Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... もっと見る
企業が回答しました
Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... もっと見る
企業が回答しました
Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
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企業情報
当該企業による記述
Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Dunkeld Road 192, PH1 3GD, Perth, Scotland, 英国
- 01738 474200
4.6
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good communications with the sales team…
Good communications with the sales team and ensured everything went as smooth as possible.
2025年4月24日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Good people, nightmare paperwork.
While the people I dealt with were all pleasant, helpful and well informed, the following paperwork was a nightmare. Masses of online forms that I didnt understand - demanding that I sign what appreared to be order forms for items I didnt want and not allowing me to complete the full process until I had signed every one. How can somehting so simple be made so complicated. It took 2 phone calls to be told how to deal with them. You can just put N/A instead of a signature - well couldnt the form have told me that. And that I was signing to say I had read the form - well couldnt the form have told me that?
2025年4月24日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Dear Mrs Grierson,
Thank you for your honest feedback. We're pleased to hear that the team you dealt with were pleasant, helpful, and well-informed, but we're sorry the paperwork process caused such frustration. The experience you’ve described certainly doesn’t reflect the simplicity and clarity we aim to provide, especially at such an important stage of your purchase. Your points about the lack of clear guidance within the online forms are completely valid, and we’re reviewing this internally to identify where improvements can be made. Thank you again for bringing this to our attention.
Many thanks,
Sara
Pentland Range Rover and years ahead of…
Pentland Range Rover and years ahead of Competitors in my opinion. The service, communication and cars are all very good. Full 10/10 from me
2025年4月30日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent service from start to finish…
Excellent service from start to finish no problems whatsoever mark service manger excellent Shaun the manager excellent couldn’t do enough for me I would recommend this branch in Perth
2025年4月23日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Shaun and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Easy to deal with
Took time to explain all options, But also listened to what I was saying and understood. Not pushy unlike some. Easy to deal with. Happy with michaels service
2025年4月30日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Michael and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
New Defender
Helpful, and knowledgable sales staff, made the whole process a pleasant experience.
2025年4月27日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentlannd Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
New Discovery
David Thompson was knowledgeable and helpful when we were buying our new car. The customer service was first class.
2025年4月18日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Top Salesman!
Michael was great to deal with, not pushy, pleasant & friendly! Thanks for the new wheels 😊
2025年4月18日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Michael and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
From initial digital communication…
From initial digital communication enquiry
Easy transaction, all went smooth.
Recommended for the future.
Thanks Michael
2025年4月15日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Michael and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
First class
First class. Car buying the way it should be - quick, easy, and fuss free! Salesman Michael McLaughlin was a pleasure to deal with. Thank you!
2025年4月15日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Michael and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Abysmal Sales Experience
The sales experience was abysmal. Despite my repeated attempts to clarify the features of the model I was purchasing, the salesman provided me with incorrect information. To make matters worse, I discovered upon collecting the car that the equipment I had specifically requested was missing, a claim he had made before the purchase.
To add insult to injury, the brand-new Range Rover arrived without a showroom presentation. It was filthy, with mud splatter marks, scratches, and scuffs on the paintwork.
The service was equally disappointing, especially considering the luxury car brand. The salesman’s communication skills were difficult, and he refused to answer my specific questions. He even attempted to retract an offer made at the point of purchase, which I had to strongly protest to prevent it from happening.
As an apology, I was given a bottle of gin, which I would have received anyway as I know it is a standard gift with every new Range Rover purchase. This entire experience has left me deeply dissatisfied, when I should be feeling excitement and anticipation about getting a brand-new Range Rover.
2025年4月4日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good morning,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how disappointed you’ve been with your purchase and the level of service received. A new vehicle handover, particularly for a brand such as Range Rover, should be an exciting and memorable moment not one marked by frustration and dissatisfaction.
Your comments regarding inaccurate information, poor vehicle presentation, and the handling of your queries are deeply concerning and fall well below the standards we aim to uphold. Please accept our sincere apologies.
Our team will be in touch to discuss this further and ensure your concerns are properly addressed.
Many thanks,
Sara
Dean is a top guy
Dean is a top guy - give him a pay rise!
He couldn’t have done a better job.
2025年4月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, John.
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Time to buy British
Land Rover purchase. Easy to deal with despite some complications as I'd had health issue's for some considerable time. Located a vehicle exactly the spec i wanted. Timing just to suit my requirements
2025年4月6日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very good experience with the team at Land Rover Perth
Very good experience with the team at Land Rover Perth, the Sales Executive was very attentive and made sure we were 100% happy at every stage.
2025年3月30日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Another purchase from David who treats…
Another purchase from David who treats you with honesty and integrity
2025年3月13日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
No pressure and very informative
No pressure and very informative. I knew what I wanted and David helped me get it.
2025年3月29日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Dean the salesperson was a pleasure to…
Dean the salesperson was a pleasure to do business with. Took time to understand our requirements and needs. There was no hard sales and everything fully explained with no rush. Would have no hesitation in recommending Dean.
2025年3月22日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very simple and easy process
2025年3月18日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Land rover dealership helpful
Driving an MG5 the dealership went above and beyond helping us with a breakdown, a beacon of light and humanity in a sea of disinterest Thier performance resulting in 2022 best dealership award continues in 2025. Cannot praise them enough
Pitty the MG dealership performance did not match.
2025年3月13日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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