MOO レビュー 18,527

TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently ordered cards from MOO and I am blown away by their commitment to excellence. When my first pack arrived slightly off-center, their support representative, Ren, immediately caught the iss... もっと見る

5つ星のうち4の評価

This company's designs are very good quality. I have ordered cards twice previously. My most recent order fell short of expectations. There were some bad cuts with the print at the lowest side of th... もっと見る

5つ星のうち5の評価

There was an issue with my order of 200 business cards. The background on two separate batches of 100 were different in color due to me sending in RGB in lieu of CMYK, plus the logo was not stra... もっと見る

5つ星のうち3の評価

Le service global est bien, néanmoins, j'avais commandé des cartes il y a 3 ans : le papier était très épais, carte arrivées dans une jolie petite boite. J'ai repassé la même commande (reliure de c... もっと見る

企業が回答しました

企業情報

  1. ポスター専門店
  2. 美術用品店
  3. 企業間サービス
  4. カスタムラベル印刷業者

当該企業による記述

Create and customise premium Business Cards, MiniCards, Postcards and Stickers with MOO’s unique variable print technology – Printfinity. Designed online. Printed in UK and US. Shipped Globally.

MOO Promise

It’s simple. We’re not happy until you’re over the MOON.

It’s simple. We’re not happy until you’re over the MOON.
We'd prefer it if you were absolutely thrilled beyond words with your order. We take great pride in our work, and we want you to feel the same about yours. If you’re not happy with your order, talk to us and we’ll find where the problem is and help to sort it, and if it is our mistake we will make it right.

連絡先

4.5

優良

TrustScore 5段階評価の4.5

2万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

I absolutely love my business cards…

I absolutely love my business cards from MOO! The quality is outstanding, and the design process was incredibly easy and user-friendly from start to finish. I chose the Feel Good premium paper with rounded edges, and it truly makes a difference — the cards feel substantial, look polished, and leave a lasting impression. The texture and weight give them a luxury feel that perfectly reflects my brand. Highly recommend MOO if you want business cards that stand out and feel as good as they look!

2026年2月17日
5つ星のうち5の評価

The best business cards

The process of ordering my business cards was so easy and straight forward. The options for colors and designs was fun, and easy to understand to create the perfect business card. The options for the paper type and style of the card were unique and i loved that. They were reasonably priced and provided so much more personality in my cards than i had found anywhere else. they were delivered in a reasonable time frame and the quality of them is so amazing. I am obsessed with these cards and now want to create businesses so i can order more.

2026年3月2日
自発的なレビュー
5つ星のうち5の評価

Exceptional Customer Service and Product

Shortly after submitting my order, I noticed the delivery date was the day I was leaving for a conference, which was when I needed the materials I ordered. I immediately sent an email to customer service. Not only did the customer service rep get back to me quickly, she put rush on the delivery - without the rush fee. I got the order today. Everything looks and feels great! I could not be happier with the service and quality.

2026年3月14日
自発的なレビュー
5つ星のうち5の評価

As they say its not how good a company…

As they say its not how good a company is at doing what it should do, its about what they do when things go wrong.

I had a printing issue with business cards recently and I must say MOO went above and beyond to resolve the issue.

THANK YOU

And the biz cards are now perfect :-)

2026年3月3日
自発的なレビュー
5つ星のうち5の評価

I have ordered several times from this…

I have ordered several times from this website, and was mostly satisfied! Printing and shipping is very fast (and they offer free shipping on th service i use)
Although sometimes there might be small printing errors, it’s definitely the one with widest choice of design and best quality-price combo

2026年3月12日
自発的なレビュー
5つ星のうち1の評価

Bait and Switch

I needed my business cards as fast as possible. I ordered my cards with next day shipping before 10:30 am. The shipping was more than the cards. By noon the next day they had not arrived. I contacted their support and they said they would resend the product and refund the shipping. The item did not arrive. When I pressed support again about the issue, they claimed no responsibility. Classic bait and switch. False advertising. Zero accountability.

2026年3月4日
自発的なレビュー
MOO ロゴ

MOO からの回答

Hello Luke,

I am very sorry for the shipping delay that resulted in your cards not arriving in time for your event this past weekend. According to the UPS tracking, your order was delivered on Monday and I can confirm that we refunded the shipping for you on Friday.

I see you are already in contact with a supervisor via email regarding a refund for the remaining value of your order, following your chat with us. We look forward to hearing back from you.

