Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... もっと見る
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My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... もっと見る
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Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... もっと見る
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Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
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企業情報
当該企業による記述
Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Dunkeld Road 192, PH1 3GD, Perth, Scotland, 英国
- 01738 474200
4.6
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and efficient service
2026年9月5日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for your review! We're pleased to hear that you found our service quick and efficient. Your feedback inspires our team to continue providing reliable, efficient support and we look forward to serving you again soon!
Lesley
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you George! we appreciate your feedback. We're really happy to hear that you found our service very helpful and to the point with no delay. We look forward to serving you again soon!
Lesley
Excellent Sales ethos.
Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in the boot gutter paintwork, was repainted and given a sacrificial plastic wrap. The other side was done as well, even though it wasn't required.
All this while the facility was undergoing a major revamp.
First class.
2026年8月21日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for taking the time to leave us your review Ray! We're pleased to hear that Bruce provided you with such reliable support and that the quality of our service met your expectations, especially during our facility's revamp! We appreciate your trust in us and look forward to welcoming you back soon!
Kind regards,
Lesley
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you Katie! We're pleased to hear that Robbie was great and very helpful during your experience with us at Pentland!
We wish you all the best with your purchase!
Lesley
Dean was very good very thorough and…
Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
2026年8月9日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you Colin!
We're thrilled to hear that Dean provided you with thorough and reliable service and that everything went smoothly with your vehicle. Your satisfaction is our priority, and we look forward to supporting you again in the future!
Lesley
Used Landrover purchase
A smooth quick deal followed by the transaction of our new Landrover
2026年7月31日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for your fantastic review! We're thrilled to hear that you experienced a smooth quick deal with the transaction of your new Land Rover!
Lesley
Friendly knowledgeable staff who go the…
Friendly knowledgeable staff who go the extra mile to help
2026年8月9日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you David for your wonderful review!
We're thrilled to hear that our friendly and knowledgeable staff went the extra mile to help you! Your feedback inspires our team to continue providing reliable service, and we look forward to welcoming you back soon!
Lesley
Dean was extremely helpful and took the…
Dean was extremely helpful and took the time to search for my requirements
Various problems he kept me informed all the time… Very professional
2026年8月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review Frances!
We're so pleased to hear Dean provided such helpful and professional support during your experience with Pentland Land Rover Perth.
It's great to know he took the time to understand your requirements and keep you informed when challenges arose along the way. We'll be sure to pass your kind feedback on to him!
Thank you for sharing your experience with us. We really appreciate your comments and look forward to welcoming you back in the future.
Lesley
Good sales team
2026年8月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for taking the time to leave us your feedback William!
We are pleased you had a positive experience at Pentland!
Lesley
It was a bit strange arriving at a Land…
It was a bit strange arriving at a Land Rover dealer ship with No Showroom No Vehicles on Show run from a porter cabin with no fancy coffee But what made the experience fantastic was the staff who looked after us brilliantly 5 stars
2026年8月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the fantastic 5-star review!
We appreciate that arriving to find a temporary setup rather than the usual showroom experience may have felt a little unusual.
It's wonderful to hear that despite this, the team at Pentland Land Rover Perth made your visit such a positive one and looked after you brilliantly throughout. We'll be sure to share your kind comments with them.
Thank you for looking beyond the surroundings and recognising the people who made the difference. We really appreciate your 5-star feedback and look forward to welcoming you back again!
Lesley
They refinanced made it so easy and simple for me…
They made it so easy and simple for me , I am 70 now so it was so helpful.
2026年7月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review, Graham!
It's wonderful to know the team made the refinancing process easy and straightforward for you. We understand how important clear guidance and support are, and we're pleased the team was able to make everything simple and stress-free.
Thank you for taking the time to share your feedback. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future!
Lesley
I’ve had a very disappointing…
I’ve had a very disappointing experience with Pentland Land Rover, Perth. My vehicle was handed over with faults including water under the PPF wrap, cracked Defender lettering, damaged bonnet wrap, no standard plates, and an unfixed rear wiper arm. I was also pressured by the used car sales manager to give a 9/10 survey score, which was unprofessional and a false representation of my experience. Due to the number of issues and the lack of proper resolution, I’ve now had to escalate the matter higher.
2026年5月23日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
We're sorry to read about your experience and appreciate your taking the time to share your feedback. This is not the level of service we aim to provide, and we're disappointed to hear about the issues you encountered following the handover of your vehicle.
We take the concerns you've raised regarding the vehicle preparation, communication, and your overall experience seriously. We will investigate these matters thoroughly, including the points you've highlighted about the vehicle's condition and your customer journey, to ensure they are reviewed appropriately.
Thank you for bringing this to our attention. Feedback such as yours is important in helping us improve our service.
