Frozen Brothers ロゎ
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Frozen Brothers レビュヌ 

304
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TrustScore 5段階評䟡の5

4.8

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5぀星のうち5の評䟡

We have had Martin come to Sugar Rush Sweeties to fix any issues with our Tango Ice Blast or Fanta Frozen machines many times over the past few years. I have to say he’s an absolute LEGEND! Gets on wi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Martin did a fantastic job repairing our tango/fanta/coke ice blast machines. He was very knowledgeable, friendly and got everything working perfectly in no time. Really impressed with his work - HIGH... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Turned up on time, bright and well presented, did his stuff with no hassles, and he knew 10 times more about the product and the equipment than anyone else I have dealt with so far i have more cont... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

As usual, Martin was effcient in his work and fixed our issue and made sure our machine was working before he left. He even checked over both barrels, despite us only calling him out for one of them.... もっず芋る

䌁業が回答したした

䌁業情報

圓該䌁業による蚘述

HOME OF THE WORLD'S BIGGEST FROZEN DRINKS BRANDS

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4.8

優良

TrustScore 5段階評䟡の5

304件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(304)

過去12か月のレビュヌ数: 162件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Very good and polite technician

Very good and polite technician

2025幎9月24日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thanks for taking the time to share about your experience, Alex. It's nice to hear about our technicians who leave a positive impression with their politeness and professionalism.

5぀星のうち5の評䟡

Great engineer

Great engineer, best one we have had out. Told us some good information about the machine for the future

2025幎9月24日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Always great when our engineer not only fixes the issue but also shares useful tips for the future. If you’re happy to share their name, we’d love to celebrate their efforts — recognising our team is something we really value.

5぀星のうち5の評䟡

i wish your sales team new as much as the engineer who came out

Turned up on time, bright and well presented, did his stuff with no hassles, and he knew 10 times more about the product and the equipment than anyone else I have dealt with so far

i have more contact with you asking how my experiences have been, which has been rubbish

2025幎9月19日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thank you for taking the time to share your feedback, Ian. We’re pleased to hear the visit went smoothly.

That being said, we're sorry to hear that you were not satisfied with the service received prior to this visit. We can see that the case has now been resolved, after clarifying the subscription arrangement. We can also see that you received the POS requested, but please, don't hesitate to get back to us if you still require any further assistance!

5぀星のうち5の評䟡

Great service

The Frozen Bros booking in service is very easy. They keep you informed when the engineer will come. The engineer who came was very helpful, knowledgeable and fixed all the problems swiftly.

2025幎9月17日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

We’re so pleased to hear this, Mr Patel! It’s great to know our updated communication process has made things easier for you — that was a big focus for us this year, and it’s wonderful to see it making a difference. Delighted the engineer could also get everything sorted swiftly for you.

5぀星のうち5の評䟡

Wow wonderful service from Peter.

Wow wonderful service from Peter.

2025幎9月17日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Fantastic to hear Peter made such a great impression — we’ll be sure to share your kind words with him! Thank you, Tara, for taking the time to share this with us.

5぀星のうち5の評䟡

Great guys

Chris & Martin did our install. Very helpful and friendly. Answered all the questions we had

2025幎9月12日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Sounds like Chris and Martin made the install nice and easy while making sure you had all the info you needed. Really glad the team could help!

5぀星のうち5の評䟡

Kevin is absolutely amazing

Kevin is absolutely amazing. He does the job quickly and knows what he is doing.

2025幎9月11日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Great to hear, thanks for sharing! Kevin will be pleased to know his quick work and expertise made such a positive impression.

5぀星のうち5の評䟡

Ash is great

Ash is great, very helpful, always does a great job. Shame the machine is a lost cause unfortunately

2025幎9月9日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thanks for sharing your feedback, Kelly! Really glad to hear Ash continues to give such great support. Sorry to hear about the machine though — if you’d like to discuss options, our Customer Services team would be happy to help. We've created a case for you, so you can contact them quoting your reference #204564.

5぀星のうち5の評䟡

Excellent service provided

Excellent service provided. The engineer was punctual, knowledgeable, and efficient, ensuring everything was completed to a high standard. Highly professional throughout.

2025幎9月6日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thank you, Ash, for taking the time to share such wonderful feedback! We’re delighted to hear the engineer provided a punctual, knowledgeable, and professional service. Always happy to be here whenever you need us.

5぀星のうち5の評䟡

Great Service

Arrived on date given. Fixed the machine and give advice on correctly placing the syrup boxes into the machine. Thank you Mark D

2025幎9月3日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thanks for sharing your feedback, Sharon! Great to hear the appointment date was kept as promised and that Mark not only fixed the machine but also gave you useful advice for the future.

5぀星のうち5の評䟡

Done a great job fixing the new machine


Done a great job fixing the new machine and explained everything detail and cleared all the doubts and question that was asked .
Thank you

2025幎8月28日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thanks for the lovely feedback, Jay! Great to hear the machine is up and running smoothly and that everything was explained clearly — we’ll be sure to pass this on.

5぀星のうち5の評䟡

excellent

excellent service , but had to wait nearly 2weeks

2025幎8月21日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thanks for your feedback! Glad to hear the service was excellent. While we usually aim to respond faster, sometimes during busy periods or depending on the site location, it can take a little longer. We really appreciate your patience.

5぀星のうち5の評䟡

HE DONE GREAT JOB .HE FIX ALL ISSUE

HE DONE GREAT JOB .HE FIX ALL ISSUE . VERY GOOD

2025幎8月21日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Thanks for the feedback, Naga! Great to hear the job was done well and all issues were fixed — we’ll make sure the team knows your kind words.

5぀星のうち5の評䟡

Vriendelijke jongeman

Vriendelijke jongeman die ook informatie geeft over hoe wij de apparaten het beste kunnen onderhouden.
Hij heeft ons ook laten zien hoe wij het apparaat het beste schoon kunnen maken.

2025幎8月20日
自発的なレビュヌ
Frozen Brothers ロゎ

Frozen Brothers からの回答

Dank voor je mooie woorden! Fijn om te horen dat onze monteur niet alleen het werk heeft gedaan, maar ook de tijd heeft genomen om tips en uitleg te geven voor onderhoud en schoonmaak.

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