We have had Martin come to Sugar Rush Sweeties to fix any issues with our Tango Ice Blast or Fanta Frozen machines many times over the past few years. I have to say heâs an absolute LEGEND! Gets on wi... ãã£ãšèŠã
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Martin did a fantastic job repairing our tango/fanta/coke ice blast machines. He was very knowledgeable, friendly and got everything working perfectly in no time. Really impressed with his work - HIGH... ãã£ãšèŠã
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Turned up on time, bright and well presented, did his stuff with no hassles, and he knew 10 times more about the product and the equipment than anyone else I have dealt with so far i have more cont... ãã£ãšèŠã
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As usual, Martin was effcient in his work and fixed our issue and made sure our machine was working before he left. He even checked over both barrels, despite us only calling him out for one of them.... ãã£ãšèŠã
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HOME OF THE WORLD'S BIGGEST FROZEN DRINKS BRANDS
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- www.frozenbrothers.com
4.8
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304件ã®ã¬ãã¥ãŒ
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ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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TrÚs bon service
En plus d'être une personne trÚs sympathique, André D est trÚs rapide et efficace.
2025幎12æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Merci beaucoup pour ce retour !
Ravi dâapprendre quâAndré D a pu vous aider avec autant dâefficacité â et toujours avec le sourire.
On lui transmet votre message, ça va lui faire plaisir !
Polite and friendly service
Polite and friendly service. Got the job done with minimum fuss, to the staff and customers.
2025幎12æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you for your kind words! Weâre glad our team provided polite, friendly service and got the job done smoothly. We appreciate your feedback!
Worst service ever
2025幎11æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thanks for sharing your feedback â weâre really sorry to hear your experience hasnât been a positive one.
We take pride in the level of service we aim to deliver, and the reviews we receive are a reflection of the genuine experiences of many of our customers. That said, we know we can always improve, and weâd really like the opportunity to make things right for you.
If youâre open to it, please get in touch with our Customer Service team at customerservices@frozenbrothers.com so we can look into this further.
We truly appreciate the chance to help and put things right.
very nice and attentive technician
2025幎11æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you. Weâre so glad youâre happy with our technician!
The technicianâs very professional
The technicianâs very professional. Everytime, machines work very well after his intervention. And heâs very kind and gentle.
2025幎11æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you for your wonderful feedbackâweâre thrilled to hear our technicianâs professionalism and kindness make such a positive impact!
Roy is een uitstekende jongen
Roy is een uitstekende jongen. Hij verdient de maximale score van vijf sterren.
2025幎11æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Hartelijk dank voor uw vriendelijke woorden! We zijn blij om te horen dat Roy zoân goede indruk heeft gemaakt. Uw feedback betekent veel voor ons!
Frozen Brothers ããã®åç
Thank you for your feedback! Weâre very glad to hear that youâre satisfied with our work.
Rob always gives us 5 star treatment &âŠ
Rob always gives us 5 star treatment & is very pleasant & always does his job to a high standard & checks machine is in full working order & cleans it every time also
2025幎11æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you for your feedback! Providing high-quality service and ensuring machines are clean and fully operational is part of our standard and a key strength of our company. Weâre glad Rob delivered on this commitment.
Snel en goed geholpen
Snel en goed geholpen, ook nog wat tips gekregen.
2025幎11æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Bedankt voor uw feedback, fijn om te horen dat u snel en goed geholpen bent!
Customer service has improved so much!
Iâve had issues with this company before, but it looks like theyâre making real progress. I called for an engineer, and Martin arrived within four hours. He was excellentâhe fixed my problem and offered some valuable advice. Iâm optimistic that our collaboration will be great moving forward, especially since it seems their customer service has improved significantly!
2025幎11æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you so much for the kind feedback! We're thrilled to hear that you had a positive experience with Martin and that our service is making a difference. Weâre committed to continuing to improve and providing the best support possible. Looking forward to working together more in the future!
Matt was lovey
Matt was lovey. Kept his work area clean, explained how the machine worked and made sure we were happy before he left.
2025幎11æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thanks for letting us know! We're glad Matt took the time to explain everything and keep things tidy. We'll be sure to pass along your feedback!
Great job we really appreciate andâŠ
Great job we really appreciate and thank you very muchâŠ!!!
2025幎11æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you for your feedback! We really appreciate you taking the time to share your thoughts.
On time and fixed the issue
On time and fixed the issue
Brilliant
2025幎11æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Fantastic, we're glad it was sorted in one go.
Once again Raymond was spot on time and just made the job look so easy .
Once again Raymand was spot on time
2025幎11æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
We appreciate positive feedback! And are thrilled to hear that Raymond delivered excellent service once again!
Brilliant service
Martin was great, came ontime, rang us, sorted the machine out, very knowledgeable. Top quality service from frozen brothers again. Thanks martin, absolute legend
2025幎10æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thanks for the fantastic review!
Weâre so pleased Martin delivered such a smooth and professional service. Heâs a key part of what makes Frozen Brothers greatâglad he could get you sorted!
Great service always clean and tidy andâŠ
Great service always clean and tidy and gets the job done
2025幎10æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Weâre glad to hear the service was clean, tidy, and efficientâjust what we aim for at Frozen Brothers!
John is always so helpful andâŠ
John is always so helpful and knowledgeable when it comes to a repair job. Heâs been our engineer from Frozen Brothers for the past 3 years anf Iâd rather him sorting us out than any other engineer. What a guy!
2025幎10æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you for your wonderful feedback! Weâre proud to have John on our teamâhis dedication and expertise truly reflect the high standards we strive for at Frozen Brothers. Itâs great to know heâs made such a positive impact over the years!
Great service as always by Ross
2025幎10æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Really appreciate your kind words â Ross will be delighted!
Best Frozen Brothers Engineer ðð»
We have had Martin come to Sugar Rush Sweeties to fix any issues with our Tango Ice Blast or Fanta Frozen machines many times over the past few years. I have to say heâs an absolute LEGEND! Gets on with the job with a smile on his face and always manages to make me and all the other staff laugh whilst doing it. Always knows what the issue is and gets it sorted without any follow on problems. He even gives the machines a good clean when heâs finished which is an extra bonus!
2025幎10æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Thank you so much for the kind words! We're proud to have engineers like Martin who not only solve problems quickly and professionally, but also bring great energy to every visit. At Frozen Brothers, weâre committed to reliable service, expert knowledge, and keeping your machines running smoothly â with a smile!
Carpigiani eindelijk vakkundigâŠ
Carpigiani eindelijk vakkundig hersteld.
Complimenten aan de technische dienst,
met name John. ð
2025幎10æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Frozen Brothers ããã®åç
Bedankt voor uw fijne review! We geven de complimenten graag door aan John en de technische dienst!
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