FIYAH Jewellery レビュー 

302
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... もっと見る

5つ星のうち5の評価

My gift of a ring arrived extremely quickly, well packed and the ring looked even better in reality than on the website. This is my 3rd purchase from Fiyah and I find their pieces very personal

5つ星のうち5の評価

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... もっと見る

5つ星のうち1の評価

Adjustable feather ring poor quality Not meant to be worn everyday? I have 3 other rings I wear everyday never went out of shape ? Alot of money for no customer service I never adjusted this rin... もっと見る

企業が回答しました

企業情報

  1. 宝石店
  2. ・
  3. 宝飾デザイナー
  4. 宝石商

当該企業による記述

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


連絡先

4.5

優良

TrustScore 5段階評価の4.5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(302)

過去12か月のレビュー数: 35件

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5つ星のうち4の評価

loved my silver ring ordered a few…

loved my silver ring ordered a few years ago and wore it every day, so ordered a gold one! Delivery was a bit longer than indicated, but response was prompt and courteous. ...my ring actually arrived the next day after reaching out; I just needed to be a bit more patient. love it.

2022年3月9日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Rhonda

Thank you for taking the time to review our products and service. I'm so glad that you love our products enough to leave this kind 4 star review and that you had a pleasant experience with our customer service team. I'm so sorry that the delivery was not as advertised and thank you for bringing this to our attention.

Best wishes

Olivia
FIYAH

5つ星のうち5の評価

Hi just like to thank Fiyah for…

Hi just like to thank Fiyah for replacing my ring so so grateful great service

2022年3月9日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Elizabeth

Thank you so much for taking the time to leave this kind 5 star review on the service you received from the FIYAH customer service team.

Best wishes

Olivia
FIYAH

5つ星のうち5の評価

Not usually one to write reviews

Not usually one to write reviews - however after receiving incredible customer service today I have to comment on what a fantastic business this is.
My mother purchased a beautiful Fiyah Crystal Feather Ring as a gift in December, unfortunately it recently broke. However after contacting the customer support team, they were happy to send a replacement ring and were so quick, kind and helpful in their response. I would have no hesitation purchasing from this company in the future, their products are stunning and their customer service is exemplary. Thank you Fiyah… from a very grateful and very happy customer xxx

2022年3月9日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Claire

Thank you for leaving this amazing 5 star review about the customer service you received and thank you so much for you complements on our products!

Best wishes

Olivia
FIYAH

5つ星のうち5の評価

Thank you for your speedy reply and…

Thank you for your speedy reply and delivery of my 2 lovely feather rings these rings will bring us comfort as I just lost my husband to cancer and we all miss him so much thank you again excellent customer service x

2022年3月7日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Valerie

Thank you so much for this lovely 5 star review of our feather rings and service. I am so sorry for the recent loss of your husband and hope our rings do his memory justice.

Best wishes

Olivia
FIYAH.COM

5つ星のうち5の評価

My ring was purchased for an…

My ring was purchased for an anniversary gift. It arrived far quicker than anticipated and was beautifully presented. Very happy with quality of ring. Would purchase again happily.

2022年3月6日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Mel

Thank you so much for this incredible 5 star review and thank you for choosing FIYAH for such a meaningful gift.

Best wishes

Olivia
FIYAH

5つ星のうち5の評価

1st order never arrived so informed you…

1st order never arrived so informed you and a 2nd one was sent which I did receive. Thanks so much

2022年3月6日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Joce

I'm so sorry to hear that your original order never arrived, but thank you so much for leaving this lovely 5 star review.

Best wishes

Olivia
FIYAH

5つ星のうち5の評価

Feather ring

Lovely ring just be careful this is the second one I have had the first was a gift and replaced free of charge last year as stones fell out. The same thing happened again so I have bought this to replace it .

2022年3月1日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Carole

I'm so sorry to hear that the stones fell out of ring, but thank you for leaving this lovely 5 star review. I hope you will continue to use FIYAH in the future.

Best wishes

Olivia
FIYAH

5つ星のうち5の評価

I love the ring and thank you for…

I love the ring and thank you for sending it so quickly. It’s everything I expected.BEAUTIFUL

2022年2月20日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Eileen

Thank you for leaving this amazing 5 star review about your experience with FIYAH. I'm so happy you are pleased with your ring!

Best wishes

Olivia
FIYAH

5つ星のうち5の評価

Fantastic company !!!!

All service from Fiyah has been brilliant, I have used three times, very quick delivery, beautifully gifts, wrapped with care and excellent customer service - I bought the flame ring for my sisters birthday but then thought she might prefer the wave one, they said I could give to her and she can decide then I can return if necessary… great company, I will definitely use again and recommend. Thank you 🙏

2022年2月18日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi,

Thank you for taking the time to leave such a kind review. We are so happy that you are pleased with your order, we really appreciate it! I hope your sister had a lovely birthday!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Beautiful jewellery in memory

I have ordered many items from Fiyah in memory of family members. The Silver Plume ring, feather anklet, cross ring and hope ring all lovely.
Fiyah customer services are amazing. When a couple of the above items broke they sent me replacements - thank you because I love them.

Recently I ordered the Silver Crystal Feather ring as I lost my dad in December. It’s a beautiful ring - bit big but I was sent the Rose Plume Ring as it’s slightly smaller - thank you as both look fab.

Today, I received the healing wave ring. I ordered yesterday and received today. Which is beautiful, bit big but that’s ok it’s adjustable.
Arrived at the right time.

