Radius Insurance Solutions レビュー 203

Renewing my policy was a very quick and straightforward process and the price was lower than the previous year.

Brilliant service from Gillian great help definitely use again

Lisa was so helpful and made things simple and easy I wish everyone made the phone calls that way

Gaynor is always helpful and ahead of the game

Gaynor was extremely helpful and professional throughout the process.

Fast and efficient, quickly answered emails, and I felt confident Sara wanted the business going out of her way to help

Good Communcation and very helpful in setting our insurance up.

I found this company very difficult to deal with after getting insured by rokstone insurance t/a isure from this broker radius & once they got you signed up, they had no interest other than calling for renewal. I moved on to another insurance company for my business last march 25 & apparently they have emailed me now in Feb 2026 looking for a year end adjustment which I was unaware of & now I have to pay this, I’m just so happy I didn’t stay with them.

The below is the request from them in an email & id advise to query this before proceeding with insurance.

“For your 2025 renewal, you provided your declared & projected figures, which resulted in a year end adjustment of €1,590.42,however as you did not renew the policy, this amount is owed in full to the insurers”

This company is an utter joke. Once you have signed up and they have taken their fee they are not interested at all. Firstly I emailed 3 times about adding breakdown cover and they was ignored. And now for the last 2 weeks I've been trying to get in contact with them, If you are already a "customer" the phone lines always say sorry they can't help you, but if you click on new customers someone answers and says we will get them to phone or email you. 3 calls, 3 emails to radius and nothing at all. I'm going to take this directly to the finance company and make an official complaint.

very unreliable cheap service very hidden charges they charge you more even when you cancel before policy start they charge you £90 so be careful

Always a competitive and fair price and the service provided is great.

Very happy with the service. Kieran went above and beyond to get the best competitive price for trades business insurance. Came back with a quote considerably lower than many others I had received. Explained clearly and efficiently and pointed out anything that really required my attention.

Spent a while on line trying to figure out the best companys ect and trying to tailor a policy to my business was beginning to become not just difficult but also full of supprises. I did at one point almost give up until I had a call back chatted to a guy called keiran obrian and he got it all totally sorted out. honestly I'm useless at this sort thing but he knew his stuff and a nice chap explained everything.
So I totally recommend this company now and beleave me I spoke to loads this week not only were they the cheapest quote but they listen and explain evrything too more than I can say about the others I contacted

Kieran O'Brien at Radius Insurance was outstanding — extremely professional, concise, and patient throughout. He made the entire process smooth and stress-free. Really impressed with the service. Highly recommend.

Chloe was extremely helpful in helpful in changing my business fuel cards over from Allstar. Offered me much better rates than them and gave me a few options regarding which card to choose. Very happy with the customer service.

Absolutely fantastic service from Louis this morning. He has managed to save me over £1,700.00 on our annual policy. He was efficient and friendly to deal with and I am absolutely over the moon. This is in total contrast to the dealing I had last year

Spoke to Kieran O’Brien, very professional and helpful, very knowledgeable. Will definitely use again

It took me weeks to cancel car insurance, no one answering phones, wrong email address on paperwork I was told, huge list of cancellation charges, they decided the date I cancelled and ignored all my previous attempts. I've ended
up owing them an amount which is impossible to pay because you
can't get through, if not paid in 7
days they put the charge up by
£60. Still ongoing.......

I would not recommend radius Insurance corrupt insurance company
Lying too much about every single thing
Ripping off Poor people
Once they find out that you don’t speak English then they will try everything on you
The rudest stuff ever seen in my life very unhelpful stuff not fit for the job
If you don’t believe me, try them
Then you will know what I was talking about
If you had accident, they will not cover you. They will make you to pay for even if is not your fault. You have to pay for your access. They will say we will pay you back. You will never see the money in your life. What the point of paying them for Insurance.
If you have to repair your own car
Even if it’s not you fault
Drive without Insurance but don’t buy from them waste of time waste of money and my point of view this company should be seize or someone should take a legal action against this company because it’s not fair on people the way they treat them there should be someone above them to teach them
That’s not legal the way they’re treating their clients there is a head office of insurance company. They should take legal action against this company. The stuff are sleeping in the office when you call them they’re half of sleep dude , I never experienced such a thing