Fletchers Solicitors - Fletchers Manchester レビュー 

Fletchers Solicitors - Fletchers Manchester からの回答

2日前

Hi Christian,

Thank you for taking the time to leave such a positive review. We're please delighted to hear that Benjamin, Emma and Julie provided support, guidance and regular communication throughout your claim. Ensuring our clients feel informed and empowered to make decisions is a key part of the service we strive to provide, so we're really pleased this was reflected in your experience.

We will be sure to pass your kind feedback on to Benjamin, Emma and Julie. Thank you for your recommendation, and we wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年9月3日

Hi Pauline,

Thank you for taking the time to leave a review.

We're pleased to hear that you found our team helpful and that everything was explained clearly throughout the process. Providing straightforward advice and keeping our clients well informed is something we pride ourselves on, so it's great to know this was reflected in your experience.

We wish you all the best.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年8月26日

Hi Allison,

Thank you for taking the time to share your experience. We're pleased to hear that you found our team friendly and supportive throughout your claim, and it's good to know that you were kept updated every step of the way.

Thank you for your recommendation, it's hugely appreciated. We wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年8月4日

Hi Agyekumwaa,

We're so pleased to hear that you felt fully supported throughout your claim and that every stage of the process was clearly explained to you.

It's also fantastic to hear your kind words about our lawyers, reception team and everyone involved in your case. We pride ourselves on working together to provide the best possible support, and your feedback is really appreciated.

Thank you for placing your trust in us. We wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年8月3日

Hi there,

Thank you for your kind feedback. We’repleased to hear that you had an excellent experience with us.

We know that legal procedures can sometimes be complex, so it’s great to know that Saba took the time to explain everything clearly and patiently, helping you feel supported and informed. We’re also pleased that she was able to help bring your case to a successful conclusion efficiently, and she will be delighted to hear how much her support was appreciated.

Thank you for your recommendation and for taking the time to share your experience.

We wish you all the best!

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年7月23日

Hi there,

Thank you for taking the time to leave such a wonderful review!

We're so pleased to hear that Robert provided the support and guidance you needed throughout what was understandably a long and challenging claim. It's particularly pleasing to know that his approachable manner, availability and commitment to listening to your views helped you feel confident in making informed decisions at key stages of your case.

We'll also make sure to pass on your kind words with Noor Choudhury and the wider team. It's great to hear that you found everyone prompt, efficient and easy to engage with, and that you felt fully supported throughout the claims process.

Most importantly, we are pleased that you were delighted with the outcome achieved.

Thank you for recommending our services to others. We wish you all the very best for the future!

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年7月17日

Hi John,

We’re sorry to hear that you’re disappointed with the outcome and understand how frustrating this must be.

We would like the opportunity to look into your concerns further. We have sent you a request via Trustpilot for some additional details so that we can identify your case and review the issues you have raised. If you could respond, we would be very grateful.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年7月13日

We sincerely apologise for the prolonged wait and the lack of progress. We understand your frustration with the ongoing delays and infrequent updates. At Fletchers Solicitors, we always strive to provide the best possible service, and we would never want to add to what must already be a difficult time for you. We’d really like the opportunity to look into your concerns in more detail. However, we’re unable to locate your case based on your review alone. Please could you respond to the request for more information on Trustpilot so we can identify your file and investigate this further? Your feedback is important to us, and we’d appreciate the chance to address your concerns.

Fletchers Solicitors - Fletchers Manchester からの回答

2026年7月9日

Thank you for your thoughtful review! We understand that the process can sometimes feel long and complex, so we’re truly pleased to hear that our team provided the support, expertise, and empathy you needed along the way. Keeping our clients informed and feeling supported is a top priority for us, and we’re delighted that we could help you reach a successful conclusion. We really appreciate your recommendation and kind words. Wishing you all the best for the future!

Fletchers Solicitors - Fletchers Manchester からの回答

2026年7月3日

Hi Dean,

Thank you for taking the time to leave such a wonderful review for Sonia!

It's great to hear that you found the process easy and pleasant from start to finish.

Thank you for recognising Sonia's efforts. We'll be sure to pass on your kind words to her.

Thank you again for your recommendation and for trusting us with your claim.

