it was easy for him!! Monday the car was paid for Charlie had it delivered 3 hours away to me on the Wednesday. Turn around was very quick which is what I wanted, I had a private plate on my old car and they were great about not selling it until the plate transfer had gone through. Only slight criticism, it would have been nice to have a courtesy call asking how I was getting on with the car and did I have any concerns. But apart from that very happy indeed and when it comes to changing if they have the car I want again I would definitely go back there.

Evans Halshaw - Citroen and Vauxhall Mansfield からの回答
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