Fletchers Solicitors - Fletchers Southport レビュー 

Fletchers Solicitors - Fletchers Southport からの回答

3日前

Hi there,

Thank you for taking the time to leave such a wonderful review. We're so pleased to hear that Linda and her team provided clear communication, kept you updated throughout the claim, and supported you and your daughter over what sounds like a particularly complex and lengthy case.

It's fantastic to know that you felt the team went the extra mile and fought your corner every step of the way.

We'd love to pass your feedback on to the correct 'Linda' and her team. If you could provide some further details via our Trustpilot information request, we would be very grateful.

Thank you for your recommendation and for placing your trust in Fletchers Solicitors. We wish you and your family all the very best.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

4日前

Hi Kevin,

We're pleased to hear that you felt well informed throughout your claim. Keeping our clients updated and ensuring they feel supported throughout the process is incredibly important to us, so it's great to know this was reflected in your experience.

Thank you for your recommendation. We truly appreciate your feedback and wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

4日前

Hi Michelle,

It's great to hear you felt that every member of the team was considerate and supportive throughout your claim. Your kind words about the team's efforts are greatly appreciated, and we'll be sure to share your feedback with everyone involved.

Thank you for your review, and we wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年9月4日

Hi Will,

We're delighted to hear that you felt supported throughout your claim and that our team was always on hand to answer your questions. We know that pursuing a claim can be a challenging and emotional process, so it's wonderful to know that the care, dedication and support you received made a positive difference over the last three years.

Thank you for taking the time to share your experience. We'll be sure to share your feedback with the team involved.

We wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年9月3日

Hi Jen,

We're so sorry to hear that you were disappointed with your experience.

We understand how frustrating it can be when a case is not taken forward, particularly after you have taken the time to discuss your circumstances with us. Decisions on whether we are able to proceed with a claim are made following a careful assessment of the available information and are not based solely on the potential value of a case.

We're also really sorry to hear that our contact during the enquiry stage felt excessive. We aim to provide support and guidance to prospective clients, but we appreciate that this was not your experience and appreciate you sharing your feedback. If you could respond to our Trustpilot request with your full name and any relevant case details, we will arrange for the matter to be reviewed by the appropriate team.

Once again, we would like to apologise for the experience you have described and for any frustration or disappointment caused. We value all feedback and would welcome the opportunity to look into this matter further.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年9月3日

Hi Zoe,

Thank you for taking the time to leave such a wonderful review.

It's great to hear that you've had such a positive experience with our team throughout your ongoing case. Providing clear communication, reassurance, and support during what can often be a difficult time for our clients is incredibly important to us, so it's fantastic to know that this has been reflected in your experience.

Thank you for your recommendation. We really appreciate your kind words and look forward to continuing to support you as your case progresses.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年9月1日

Hi Nick,

We're pleased to hear that you found our communications clear and easy to follow, and that any questions you had were answered promptly. Providing straightforward guidance and responsive support throughout the claims process is something we strive for, so it's great to know this was reflected in your experience.

Thank you for taking the time to share your experience. We wish you all the best.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年9月1日 に更新

Hi Susan,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you've had a positive experience with us over the past 10 years. Building long-term relationships with our clients is incredibly important to us, and it's fantastic to know that you've felt supported throughout your journey.

We're especially pleased to hear your kind words about Kate. It's wonderful to know that her support and understanding over the last five years have made such a positive difference to your experience.

Thank you for your continued trust and kind words. We wish you all the best!

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年9月1日

Hi Terri,

Thank you for sharing your experience. We're delighted to hear that Lauren provided the professional, knowledgeable and supportive service you deserved throughout your claim. We understand the significant impact that medical negligence can have, and we're so pleased that Lauren helped secure a positive outcome for you.

Your kind words about Lauren being an asset to the firm are greatly appreciated, and we're sure they will mean a great deal to her.

Thank you for your recommendation and for placing your trust in us. We wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月28日 に更新

Hi Jon,

Thank you for taking the time to leave such a thoughtful review.

It's great to hear that you felt supported throughout what was a complex claim and that our team kept you informed every step of the way. Some cases can take a lot of time, but it's wonderful to know that the care, patience and guidance you received helped make the process as smooth as possible.

