Lovely quality ,delivered quickly (I was at home which is a bonus with Evri as you never know where they are going to leave it) Really pleased with the items and will definitely reorder
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Ordered some things. Quite excited as been recommended. No parcel received (they use EVRI soâŠâŠ). Emailed customer support who replied saying I can have a refund or replaced but they strongly recommend... ãã£ãšèŠã
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Great company fantastic products, I would highly recommend everything I have bought has fitted true to size and looks amazing.
Order process super simple, and delivery prompt. Liked the range of colours and sizes available. Product was good quality, and very good value, and have found them very comfortable to wear everyday. H... ãã£ãšèŠã
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Knickerbox.com is the lingerie destination designed to help every woman feel effortlessly sexy, stylish and completely herself. We believe great lingerie is more than just what you wear underneath, itâs the foundation of how you carry yourself and how it makes you feel. Whether youâre embracing a laid-back Sunday morning or dressing up for a night out, weâve curated a collection that moves with you and elevates every moment. Discover a thoughtfully edited mix of must-have brands, including Ann Summers, Tommy Hilfiger and Calvin Klein, alongside hidden gems we know youâll fall in love with. From trend-led lingerie to elevated lounge, nightwear and swim, Knickerbox.com makes finding your perfect fit feel modern, seamless and effortless. Our collections are designed to match your mood, from soft, everyday comfort to elevated pieces that make you feel instantly more confident and ready to take on the day. And to complete the look, our perfume collection is the perfect finishing touch, turning everyday rituals into something quietly extraordinary. For the confidence to feel completely yourself, in every moment of every day, Knickerbox.com has you covered, elevating the everyday through style, intention and effortless sensuality.
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Gold House Group, Godstone Road, Whyteleafe, CR3 0GG, Whyteleafe, è±åœ
- www.knickerbox.com
4.0
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Horrendous company
Horrendous company. Ordered on 28th December, no email confirmation from them. Contacted customer services 10 days later who found my order and gave me the order number. Tried tracking on their website and there's no such order associated with either of my email addresses. Emailed CS yesterday and no response today. Avoid at all costs.
2025幎1æ11æ¥
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Knickerbox ããã®åç
Hi Ryan,
Thank you for taking the time to leave a review.
I would like to apologise for the inconvenience caused by your recent experience this certainly isnât the journey we want for our customers when attempting to resolve their issues.
Please can we ask you to email us directly at support@knickerbox.com with the subject Trustpilot, so we can discuss this further.
Many Thanks
Team Knickerbox
Knickerbox ããã®åç
HI Janine,
We love hearing that! Thanks for the kind words and for shopping with us ð We've just launched loads of new products for AW25, so do pop on and have a look if you fancy.
Team Knickerbox.com (Steve).
Good service and product
2025幎1æ1æ¥
Knickerbox ããã®åç
Hi Beverly,
Great to hear youâre happy with both the service and the product ð« We love getting feedback like this â it keeps us smiling!
New products for AW25 have recently landed, if you wanted to pop on to the site and take a look.
Team Knickerbox.com (Steve)
Absolutely terrible company to dealâŠ
Absolutely terrible company to deal with when trying to make returns, website won't recognise order number and won't let me login to my account and won't send out a link to reset passwords,so how do I make a return maybe someone from this company would like to comment
2025幎1æ2æ¥
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Knickerbox ããã®åç
Hi Dave,
Thank you for taking the time to leave a review.
I would like to apologise for the inconvenience caused by your recent experience, this certainly isnât the journey we want for our customers when attempting to resolve their issues.
Please can we ask you to email us directly at support@knickerbox.com with the subject Trustpilot, so we can discuss this further.
Many Thanks
Team Knickerbox
Knickerbox ããã®åç
Hi Renata - Thanks for the kind words! Weâre so pleased everything went smoothly for you ðïž
Team Knickerbox.com (Steve)
The services was very quick and theâŠ
The services was very quick and the delivery with no problems
2024幎12æ19æ¥
Knickerbox ããã®åç
Hi David,
Love hearing that everything went smoothly ð We know how important a hassle-free delivery is, so this means a lot.
Team Knickerbox.com (Steve)
Knickerbox ããã®åç
Hi Sam - Quick and smooth â just how we like it ðš So glad everything arrived without a hitch. Thanks for letting us know!
We've got some fab new products in for AW25, too, if you needed an excuse to pop back.
Team Knickerbox.com (Steve)
I purchased Knickers and Bra sets forâŠ
I purchased Knickers and Bra sets for my wife and I know she will love the colours and styles. Choosing from the Web site was easy to navigate and filter what type of Lingerie my wife wears. Now waiting for her Christmas Presents to arrive
2024幎12æ17æ¥
Knickerbox ããã®åç
Hi Stuart,
Thanks for the lovely feedback! Weâre thrilled you found the perfect lingerie and that the site made it simple to shop. Hope the Christmas surprise was a big win in the end! ð
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We've got some fab new products in for AW25, too, if you needed an excuse to pop back.
Team Knickerbox.com (Steve)
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