We wish you all the very best for the future!
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年6月30日

Hi there,

Thank you for your great feedback. We’re pleased to hear about your positive experience and that Lucy kept you well informed, providing a professional service from start to finish. We’ll be sure to pass on your lovely comments to Lucy—she’ll really appreciate your recognition.

Thank you also for your recommendation. We’re pleased we could support you through your claim and wish you all the very best moving forward.

Take care,
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年6月25日

Hi Debbie,

Thank you so much for sharing your experience with us. We’re delighted to hear how supported you felt throughout your claim, and that Faye took the time to truly listen, explain the process clearly, and help ease any concerns along the way.

Providing a friendly, approachable service and managing expectations is something we strive for, so it’s great to know Faye made such a positive difference to your journey.

We’ll pass on your kind words to Faye – they will mean a lot to her.

Thank you for your recommendation, and we wish you all the best as you move forwards.

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年6月4日

Hi Steve,

It's really good to know that you felt supported and treated with kindness throughout your claim. Having clear, helpful conversations at every stage is so important, so we're pleased to hear that our team made you feel at ease and well looked after.

Thank you for taking the time to share your experience - it’s very much appreciated.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年6月1日

Hi Sharon,

We’re really pleased to hear that Victoria provided such clear and supportive guidance throughout your claim. Making sure you feel informed and confident at every step is so important, so it’s great to know her communication helped make the process feel straightforward and stress-free for you.

We’ll be sure to pass your lovely comments on to Victoria.

Thank you for taking the time to share your experience.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年6月1日 に更新

Update: 01/06/2026

Hi Iris,

We recently reached out via Trustpilot to try and request some more details from you to identify your file. Unfortunately, we haven't heard from you but would really appreciate the opportunity to look into things. If you would prefer to email us directly, you can get in touch with our Client Care Team at Customerteamnew@fs.co.uk.

Best wishes,
Samantha


Hi Iris,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and that you felt there were long periods without updates and a lack of progress on your case. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been.

As we’re unable to identify your file from your review alone, we’d really like the opportunity to look into this further and understand what’s happened. If you’re happy to, please reply to our request via Trustpilot with some additional details so we can review your case and address your concerns properly.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年5月26日

Hi there,

Thank you for your kind feedback!

We’re really pleased to hear that you found our service helpful. Providing clear support and a positive experience is always our priority, so it’s great to know this came across.

Your recommendation means a lot to us. Thank you for taking the time to share your review.

We wish you all the best!

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年5月13日

Hi Melanie,

Thank you for taking the time to share your feedback.

We’re really pleased to hear that you felt well informed throughout your claim and that Kimberley was available to support you whenever you had questions. We’re also glad that you were happy with the outcome and that Kimberley was able to successfully negotiate beyond the initial offer.

We appreciate your honesty regarding fees. We always aim to be transparent about costs from the outset and throughout the process, ensuring clients understand the work involved and the structure of any deductions.

Thank you for your recommendation and kind words about our professionalism and approach. We wish you all the very best moving forward.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年5月11日 に更新

Hi Benjamin,

Thank you for taking the time to leave such a positive review. We’re delighted to hear that Josh provided clear, understandable guidance and went the extra mile to support you whenever you needed reassurance.

Your recommendation is very much appreciated, and we will be sure to pass on your kind feedback to Josh. Thank you again for placing your trust in Fletchers. We wish you all the very best!

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年5月11日

Hi Jonathan,

Thank you so much for taking the time to share such a wonderful review on behalf of your family.

We are really sorry that your mum and your family had to experience such a life‑changing accident, and we are grateful for your trust in such a difficult journey. We really appreciate your kind words about Polly and her team, and they will be genuinely touched to hear the impact they have had.

Helping your family reach closure and secure the right outcome for your mum is exactly why we do this work, and we’re very pleased we could support you every step of the way. Knowing that you felt supported and listened to especially important to us.

Thank you again for your recommendation. We wish your mum and your family all the very best moving forward.

Samantha

Fletchers Solicitors - Fletchers Manchester からの回答

2026年5月1日

Hi Lisa

Thank you so much for your feedback. We’re pleased to hear that you felt so well supported by Laura. She will be delighted to know that her guidance made a positive difference for you.

We really appreciate your recommendation and glad you found our service professional throughout. We wish you all the very best!

Samantha