FIYAH Jewellery レビュー 

302
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... もっと見る

5つ星のうち5の評価

My gift of a ring arrived extremely quickly, well packed and the ring looked even better in reality than on the website. This is my 3rd purchase from Fiyah and I find their pieces very personal

5つ星のうち5の評価

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... もっと見る

5つ星のうち1の評価

Adjustable feather ring poor quality Not meant to be worn everyday? I have 3 other rings I wear everyday never went out of shape ? Alot of money for no customer service I never adjusted this rin... もっと見る

企業が回答しました

企業情報

  1. 宝石店
  2. ・
  3. 宝飾デザイナー
  4. 宝石商

当該企業による記述

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


連絡先

4.5

優良

TrustScore 5段階評価の4.5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(302)

過去12か月のレビュー数: 35件

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5つ星のうち5の評価

Fantastic Customer Service

I purchased a ring nearly 2 years ago and it sadly snapped in half. Contacted Customer Services (Ellie) to see what they could do. A photo and date of purchase was requested and It was out of the 12 mth warranty. I was offered a 25% discount on a new purchase. I opted for a more expensive ring and the discount was still applied. She even filled out the order and delivery details for me. Excellent, swift and professional customer service and excellent product. Why aren't all companies like this?

2022年11月11日
自発的なレビュー
5つ星のうち5の評価

Amazing!

I ordered a feather ring for my friend in June and it was so beautiful I had to buy one for myself as well. It was beautifully packaged and Wendy was so helpful when I had some questions. I will definitely buy from FIYAH again!

2022年6月13日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Jennifer

Thank you for leaving this excellent review.

We are so pleased that you love your ring, and we hope your friend does too!

Best Wishes

Abbi

5つ星のうち1の評価

very disappointed with quality and customer service

***Fiyah have replied to this review but are being very disingenuous saying the customer service team have dealt with it indeed they have just not to MY satisfaction as they have basically saying tough suck it up!. I reiterate my earlier review I personally would not purchase from them again and certainly would not recommend them to anyone ******

I have purchased a number of items from FIYAH both as gifts for my daughters and as birthday gifts for family members and friends although the jewellery looks lovely unfortunately the quality is not what I expected ,my daughter only wore the ring on special occasions and with covid these were few and far between so it was rarely worn she put it on the other day and the ring split in two so I would not be recommending them if you intend jewellery as a gift or to last better buy some cheap costume item for half the price .

2022年8月30日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Joan

Thank you for sharing your review.

I am very sorry that you feel this way, II can see that this issue has been dealt with by our customer care team, please get back in contact if we can help you any further.

Best wishes

FIYAH

5つ星のうち5の評価

Absolutely love the feather ring

Absolutely love the feather ring. I've bought it for my daughter as a b'day present and just know she will love it too. The packaging with the feather was a lovely special touch. Super quick delivery too. Thank you. 😊

2022年7月9日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Brenda,

Thank you for this 5-star review.

We hope your daughter has a wonderful birthday, and that she loves her ring!

Best wishes

Abbi

5つ星のうち1の評価

FEATHER RING

After purchasing a feather ring as a gift it snapped in half. This was replaced with no problems however another month later and the replacement also snapped. Cheap / faulty products I wouldn’t recommend buying a ring from this company.

2022年7月9日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Laurence,

Thank you for your review.

We are extremely sorry that your ring broke twice - this is very unusual.

What usually causes adjustable rings to snap is over adjusting them. We recommend only adjusting your ring once to perfectly fit the desired finger, so that you can take your ring on and off without adjusting it - just like how a normal ring is worn. If the ring is adjusted and reshaped each time this is worn, this can weaken the structure of the ring causing this to snap.

We take your feedback seriously and are looking to add more information onto our website about adjusting our rings.