We're especially pleased to hear your kind words about Natalia, Amelia and Charlotte, and will make sure to let them know. They will really appreciate your recognition.

Thank you for placing your trust in Fletchers Solicitors. We're so pleased that we were able to achieve such a positive outcome for you.

We wish you all the best for the future!
Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月24日 に更新

Hi Rajendra,

Thank you for your feedback. We’re pleased to hear that your experience has been a positive one so far.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We wish you the best of luck with the rest of your claim.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月24日

Hi Sue,

Thank you so much for your kind feedback. It's great to hear that you felt listened to, supported, and comfortable throughout your claim.

We understand that making a claim can feel daunting, so we're really pleased that your solicitor and the wider team helped make the process as straightforward and reassuring as possible. Ensuring our clients feel supported every step of the way is incredibly important to us, and we're pleased this was reflected in your experience.

We really appreciate your trust in us and wish you all the very best for the future.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月24日

Hi Maria

It’s wonderful to hear your kind words about Amelia. We’ll be sure to pass on your lovely comments to her—she’ll be thrilled to hear them.

Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your trust in us.

Best wishes,
Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月17日

Hi Brian,

It's fantastic to hear that you found the process professional and that you felt supported and informed throughout your claim.

It’s great to know that everything was explained clearly and you were kept up to date with progress every step of the way. We're especially pleased that a settlement could be reached!

We'd love to pass your wonderful feedback on to the team members involved in your case. To help us identify the correct file, we've sent you a quick request via Trustpilot for some additional details. If you're able to respond, we'd really appreciate it.

Thank you for your recommendation. We really appreciate you taking the time to share your experience and wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月12日

Hi Anthony,

We're sorry to hear that you are unhappy with your experience and appreciate the concerns you have raised regarding communication, progress on your claim and the allocation of a solicitor.

We understand how important it is to receive regular updates and clear information about what is happening with your case, and we're disappointed to hear that this has not been your experience.

Unfortunately, we are unable to identify your file from your review alone. In order for us to investigate your concerns and provide a full response, we have sent a Trustpilot information request. Please provide your reference number, full name and contact details via the secure link, and a member of our team will review the matter and be in touch directly.

Thank you.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月12日

Hi Hayley,

Thank you for taking the time to leave such a lovely review!

We're pleased to hear about the positive experience you had with Louise. While we appreciate that a claim journey can feel lengthy, it is great to know that Louise kept you informed throughout, and provided the support and reassurance you needed along the way.

We will share your kind comments with Louise who will be delighted to receive your feedback.

Thank you for your recommendation. We wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月11日

Hi Miriam,

Thank you so much for taking the time to share your experience. We’re so pleased that Sonia provided such dedicated support throughout your case and went above and beyond to help bring it to a conclusion.

We understand how important it was for you to achieve a resolution, particularly given the personal significance of the timing. It’s wonderful to know that Sonia’s persistence and determination helped to achieve a positive outcome during what has been an incredibly difficult period.

We’ll pass on your heartfelt thanks to Sonia, as your kind words will mean a lot to her.

We wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月11日

Hi Susan,

We’re so pleased to hear that you found our team professional, helpful, and supportive throughout your claim.

Keeping our clients informed and explaining things clearly is incredibly important, so it’s wonderful to know that you felt up to date with progress and that any questions you had were answered promptly and with empathy.

We’ll make sure to pass on your kind words to Louise and Gerard who will be glad to know their support and commitment made such a positive difference to your experience.

Thank you also for your recommendation, it's really appreciated!

We wish you all the best.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月7日

Hi Hassan,

We’re really pleased to hear that you were satisfied with the service you received and that your case was handled so quickly, efficiently, and professionally. It’s wonderful to know this gave you peace of mind throughout the process.

Thank you so much for taking the time to share your experience and for your recommendation. We wish you all the very best for the future.

Samantha

Fletchers Solicitors - Fletchers Southport からの回答

2026年8月7日

Hi Dawn,

We’re delighted to hear that Anna provided such a positive experience and kept you informed throughout your claim following your cycling accident. We’ll be sure to pass on your lovely comments to her—she’ll really appreciate your recognition.

Thank you for taking the time to share your experience. We wish you all the very best for the future.

Samantha