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review, Graeme!
We're delighted to hear you had a great experience with Pentland Land Rover Perth.
It's fantastic to know Robbie provided excellent service and ensured your handover was smooth and well organised. We'll be sure to pass your kind words on to him, as he'll be delighted to know his efforts were appreciated.
Thank you for taking the time to share your feedback. We hope you enjoy your new vehicle and look forward to welcoming you back in the future!
Lesley
Robbie did a fantastic job
Robbie did a fantastic job , explained every step of the way and did exactly what he said , car handover very easy / seamless and I was delighted Robbie picked me up from the railway station.
2026年6月16日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for your lovely review! We're delighted to hear that Robbie made the whole process clear and straightforward, keeping you informed every step of the way. It's great to know the handover was seamless and that the station pick-up added to your experience.
We really appreciate your kind words and hope you enjoy your new car!
Ross was very helpful and sorted out…
Ross was very helpful and sorted out exactly what we needed.
2026年5月25日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review, Graham! We're delighted to hear Ross was so helpful and able to sort out exactly what you needed during your experience with Pentland Land Rover Perth.
We really appreciate your kind words and thank you for taking the time to share your feedback with us. We hope to see you again in the future!
Lesley
Great customer service from Pentland…
Great customer service from Pentland Land Rover Perth on my recent purchase . Staff were extremely helpful in discussing our purchase and organising suitable time to pick up vehicle.
2026年5月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review, Roddy! We're delighted to hear you received great customer service from the team at Pentland Land Rover Perth during your recent purchase.
We’re pleased the staff were so helpful in discussing your options and arranging a suitable collection time for your vehicle, helping make the whole process convenient and straightforward for you.
Thank you again for your kind words and for taking the time to share your feedback with us. We hope you enjoy your new vehicle!
Lesley
Really Friendly.
My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured.
The customer service, is excellent. As someone who works remotely, they have even lent me a desk whilst my MOT was being done so I could continue working.
They are really friendly. Honestly even if I didn't have a Jaguar I would want to use them. 10/10.
2026年5月8日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review, Joseph! We're delighted to hear you’ve had such a positive experience with the team at Jaguar Dundee.
Your comments about the friendliness and customer service from the team really mean a lot, and your 10/10 recommendation is hugely appreciated. Thank you again for taking the time to share your feedback with us
Lesley
NEW CAR. Truly a professional made us feel at…
Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy
Felt totally at ease in safe hand worked out of Perth and his name was David Thomson. Fantastic customer care from Reception and all staff spoke and were very nice brilliant care.
2026年5月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review, George! We're delighted to hear you received such professional and welcoming service from the team at Pentland Land Rover Perth during the purchase of your new car.
Your kind words really mean a lot to the whole team. Thank you again for taking the time to share your feedback with us, and we hope you enjoy your new car!
Lesley
Helpful
Helpful, friendly and knowledgeable staff especially the salesman who handled all aspects of our purchase with professionalism and courtesy
2026年5月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the 5-star review, Mr Burnett! We're delighted to hear you received such helpful, friendly and knowledgeable service from the team at Pentland Land Rover Perth.
It’s wonderful to know the salesperson who handled your purchase did so with professionalism and courtesy throughout the entire process.
Thank you again for taking the time to share your feedback with us!
Lesley
Poor Service - Do not buy a car from here!!
Poor Service, Lack of respect from the staff, extremely poor standards of the cars and over all very poor experience, I would never buy a car from this Perth Land Rover Dealership. We went on a test drive in the car we intended to purchase but were extremely shocked by the presentation, condition and health status of the car. We decided to leave and travelled to an alternative dealership. We were looked after extremely well, the standard of the cars on display as well as the ones on the forecourt were to a much higher standard and we proceeded with the purchase of our new Range Rover Sport.
Your standards need to be improved - this doesn’t reflect the standard of any other Land Rover Dealer in the Country!
2026年3月4日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Dear Christopher, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that we did not meet the standards you quite rightly expected from us.
We take comments regarding service, respect from our team, and the condition and presentation of our vehicles very seriously. What you have described does not reflect the level of professionalism or quality we aim to provide to every customer visiting our dealership.
Please be assured that we are currently investigating the concerns you have raised, particularly around the presentation and condition of the vehicle you viewed, as well as the interaction with our team. This feedback is extremely important to us as it helps us identify where improvements are needed.
We are genuinely disappointed that your experience led you to purchase your vehicle elsewhere, but we appreciate you bringing these issues to our attention so we can address them internally and ensure our standards are upheld.
If you would be willing to discuss your visit further, we would welcome the opportunity to learn more about what happened. Please feel free to contact us directly.
Thank you again for your feedback.
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