Best wishes

Abbi

5つ星のうち5の評価

Love my feather ring

Love my feather ring, the packaging was beautiful, i never take it off , perfect gift for any occasion

2022年4月9日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Nicole,

We are so happy that you love your feather ring, thank you for taking the time to leave a 5-Star review.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

I've bought four of the feather rings

I've bought four of the feather rings. They are lovely, very quick delivery too.

2022年4月6日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Gyllyan,

Thank you for your great review, I am so happy to hear how pleased you are with your rings!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Really happy with the ring I purchased

Really happy with the ring I purchased, it fits really comfortably and the transaction was easy and smooth.

2022年4月5日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Tania,

Thank you for your 5-star review, we really appreciate it! It is great to hear how happy you are with your ring!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

I ordered the silver ring

I ordered the silver ring. I was unsure of what the quality would be. I am extremely pleased! The ring is lovely and the presentation was beautiful!

2022年4月4日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Slavica,

I am so glad to hear how pleased you are with your ring, thank you for leaving such a great review!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

I received my ring today

I received my ring today, I absolutely love it,

2022年3月31日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Debbie,

Thank you for the positive feedback, it means a lot to us! I am so happy to hear that you love your new ring!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

My feather ring

I was very very happy on receiving my beautiful feather ring. It's a delight to wear such a pretty piece of jewellery and also the meaning. It arrived at expected time (Australia) and packed well. Will love this for a long time and will highly recommend.

2022年3月31日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Gladys,

Thank you for taking the time to write such a lovely review. I am so pleased to hear that you're happy with your ring and that you received it so quickly!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Delivery very prompt

Delivery very prompt. My rings are fabulous thank you my granddaughters were over the moon with them .

2022年3月31日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Paula,

We really appreciate you leaving such a wonderful review, I am so pleased that your granddaughters love their rings!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Love it

Love it. It was a gift from my nan's grave

2022年3月30日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Lisa,

I'm so sorry for your loss, I hope you feel connected to your nan through your gift!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Beautiful

Fast delivery. Absolutely beautiful ring. I brought the ring after I lost my father who was the love of my life, and I'm so glad I did. Makes me feel like he is with me everyday 💙

2022年3月30日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Katrina,

Thank you for leaving such a lovely review. I am so sorry for the loss of your father. I hope you continue to feel connected to him through your new ring.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

I bought a ring and I would recommend…

I bought a ring and I would recommend this company. I would definitely buy from them again.

2022年3月29日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Joyce,

We really appreciate you taking the time such leave such a wonderful review. I am so happy that you are pleased with your ring, it means so much to us!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

I can’t say enough good things about…

I can’t say enough good things about this company. I purchased the feather ring and had an issue. I emailed customer service and Katie responded quickly and replaced my ring. Thank you again. Great company!!

2022年3月22日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Jean,

I am so pleased that you are happy with your product, and that Katie could help you with your issue. We really appreciate hearing from our customers, so thank you for taking the time to leave such a positive review.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Customer Service is perfect

Customer Service is perfect. I had a problem and it was resolved immediately. Nothing is too much trouble. Lovely feather ring. Highly recommend

2022年3月15日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Helen,

We really appreciate you leaving such a kind review, and I am so pleased that you love your ring and we were able to help with your problem.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Beautiful ring and exceptional service

I ordered my gorgeous feather plume ring in sterling silver and it was despatched the same day and arrived with me the following day. Exceptional service and love my ring❤️ It even came with a pure white feather and a lovely keepsake card, a lovely touch. The following day after my mum passed away(18 months ago) I found a pure white feather on my car door handle🤗😇 my mum always enjoyed a drive out🥰 so now I can wear this ring and know my mum is watching over me and guiding me😇 thank you so much FIYAH❤️from one very satisfied customer.

2022年3月10日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Rosalind

We really appreciate you taking the time to write this lovely 5 star review about the ring you ordered. I'm so sorry for the loss of your mum and hope that you will continue to feel connected to her with your new ring.

Best wishes

Olivia
FIYAH

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