EvenGreener レビュー 1,272

Easy to order. Product as described.

Your customer service team responded very quickly to a complaint regarding the local courier

Good selection of reasonably priced water butts. Fast and efficient delivery.

A missing item for the water butt was delivered quickly.

The composter is lovely (although it proved fairly difficult to assemble). The problem I had with my order, was with the sieve that I had purchased at the same time. It arrived damaged and un-useable. Despite trying to return it however, and have it replaced,

Great water butts. VG quality, ordering and delivery very straightforward.

Excellent product. Well moulded and includes all you need either to couple it to an existing water butt or connect it to a downpipe. All we need now is a little rain!

Delivered on time and very useful item gift for my daughter she is delighted with it

Quick, well packaged delivery and goods as described. Cannot fault the service, many thanks.

First delivery was damaged in transit due to inadequate packaging for the rigours of DPD delivery. Excellent recovery with next day re-dispatch and well packaged second time around. Happy to recommend for customer service.

The two Harcostar water butts I ordered were delivered promptly, well packaged and exactly as ordered with all the linking hoses present.
They are to replace two butts - exactly the same - which have lasted nearly thirty years.
They will outlast me!

Great products, good price compared to other suppliers and speedy efficient delivery.

A great range of products and good delivery.
I have bought quite a lot from this company over many years and never had any problems. The only thing which stops me giving a 5 star rating is the cost - their prices have increased dramatically over the years, but that said, they are in line with other suppliers.

Good product and delivered on time. Value for money.

Quickly delivery of two water butts. Water butts will do the job but were scuffed and one had water in it. Also no washers on one of the taps. To be fair I did not contact the company about the issues so don't know how they would have responded. The butts
were cheap enough so I used a washer from something else. It was too much bother to arrange for them to be sent back as they are serviceable

Bought a composter base. They said 3-14 days for delivery. It's been 16 days and not only has it not turned up but it hasn't even been shipped. Messaged them twice now and have been ignored both times. Con site.

I have spent last two weeks since before 01/07/24 trying to contact this firm without success. They do not reply to the phone calls, left messages or emails. I can only assume they have gone bust or they don’t want any orders.

I ordered 3 products on the 19 June, but only 1 arrived. Still waiting for my missing goods :(

I chased up the company and was told that a ‘system error’ had caused an issue at the warehouse, but that they would ‘rectify’ the situation.

Unfortunately that message was sent to me on the 24th june - 8 days ago. Since then I’ve heard nothing, and the company are now failing to answer calls & emails.

Awful experience with this company - I placed an order a month ago and have received nothing.

Have tried emailing and have received responses, but they've been very delayed. I've been promised tracking details and delivery updates, but have received nothing. I've just tried calling and had to leave a voicemail.

Please sort out your customer experience as it's probably the worst I've dealt with - I'm going to keep trying to reach this company for a refund. It's ridiculous to be out of pocket and not even have the product I've paid for, with absolutely no explanation or communication.