Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... もっと見る
企業が回答しました
Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... もっと見る
企業が回答しました
Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
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企業情報
当該企業による記述
Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Dunkeld Road 192, PH1 3GD, Perth, Scotland, 英国
- 01738 474200
4.6
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great customer service, Michael was always at end of the phone when/if we had any enquiries regarding our purchase. Definitely recommend buying a car from them.
2025年7月4日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Sandra.
Many thanks for your review and feedback, which I will ensure is passed on to Michael and the management team at Pentland Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Gary.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Pentland Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, James.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Pentland Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Dean was extremely helpful and…
Dean was extremely helpful and attentive to our needs and made the sale as smooth and simple as possible.
2025年6月23日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Dean.
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Dean could not have been more helpful…
Dean could not have been more helpful and the experience was unbelievably quick! We rang on Saturday afternoon and by Tuesday evening we drove away our spanking new car, and that included organising finance.
2025年6月15日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Fiona.
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service. Dean was very helpful and professional
Dean was very helpful and professional. He listened to what i wanted and found it for me. I am very happy with our purchase!
2025年6月15日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Amazing service
Amazing service. From the moment I sent my enquiry to the moment I picked up my keys.
Thank you Micheal for your amazing customer service.
2025年6月9日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Micheal and the management team at Pentland Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Robert.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service from start to finish.
Excellent service from start to finish.
Would use again.
2025年5月30日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Keith.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great customer service
I recently purchased a vehicle from Land Rover in Perth and was very impressed with the level of service provided by Shaun and Dean. From the outset, they were professional, approachable, and transparent throughout the entire process.
I was considering two vehicles and appreciated being given the time and space to test drive both without any pressure. Dean and Shaun were informative and responsive, making it easy to weigh up the options and reach a decision.
The entire purchasing experience was seamless from start to finish. Everything was handled efficiently and with care, making the process stress-free. I would highly recommend Land Rover Perth to anyone looking for a smooth and well-managed buying experience. I’m very happy with my new Range Rover Sport.
2025年5月25日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for such a detailed and thoughtful review. We’re thrilled to hear you had a seamless and stress-free experience at Land Rover Perth, and that both Shaun and Dean made such a positive impression. Their professional, approachable and transparent approach is exactly what we aim to deliver, and it's great to know you felt supported — not pressured — while making your decision. Congratulations on your new Range Rover Sport, and thank you again for your recommendation. We hope you enjoy every mile!
Thank you,
Tom
Great experience
From arriving at the dealership to leaving having purchased a new car we felt we were made very welcome and informed fully on everything we needed to know.
2025年5月25日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Mrs Dow.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great experience!!
"We were treated exceptionally well, Mark's respect and appreciation were truly outstanding. He made us feel completely at ease, like we were right at home. We thoroughly enjoyed our conversations throughout the process of purchasing our new car."
2025年5月16日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Thank you for the wonderful review! We’re thrilled to hear that you had such a great experience and that Mark made you feel so comfortable and valued throughout the process. It’s fantastic to know you enjoyed the conversations as much as the service. We hope you're loving your new car and look forward to welcoming you back in the future!
Thank you,
Tom
Excellent service
Very pleased with the whole process and Dean was extremely helpful throughout.
2025年4月19日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great experience
Great experience. David was very personable and made the process very easy.
2025年5月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent service from David and Mark
Excellent service from David and Mark. Seamless handover.
2025年5月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David, Mark, and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
New Car Purchase
Dean is a super professional, welcoming and friendly sales executive. A pleasure to deal with from start to finish.
2025年4月26日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Disappointing Service
Service before the purchase of my new defender was great, and Mark has been very helpful throughout, however the experience since then has been less than satisfactory.
I purchased the Defender in good faith, knowing that it had a 1 year unlimited milege warranty as well as a '165 multi point inspection' prior to my purchase.
In less than 20 days it has developed a major air suspension fault. I have attempted to get the car repaired locally (as I live far away from Pentland Land Rover Perth) using the approved used warranty at a Local Land Rover Dealer.
The warranty work has been incredibly slow since Pentland have not supplied the Multi Point Inspection Documents to the warranty company, to prove that the car was in good order prior to my purchase. I am disappointed that I have not received any replies from their service department or anyone other than Mark (who has been very apologetic) to try and rectify this issue.
I have now owned what was my dream car for over a month, and for 50% of that time it has been sat in a garage compound awaiting repair. Certainly not a premium service.
2025年3月28日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Dear Nathan,
We have replied to your Google review. We're truly sorry to hear that your experience following the purchase of your Defender has fallen short of expectations. While it’s encouraging to know that Mark has been helpful and supportive throughout, it's clear that the aftersales support has not matched the standard we aim to deliver, particularly when it comes to communication and the delays caused by missing documentation.
We fully appreciate how disappointing it must be to have your vehicle off the road so soon after purchase, especially when it was meant to be your dream car. Please be assured that we are investigating this matter internally as a priority to understand what went wrong and to help bring this situation to a resolution as quickly as possible. This is not the level of care we want any of our clients to experience.
Many thanks,
Sara
Velar purchase
I have dealt with David for over 20 years and always found him most helpful and knowlegible and courteous.
He puts you at ease and makes a difficult process very relaxing
2025年5月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great service once again from Pentland…
Great service once again from Pentland Land Rover in Perth. Great value and great all round experience.
2025年5月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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