Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... もっと見る
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My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... もっと見る
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Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... もっと見る
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Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
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企業情報
当該企業による記述
Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Dunkeld Road 192, PH1 3GD, Perth, Scotland, 英国
- 01738 474200
4.6
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Have just purchased a Range Rover…
Have just purchased a Range Rover Evoque through Perth Land Rover Scotland I found there service second to none my wife and I dealt with Mr Dean Morris who we found to be very professional and a very nice and efficient person to deal with we would have no hesitation in returning in the future thank you once again Dean and Land Rover Perth.
Mr and Mrs Armstrong
2025年3月14日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Pentland land Rover Perth
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very friendly staff.
Friendly staff, salesman knew exactly what we were after so quite a painless experience.
2025年3月1日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Sales people excellent and especially…
Sales people excellent and especially Mark who delivered the new car.
2025年2月27日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Mark and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
David Thompson salesperson had a great…
David Thompson salesperson had a great understanding of both our needs & the vehicle we enquired about.
The result was a positive transaction & David a pleasure to deal with.
2025年3月5日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
From start to finish it was so good
From start to finish it was so good
David could not have done more to making it a pleasure to change my car
He will be my first choice when I change again
Better than five stars
2025年2月22日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Efficiency
2025年2月17日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Focussed car sale
Maybe not hard to sell some of these cars but Ross Whammond made the process very efficient and easy
2025年2月5日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Ross and the management team at Pentland and Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Happy
Staff very friendly. Dean a pleasure to deal with. Also Sean a pleasure to deal with.
2025年2月6日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Pentland Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very happy with service I received
Very happy with service I received. Hassle free from start to finish. Everything was sorted out efficiently and am very happy with my new car.
2025年1月27日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Jennifer.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great experience buying my new car.
Dean and the Team were great, made the process from start to finish a very smooth experience. Very friendly and nothing was too much trouble…answered all my queries quickly. Fast and efficient communication.
Would highly recommend this garage.
2025年1月27日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Laura.
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Sales person Dean was excellent at his…
Sales person Dean was excellent at his job so helpful and patent with us could not ask for better attention than we got . Will defiantly be back when we are ready for our next second hand Discovery sport.
2025年2月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Afternoon, Robin.
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Dean went above and beyond to get me…
Dean went above and beyond to get me the best deal for my discovery.
Very impressed and hope to be a return customer with him in the future.
2025年2月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Afternoon, Joe.
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Pentland could not have done more for…me
Pentland could not have done more for me I was very kindly picked up at Edinburgh Airport by Bruce .
My Defender was shining and ready for collection we went through all the vehicle which is exactly what was ordered I couldn’t have been more pleased.
I would definitely recommend Pentland Land Rover Perth they will give you what you want not just what they have in stock.
2025年1月31日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Afternoon, Bill.
Many thanks for your review and feedback, which I will ensure is passed on to Bruce and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great experience from start to finish…
Great experience from start to finish in purchasing our new car.
All the staff were very helpful and knowledgeable of their products which made our purchase so much easier.
2025年1月24日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Laura.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Information and help provided by…
Information and help provided by salesman David Thomson really helped us make the purchase.
2025年1月18日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, Margaret.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Salesman was first class
Salesman was first class
Had the car under one day tyre pressure warnings came on inside the car and had to go back with it
1hr later driving along the road and the windscreen washer bottle was empty.
Sent email to salesman about this and he sends me the service check sheet which was done around 3 months ago
Surely all this should be checked before leaving the showroom
2025年1月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Dear John,
Thank you for sharing your feedback. We’re pleased to hear you found the salesman’s service to be first class, but we’re truly sorry to learn about the issues you experienced so soon after collecting your vehicle.
We understand how frustrating it must have been to encounter tyre pressure warnings and an empty washer bottle within such a short time. You’re absolutely right that these checks should be carried out thoroughly before a car leaves the showroom, and we apologise that this was not the case.
Your feedback has been shared with the relevant team to ensure processes are reviewed and improved. We’re committed to delivering the highest standards of service, and we’re grateful you’ve brought this to our attention.
Many thanks,
Sara
Discovery Sport purchase.
Salesman ( Dean) was not pushy and ideal to deal with. Handover of new car very smooth. Great company to deal with. I have now bought 5 cars in 15 years off this company and not been disappointed.
2025年1月15日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, David.
Many thanks for your review and feedback, which I will ensure is passed on to Dean and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Bought a new car salesman and service…
Bought a new car salesman and service was exceptional
2025年1月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning, James.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Mixed Experience - Room for Improvement
I recently ordered a new vehicle and was excited to take delivery. Unfortunately, it didn’t arrive as specced, which was disappointing. The sales team did remove the cost of the missing optional extra, which I appreciated. However, I encountered additional issues with the off-road tyres I had specified as part of the off-road pack.
The package clearly included five off-road tyres, yet only four were arranged and fitted by the dealership. I was charged the full price for these four tyres, and it was only after I questioned it that I was informed about the original tyres already on the vehicle. It seemed they were planning to keep them unless I brought it up. As of now, I’m still waiting on the fifth tyre that was part of the package.
Additionally, I was promised a goodwill discount due to delays in getting the vehicle, which were beyond their control (caused by a recall). While I understand the circumstances, I am still waiting for that goodwill payment to be processed.
I appreciate the efforts the dealership has made to resolve some of the issues, but the experience overall has felt frustrating and unorganized. I hope they can improve communication and follow-through in the future.
2024年11月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good morning,
Thank you for sharing your feedback. We’re delighted to hear that you were excited to take delivery of your new vehicle, but we are truly sorry that the experience did not meet your expectations.
We understand your disappointment regarding the missing specification and the issues with the off-road tyres. It’s clear that our communication and follow-through in these areas fell short, and for that, we sincerely apologise. Ensuring clarity and delivering on promises are key priorities for us, and we regret that we did not meet those standards in this instance.
We are glad that the cost of the missing optional extra was adjusted and appreciate your patience as we work to resolve the matter of the fifth tyre and the goodwill discount. Your comments have been shared with our team to ensure these issues are addressed promptly and that we improve our processes moving forward.
If you have any further concerns or would like to discuss this matter in more detail, please don’t hesitate to reach out to our manager, Paul Burnside, at paul.burnside@john-clark.co.uk. We are committed to learning from this experience and providing a more seamless service in the future.
Fantastic service
It was great. David was super so helpful and his attention to detail was fantastic.
2024年12月15日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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