Thank you to all the Fiyah team that I’ve spoken to and who packaged my jewellery. Katie H and Katie F, and Ben to name a few.

I love your jewellery..
thanks Claire ❤️

2022年2月16日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Claire,

Thank you so much for leaving such a wonderful and kind review, it means so much to us to know that our customers are happy with our products and service.

I am so sorry for the loss of your dad, and I only hope that your new rings help you feel even more connected to him each and every day.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

'happy customer is a returning customer'

I purchased a beautiful 'Capricorn zodiac ring' for my wife's birthday from FIYAH. Unfortunately in a freak accident it became badly bent out of shape, when we reshaped it, we could see a small crack and were doubtful that the ring would keep its strength and fall off. I contacted FIYAH's customer support via email and within minutes they asked for a photo and then have kindly offered a FREE replacement!! I'm still in shock at what exceptional customer service I have received and my wife's smile was a great reaction to FIYAH's 10 out of 10 service. This world needs more companies like FIYAH that care about their customers, as they know and understand a 'happy customer is a returning customer'

2022年2月14日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Neil,

We really appreciate you taking the time to leave such a lovely review. I am so pleased that your wife loves her ring, and that we could help resolve your problem as best we could! Thank you so much for your custom.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Fantastic Customer Service-Received a gift of the Feather ring at…

Received a gift of the Feather ring at christmas and I love it so much I've ordered one for my friend.I Find the design helps immensely with my anxiety, the way its designed, I can twirl on my finger,I've seen other anxiety rings like this but none as beautiful,so maybe an idea for anyone suffering with anxiety. I know that's not the purpose of the ring but just a suggestion.
I want to commend the Customer Service Team,one of the best I've dealt with. I unexpectedly received a Customs bill (i'm in Ireland) and the Customer Care Team replied to my query almost immediately and processed refund with no problems at all. I want to mentioned Katie and Abbi who were lovely to deal with and very prompt with replies.
I'm eagerly waiting delivery and looking forward to my friends reaction. Wild definitely buy again. Great company and lovely staff to deal with.

2022年2月10日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Marian,

It is great to hear how much you love your ring and that it helps with your anxiety, I will pass this on to our product development team as this is a great idea for anyone who suffers from anxiety!

I am so sorry for the customs charge and so pleased that we could get this problem solved for you straight away. I am absolutely sure that your friend will love her ring as much as you love yours!

Best wishes

Abbi
FIYAH

5つ星のうち5の評価

Plume Ring. …

I bought my plume ring in memory of my late husband, I wear it everyday, I sent an email to tell them it broke, that was on Sunday, a replacement arrived in the mail this morning (Tuesday) I cannot fault their customer service brilliant. Would certainly recommend Fiyah. Once again thank you Katie.

2022年2月8日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Yvonne,

I am so sorry for the loss of your husband, he will always be with you!

Thank you for taking the time to leave such a lovely review, I am so pleased that Katie helped with your issue so quickly. It is so important to us that our customers are happy with our service!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

My rings were for My Grandson,he died…

My rings were for My Grandson,he died at 21. Very hard loss. Abbi was spot on with responses. I never order on line. Good service.

2022年2月7日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Kathy,

I am so sorry to hear about the loss of your Grandson and hope you will continue to feel connected to him with your new rings.

We really appreciate you taking the time to write such a wonderful review, and that Abbi could help you with your queries.

Best Wishes

Olivia
FIYAH

5つ星のうち5の評価

I have ordered 4 of the feather plume…

I have ordered 4 of the feather plume rings and a necklace - they are all beautiful and so meaningful! I wear my ring almost everyday and think of my brother and my best friend - lovely. The others have been well received as gifts. Quality products and great service!

2022年2月6日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Leigh,

Thank you so much for taking the time to leave a 5-star review, it is so important to us that our customers are happy and love our products!

I am so pleased to hear that your rings hold so much meaning to you and help you feel connected to your brother and best friend!

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Amazing customer service

Outstanding customer service, quick communication responses… I ordered the ring for my daughter’s birthday, did not arrive as expected so after 10 days I sent email, was told to wait longer, after 21 days sent another email, respond was quick, was told the replacement was shipped, the next day my original order arrived, so sent email to cancel the replacement order… again quick respond - was told to keep the replacement ring as apology for the delay! My daughter loves the ring! Would definitely recommend FIYAH to everyone!

2022年2月4日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Zofia,

Thank you for leaving such a kind review, it means a lot to us that we hear from our customers.

I am so pleased to hear that our customer service team helped with your issue, and that your daughter loves her ring!

Best wishes

Abbi
FIYAH

5つ星のうち5の評価

Great gift

Great gift, well crafted

2022年2月2日
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Kielly,

I am so pleased you are happy with our products, it means so much to us! We really appreciate you taking the time to leave a 5-star review.

Best Wishes

Abbi
FIYAH

5つ星のうち5の評価

Adjustable feather ring

Ordered the beautiful feather adjustable ring, amazing service and was delivered within 24hrs. You will not be disappointed. Will highly recommend this company and products.

2022年1月30日
自発的なレビュー
FIYAH Jewellery ロゴ

FIYAH Jewellery からの回答

Hi Helen,

I am so pleased to hear you love your ring, and that you had such a great customer experience. Thank you for taking the time to leave a 5-star review, it means so much to us to receive such positive feedback.

Best Wishes

Abbi
FIYAH

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