Best regards,

Manon

5つ星のうち5の評価

Business Card Order

My experience with Moo was exceptional. I commenced by ordering the Business Card Sample Pack to evaluate the diverse business card designs. Subsequently, I received a prompt response from one of their account executives, who inquired about my business and the products I was interested in. Initially, my intention was solely to purchase the Business Card Sample Pack. However, upon discovering the superior quality of the paper, I decided to order actual business cards. These arrived a day early and exhibited exceptional print quality.

2026年2月23日
自発的なレビュー
5つ星のうち1の評価

Needed business cards for an important…

Needed business cards for an important trip. Paid for a premium product and what showed up was an embarrassment. One side of the cards were blank. And the side with the printing is wrong and looks like garbage. When I called customer service she said oh ya I can see the error in the template... So they know it's wrong and it gets sent out anyway. Absolutely trash and I'm furious I wasted my time with these amateurs

2026年3月6日
自発的なレビュー
MOO ロゴ

MOO からの回答

Dear Jesse,

Thanks for taking the time to leave a Trustpilot review. 

I'm terribly sorry to learn of the dissatisfaction with your recent order. We generally pride ourselves on producing high-quality products and providing great service to our customers. I appreciate that this hasn't been an ideal experience.

I would really like to partner with you and remedy this situation. That said, I have reviewed our database, and as there were no identifying order details within your review, I have been unable to locate your account. 

At your earliest convenience, please contact our dedicated support team by providing your most recent order number and photographs of the affected Cards, as this will aid in a diagnosis. 

Once received, we will be happy to support you moving forward: https://support.moo.com/hc/articles/204288414-How-to-contact-our-Customer-Service-team

My apologies once again for any inconvenience this experience may have caused.  We look forward to supporting you further.

5つ星のうち5の評価

Had lots of fun trying out different…

Had lots of fun trying out different designs - with lots of samples available as starting points. made good use of sample card stock package which arrived very quickly - it really helps you decide what will work best for your designs. Once all done and submitted the turnaround was quicker than estimated. Also found that Moo offers a lot more than business cards.

2026年2月23日
自発的なレビュー
5つ星のうち1の評価

Do not trust the preview. Do not trust the line guides.

Do not trust the preview. Do not trust the file setup. We had a recent business card order with a graphic element that failed to print correctly at the edge of the card despite their InDesign template, the set up line guides, and preview all proving otherwise.

Their customer support team could only offer a discount on our next order instead of a reprint. I run a marketing firm and every print shop I've used in the past would have been quick to offer a comp reprint PLUS a discount on future orders, but instead Moo decided to lose a customer of probably 6+ years over such a minor opportunity to prioritize customer satisfaction over profits.

2026年3月6日
自発的なレビュー
MOO ロゴ

MOO からの回答

Hi,
Thank you for being a loyal partner for the last six years. To hear that we’ve let you down after such a long relationship is genuinely disappointing.
It sounds like there was a disconnect between our templates and the final output in this instance. While we strive for perfection in every print run, it’s clear we missed the mark—not just on the cards themselves, but in how we handled your subsequent support request. We pride ourselves on being a partner to the creative community, and your experience doesn't reflect the level of service we aim to provide.

I have flagged your order and this feedback with our senior management team. One of our specialists will be reaching out to you directly via email to discuss how we can make this right and ensure your business cards are exactly as they should be.

We value your business and hope to earn back your trust.

5つ星のうち5の評価

I’ve tried a lot of business card…

I’ve tried a lot of business card companies over the years, but MOO truly stands out. The quality is absolutely incredible — thick premium paper, vibrant colors, and a professional finish that instantly elevates your brand. Every detail feels carefully crafted.

The customization options are amazing too. Being able to use different images on each card makes them unique and memorable, which is perfect when you want to leave a strong impression. The ordering process was simple, delivery was fast, and the packaging even feels premium.

If you care about quality, presentation, and making your brand look top-tier, MOO business cards are 100% worth it. Every time I hand one out, people notice the difference.

Highly recommend!
⭐⭐⭐⭐⭐

2026年2月8日
5つ星のうち5の評価

Totally loved my finished product

Totally loved my finished product! Easily uploaded my design and created the card! Also LOVED the matte finish and the gold embossing! Cost was a little extra but it added the perfect touch!

2026年2月13日
自発的なレビュー

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